Home Sales Engagement Truly Voice Platform Truly Voice Platform Alternatives
Truly Voice Platform: Reviews, Testimonials and Expert Opinions
(1122)The calling solution that powers sales engagement through tracking Rep activity at Scale, and capturing every Voice, SMS, And Email Conversation
Top 31 Truly Voice Platform Alternatives
Kixie Integrated Voice
Sales engagement platform that boosts sales team performance
Kixie Integrated Voice is an AI-powered voice and SMS solution for sales teams. It helps sales teams connect with more prospects and close more deals. It helps to increase sales and revenue and acquire customers. ...
Kixie is an integrated CRM dialer and phone service for sales teams to make more sales calls, record all calls, and track call metrics. The software offers a click-to-call dialing list and auto-dialing options as well as supports other features such as call recording, customizable call routing and call tracking.
Kixie assists customers to save a lot of time and experience increased talk time by using the technologies like inbound and outbound SMS messaging, voicemail drop, CRM integration for the required data which automates CRM to send emails, update deal status or schedule follow up activities and many more. Kixie’s powercall is a powerful Chrome extension that can be installed on Mac, Windows and Chromebooks. With this extension reps make calls in seconds.
Channels
Data powered Phone system that turns customer data into excellent service enabling customer engagement
Channels is a customer service solution which solves customer problems, streamlines customer service, and improves retention with Channels’ data-powered phone system. It provides solutions for call centers and client success teams that offer tools including channel management, live chat, call management, eCommerce integration, contact history, and more. The Channels platform is designed to provide agents with data on customer order history, contact details, order information, and more. ...
With Channels, users can utilize customer data from connected eCommerce and CRM systems such as Magento, Pipedrive, and Shopify in order to gain more context to aid customer queries and service requests. The live chat integration functionality allows businesses to connect their existing live chat tool with the Channels system in order to automatically distribute customer conversations to the relevant agents via phone calls when needed.
Customer support calls can be managed from anywhere using the Channels mobile apps for Android and iOS, and the Click-to-Call widget allows agents to easily switch between devices without losing customer details. Other call management tools include IVR, automatic routing, call recording, toll-free numbers, and more.
Dialpad Ai Voice
AI business phone system to improve your workflows and customer experience
Dialpad Ai Voice is a cloud-based phone system that makes connecting teams easier with voice, messaging, and integrations across existing devices. It helps to improve internal communication, increase sales and revenue, and shorten ramp-up time. ...
Dialpad Ai Voice helps with business conversations regardless of any device or location. All it takes is a download or desk phone to get the team connected. It helps to work in real time and get back to running the team.
Its features include fast deployment, seamless integrations, voice intelligence that automatically captures conversation, call analytics, and many more.
ConnectAndSell
Customer Engagement Software for best sales people, more live conversations with qualified prospects.
ConnectAndSell is a cloud sales acceleration platform for sales teams to connect with prospects and increase sales engagement. ConnectAndSell is primarily used for getting 10x more live ...
ConnectAndSell offers combination of patented technology and minimal human agent interaction. It integrates with CRMs like Salesforce and Microsoft Dynamics ensuring that system of record is always up to date.
Frontspin sales communication
A cloud-based sales communication and sales engagment tool that helps reach up to 3x more prospects and close more deals
FrontSpin is a cloud-based Sales Communication platform for Sales teams for enhancing Sales Communications and streamlining Sales processes. FrontSpin brings in all the Sales communication tools ...
FrontSpin features include Powerdialer for quick and single click dialling, recorded voicemails, Sales Email feature with tools for personalization of emails, and notifications in real-time when the mail is opened. It also facilitates creation of Account Based Playbook which provides tools for calls and email prioritization, and streamlining of Sales processes.
ClickPoint Software
All-In-One Sales engagement and Lead Management software reaching more prospects with outbound dialing, inbound call routing, Text SMS, and email nurture
ClickPoint Software is a Sales Engagement platform built to simplify the sales process, enabling salespeople to communicate with more prospects by using the right communication channel at the right time. It helps to improve ROI, increase sales and revenue and improve digital and social presence. ...
ClickPoint provides immediate, real, and measurable value, improving all areas in the customer outreach and follow up process to immediately impact sales performance. Some of its features include guided selling, automate sales marketing, prioritize sales activities, outbound Dialing, inbound call management, call tracking, and many more.
