Touchpoint Survey Overview

Touchpoint-survey software gathers information from limited customer touchpoints. The proprietary platform uniquely captures feedback and opinions across all channels.

Use Cases

Customers recommend Collecting Feedback, Automated Workflows, Helpdesk Management, as the business use cases that they have been most satisfied with while using Touchpoint Survey.

Other use cases:

  • Meeting Management
  • Channel Marketing
  • Market Survey
  • Rating And Review Management
  • Sending & Publishing Communications
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Business Priorities

Improve Product Experience is the most popular business priority that customers and associates have achieved using Touchpoint Survey.

Other priorities:

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Touchpoint Survey Use-Cases and Business Priorities: Customer Satisfaction Data

Touchpoint Survey works with different mediums / channels such as E-Mail,

Touchpoint Survey's features include Embedded Survey Forms, and Dashboard.

Reviews

"...OMI has been in the customer feedback-gathering and surveying business literally for decades...." Peer review by Leigh T., Managing Director

Touchpoint Survey, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Touchpoint Survey

Top Industries

  • Education
  • Oil & Energy
  • Automotive

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Touchpoint Survey is popular in Education, Oil & Energy, and Automotive and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Touchpoint Survey Use Cases

How can Touchpoint Survey enhance your Collecting Feedback process?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Touchpoint Survey solved their Customer Feedback Management needs. Cuspera uses 219 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

lightning

Peers used Touchpoint Survey for Collecting feedback and Automated workflows

Touchpoint Survey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.20/5 ★

Read Reviews (28)
Analytics

3.29/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.20/5 ★

Read Reviews (28)
Analytics

3.29/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for Touchpoint Survey

Overall Risk Meter

Low Medium High

Top Failure Risks for Touchpoint Survey

Opinionmeter Profile

Company Name

Opinionmeter

Company Website

https://opinionmeter.com/

HQ Location

12110 Sunset Hills Rd, Suite 600, Reston, Virginia 20190, US

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE