Trakdesk Overview
Trakdesk is a customizable cloud customer support software. It offers comprehensive tools for exceptional customer service.
Use Cases
Customers recommend Helpdesk Management, Knowledge Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using Trakdesk.
Trakdesk Use-Cases and Business Priorities: Customer Satisfaction Data
Trakdesk works with different mediums / channels such as Social Media. and Chat.
Trakdesk's features include Ticketing. and Trakdesk support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Trakdesk analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Trakdesk is packed with many robust features like; ticketing, automation, SLA management, multiple brands, customizable self-service portals, multi-language, knowledge base, social integration, gamification and many more...." Peer review from Trakdesk
Trakdesk, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Trakdesk
Top Industries
- Hospital & Health Care
- Education
- Information Technology and Services
Popular in
- Small Business
- Enterprise
Trakdesk is popular in Hospital & Health Care, Education, and Information Technology And Services and is widely used by Small Business, and Enterprise,
Comprehensive Insights on Trakdesk Use Cases
What benefits does Trakdesk offer for Helpdesk Management?
How does Trakdesk address your Knowledge Management Challenges?
6+ more Business Use Cases
9 buyers and buying teams have used Cuspera to assess how well Trakdesk solved their Help Desk needs. Cuspera uses 159 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Trakdesk Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (27) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (27) |
Software Failure Risk Guidance
?for Trakdesk
Top Failure Risks for Trakdesk
Trakdesk Profile
Company Name
Trakdesk
Company Website
https://trakdesk.com/HQ Location
PO BOX 611, Mableton, GA, 30126, USA, 15108584
Social
Get a personalised risk report for Trakdesk
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Trakdesk may get in touch with you regarding your request.
Request Custom Quote
Trakdesk will get in touch with you regarding your request.