Velocify
Mortgage sales software enabling sales engagement through sales process automaton
Velocify is a Cloud based mortgage sales software for sales, marketing teams to accelerate borrower engagement, increase revenue, performance and sales engagement. It helps teams to boost ...
It uses customized sales workflows for converting more leads, it has in built salesforce integration which helps in more lead generation and increasing the revenue.
Dialshree
Best Sales Engagement Platform to run inbound, outbound and blended call center campaigns
DialShree is a one-stop contact center solution used with both on-premises and cloud-based environments and suitable for all types and sizes of contact centers or call centers. It experiences the best in class communications with the clients and helps to screen unnecessary calls like no answer, busy signals, disconnected numbers, and answering machines. It also helps to increase sales and revenue, improve efficiency, and grow market share. ...
This software-based dialer solution helps the organizations to minimize the business cost by avoiding the use of expensive telephony boards and different associated hardware that has high maintenance costs. It helps inbound or outbound business communication faster, simpler, and better with the right experience, expertise, and the latest technologies. DialShree also ensures to increase the business revenue.
Its features are SIP and PRI line support, web-based interface, inbound, outbound, and blended campaigns management, Single Sign-On (SSO), popup customer CRM record automatically, social media integration, WhatsApp integration, inbound and outbound email, outbound SMS and much more.
Koncert
Multi-channel sales engagement with personalization at scale
Koncert (formerly ConnectLeader) provides multi-channel B2B sales engagement technologies for all types of sales roles to increase their top line revenue by increasing productivity up to 800%. Our Intelligent Sales Acceleration and multi-channel Sales Engagement platform gives sales, lead generation, and marketing teams powerful tools to identify the right prospects, obtain accurate contact data, and enable accelerated communication using our sales connectivity optimization and lead nurturing solutions. Beware; one size does not fit all! Successful business lead generation programs require different sales acceleration tools for different sales roles - our platform provides all of them. Engage leads systematically across multiple communication modes and increase velocity at the top of the funnel while implementing your strategy at scale. Cadence does this and more, unlike any other sales cadence solution on the market. The patented cloud-based technology is built on the AI predictive intelligence engine, which identifies and prioritizes prospect lists ensuring your best sales leads are contacted first. ...
myphoner
Cold calling and call tracking software for sales teams supporting lead management and sales engagement
Myphoner is a cloud-based Sales Cold Calling and Lead Management Solution. Its lead tracking enables teams to properly nurture leads, always follow up on prospects, and have instant access to leads and their activity. It provides a solution for freelancers and teams doing B2B cold calling. ...
Myphoner has a built-in queue which makes lead lists automatically available for the cold calling process. It ensures that all of the uploaded lead lists are organized, schedule callbacks, and the sales agent is provided with options to set when to make a callback and leads that require callbacks can be marked in the queue. Myphoner sends notifications to remind agents of follow-ups, whether they're working in the tool or not.
Myphoner features include using the powerful scheduler to stay on track and persistently follow-up on leads, capture and track leads, superior workflow for sales agents and their team, flexible Pipeline modeling and campaign setup, personalized campaign dashboard, send pre-defined, personalized follow-up emails with just a few clicks, outbound campaign management with elegant, yet powerful sales reports, never call someone twice with the same pitch, and more.
Revenue.io
The complete AI-powered RevOps platform that delivers real-time guidance
Revenue.io is an AI-powered RevOps platform that optimizes revenue performance and provides real-time guidance so teams can address the complex needs of buyers. It helps clients by surfacing and recommending what works best for every member of their team, delivering predictable results and optimizing the entire revenue operation ...
It analyzes activity and data capture, performance insights and conversation intelligence. It guides recommended coaching, conversation nudges, and the next best actions. It engages intelligent dialer, sales playbooks and multichannel sequences. It gives 360 views into how their revenue strategy is working in real-time.
Revenue.io provides insights and reports to managers through call-log automation. It enables call routing to the right representatives based on conversations, prospect data and marketing sources. It integrates with Salesforce and support is offered via phone, email, a knowledge base and an online community.
