Touchpoint Survey Overview
Touchpoint-survey software gathers information from limited customer touchpoints. The proprietary platform uniquely captures feedback and opinions across all channels.
Use Cases
Customers recommend Collecting Feedback, Automated Workflows, Helpdesk Management, as the business use cases that they have been most satisfied with while using Touchpoint Survey.
Business Priorities
Improve Product Experience is the most popular business priority that customers and associates have achieved using Touchpoint Survey.
Touchpoint Survey Use-Cases and Business Priorities: Customer Satisfaction Data
Touchpoint Survey works with different mediums / channels such as E-Mail.
Touchpoint Survey's features include Embedded Survey Forms, and Dashboard. and Touchpoint Survey support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Touchpoint Survey analytics capabilities include Custom Reports, and Analytics.
Reviews
"...From client satisfaction surveys to workflow dashboards, Key Survey has it all...." Peer review by Ann K.
Touchpoint Survey, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Touchpoint Survey
Top Industries
- Education
- Oil & Energy
- Automotive
Popular in
- Mid Market
- Small Business
- Enterprise
Touchpoint Survey is popular in Education, Oil & Energy, and Automotive and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Touchpoint Survey Use Cases
What benefits does Touchpoint Survey offer for Collecting Feedback?
5+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Touchpoint Survey solved their Customer Feedback Management needs. Cuspera uses 219 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Peers used Touchpoint Survey for Collecting feedback and Automated workflows
Touchpoint Survey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (28) |
| Analytics | Read Reviews (2) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (28) |
| Analytics | Read Reviews (2) |
Software Failure Risk Guidance
?for Touchpoint Survey
Overall Risk Meter
Top Failure Risks for Touchpoint Survey
Opinionmeter Profile
Company Name
Opinionmeter
Company Website
https://opinionmeter.com/HQ Location
12110 Sunset Hills Rd, Suite 600, Reston, Virginia 20190, US
Employees
101-250
Social
Financials
PRIVATE
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