Trakdesk Overview
Trakdesk is a customizable cloud customer support software. It offers comprehensive tools for exceptional customer service.
Use Cases
Customers recommend Helpdesk Management, Knowledge Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using Trakdesk.
Trakdesk Use-Cases and Business Priorities: Customer Satisfaction Data
Trakdesk works with different mediums / channels such as Social Media. and Chat.
Trakdesk's features include Ticketing. and Trakdesk support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Trakdesk analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Trakdesk is a cloud based customer support and helpdesk software that has all the bells and whistles you would need to provide exceptional customer support...." Peer review from Trakdesk
Trakdesk, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Trakdesk
Top Industries
- Hospital & Health Care
- Education
- Information Technology and Services
Popular in
- Small Business
- Enterprise
Trakdesk is popular in Hospital & Health Care, Education, and Information Technology And Services and is widely used by Small Business, and Enterprise,
Comprehensive Insights on Trakdesk Use Cases
How can Trakdesk optimize your Helpdesk Management Workflow?
How can Trakdesk enhance your Knowledge Management process?
6+ more Business Use Cases
9 buyers and buying teams have used Cuspera to assess how well Trakdesk solved their Help Desk needs. Cuspera uses 159 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Trakdesk Features
- Low
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- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (27) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (27) |
Software Failure Risk Guidance
?for Trakdesk
Top Failure Risks for Trakdesk
Trakdesk Profile
Company Name
Trakdesk
Company Website
https://trakdesk.com/HQ Location
PO BOX 611, Mableton, GA, 30126, USA, 15108584
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