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TIBCO Reward: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: TIBCO Reward
Brand: TIBCO Reward
Rating: 4.0 (81 reviews)

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TIBCO Reward | platform that brings together customer data and behavior from online and offline channels to manage a revenue retention program

TIBCO Reward Overview

TIBCO® Reward integrates marketing solutions and handles customer data in a user-friendly SaaS loyalty platform, boosting customer loyalty and ROI. It offers omnichannel data integration, real-time processing, and scalable management for marketers.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using TIBCO Reward.

Other use cases:

Sales Incentive Management
Communication Management
Social Media Analytics
Offer Management
Lead Analytics
Lifetime Value Management
Product Marketing

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Grow Market Share are the most popular business priorities that customers and associates have achieved using TIBCO Reward.

Other priorities:

Improve ROI
Increase Customer Life Time Value
Acquire Customers

See all business priorities See less business priorities

TIBCO Reward Use-Cases and Business Priorities: Customer Satisfaction Data

TIBCO Reward's features include Rewards, and Gamification. and TIBCO Reward support capabilities include 24/7 Support, AI Powered, Email Support, etc. also TIBCO Reward analytics capabilities include Analytics, and Custom Reports.

Reviews

"...TIBCO Reward (formerly TIBCO Engage) is a real-time customer loyalty and interaction management platform, from TIBCO...." Peer review

TIBCO Reward, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on TIBCO Reward Use Cases

How does TIBCO Reward facilitate Loyalty Management?

What makes TIBCO Reward ideal for Engagement Management?

Case Studies

Insurance

CASE STUDY Sara Assicurazioni

TIBCO helped Sara Assicurazioni move to a multi-cloud platform. The company faced slow claims, high costs, and outdated systems. With TIBCO, Sara migrated 85% of its data and apps to the cloud in one... year. Claims processing became 50% faster. Costs dropped by 60%. Customers now use a mobile app for self-service and get real-time updates. Sara can launch new apps faster and scale instantly.

Banking

CASE STUDY ABN AMRO

TIBCO BPM Enterprise and BusinessWorks helped ABN AMRO modernize its banking operations. The bank wanted to offer a seamless digital experience and aimed for 90% digital end-to-end processes by 2025.... Legacy systems and fragmented processes made this hard. TIBCO's hyperautomation tools enabled cloud migration, process standardization, and automation across teams. ABN AMRO avoided €11.1M in costs and improved efficiency by centralizing automation and reducing manual work.

Utilities

CASE STUDY Sydney Water

TIBCO ActiveMatrix BPM helped Sydney Water improve customer experience. Sydney Water used the software to streamline business processes and manage case data. Customers gained real-time access to wate...r usage. Sydney Water saw a 127 point increase in net promoter score, from -38 to +89. The team developed new customer-focused processes in just nine weeks. The solution made workflows simple, with some cases completed in only five steps.

Hospital & Health Care

CASE STUDY University of Chicago Medicine

TIBCO helped University of Chicago Medicine connect data across many systems. Doctors can now predict patient risks and target treatments better. The hospital reduced cardiac arrests by 15–20% using ...real-time analytics. TIBCO also improved billing, asset use, and telemedicine during the pandemic. UCM now delivers value-based care with faster, more accurate decisions.

Transportation/Trucking/Railroad

CASE STUDY Aeroporti di Roma

TIBCO Connected Intelligence platform helped Aeroporti di Roma transform its airport operations. The company integrated real-time data across its ecosystem to improve the passenger experience. Servic...e quality increased by 35% over six years. Aeroporti di Roma earned a 5-star COVID-19 safety rating and was named Best Airport in Europe for four years. The solution enabled proactive operations, better decision-making, and new revenue opportunities.

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FEATURE	RATINGS AND REVIEWS
Analytics	4.20/5 ★ Read Reviews (8)
Custom Reports	4.19/5 ★ Read Reviews (8)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	4.20/5 ★ Read Reviews (8)
Custom Reports	4.19/5 ★ Read Reviews (8)

TIBCO Reward Integrations

TIBCO Reward integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.68/5 ★

Read Reviews (3)

Software Failure Risk Guidance

for TIBCO Reward

Top Failure Risks for TIBCO Reward

Cloud Software Group, Inc. News

Executive 15/09/2024

Barbara Larson Named SentinelOne CFO

Barbara Larson joins SentinelOne as CFO, bringing experience from Workday, VMware, TIBCO, and Symantec.

08/09/2024

Progress to Acquire ShareFile

Progress announced plans to acquire ShareFile.

Cloud Software Group, Inc. Profile

Company Name

Cloud Software Group, Inc.

Company Website

https://www.tibco.com/

Year Founded

1985

HQ Location

3307 Hillview Avenue Palo Alto, CA 94304 USA

Employees

1001-5000

Social

Financials

M&A