Twilio
APIs to create what you imagine, without compromise. APIs simple to use, powerful in production, and endlessly scalable
Twilio is a cloud communication platform that powers the future of business communications enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. It helps to enter new markets, scale best practices, and acquire customers. ...
Twilio unites communications and strengthens customer relationships across the business from marketing and sales to customer service and operations using its web service APIs. Twilio deeply understand customers, and solve problems from their perspective and earns trust through every interaction unleashing human potential both inside and outside the company providing key success.
Twilio features include converting text to speech and play audio, record calls and store them, create conferences, API queueing, call queues, convert speech to text, status callbacks and logs, programmable contact center platform, customizable UI, attribute-based routing and plenty more.
Twilio Programmable Voice
Twilio - Communication APIs for SMS, Voice, Video and Authentication
Twilio Programmable Voice is a Contact Center Software that allows the user to build conversations anywhere, make, receive, control, and monitor calls via software, using a Voice API. Twilio ...
Twilio Programmable Voice features include voice basics, third party API add-ons, connect to anything, advanced media handling, useful insights, contact center building blocks, and more.
CallFinder
Connect with their customers and turn daily interactions into great customer experiences
CallFinder is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment analysis and emotion detection. It helps small and medium-sized businesses with both contact center and remote agents automate quality monitoring to improve agent performance and provide a superior customer experience. ...
CallFinder provides an affordable speech analytics solution for one-on-one training, provides ongoing support, advice, and optimization tips with automated scorecards to evaluate the performance of individual calls, agents, and agent teams. Derive insights and provide feedback for the contact center agents to improve performance and the customer experience. It also delivers automated transcripts of the customer interactions, along with sentiment analysis and silence detection to understand customer needs, gain product and competitor knowledge, and capture business insights to improve contact center performance.
Some of its features include automated scorecard and call transcriptions, sentiment and emotion analysis and reporting, silence and overtalk detection with implementation and superior support.
Twilio Flex
Twilio - Communication APIs for SMS, Voice, Video and Authentication
Twilio is a cloud communications platform for software development teams to connect with customers. Twilio primarily helps software developers to programmatically perform communication functions ...
It comes with web service APIs.
Tenfold
Tenfold - The Customer Experience Cloud‚
Tenfold is a communication platform for sales, IT, marketing teams to increase customer engagement, revenue and sales and reduces costs across organization. Tenfold helps teams to integrate ...
Tenfold uses natural language processing for capturing all interactions in the CRM for complete visibility into reps and teams performance and creates compelling, consistent customer experiences across voice and digital channels without replacing customer communications infrastructure.
CallHub
Voice and SMS Service to connect with your supporters
CallHub is a voice and SMS software that helps in building smarter ways to communicate with political campaigns, nonprofits, advocacy groups, and businesses. It helps to acquire customers and enhance customer relationships. ...
CallHub connects campaigns to their audience through phone banking, peer to peer texting, SMS broadcast, SMS Opt-In, and voice broadcasting software. It’s a software that smoothly integrates with CRM and reaches the right people at the right time.
Some of its features include patch-through calls to drive many calls to connect supporters to key decision-makers, reach more voters with automated and manual phone banking tools, recruit more volunteers through embedded form and activate them at any time, keep in touch with the members of the community and update them on meetings, issues and changes and many more.
Freshdesk Contact Center
Contact Center software on the cloud · Integrate with phone and chat
Freshdesk Contact Center is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few intuitive steps, and with zero phone hardware. No matter where the agents connect from, they will have the right context for personalized customer conversations. ...
Powerful features such as multi-level IVRs, business hours, and holiday settings help agents manage call volumes without compromising on customer experience. It also provides for reduced resolution times with advanced and automated routing capabilities and directing customers to the right experts swiftly
Freshdesk Contact Center provides a future-ready system with advanced voice bots, speech-enabled IVR, and native voice intelligence features such as post-call transcription. Whether the need is to look into day-to-day operations or insights to make scaling-up decisions, the extensive reporting and analytics features cover all possible requirements. Freshdesk Contact Center integrates with leading CRM and Helpdesk tools, to enable the sales and support teams to work productively.
Lightning Dialer
an outbound calling product with the option to add inbound calling functionality.
Lightning Dialer is an outbound calling system that allows to add inbound calling functionality. It helps to enter new markets and increase sales and revenue. It helps to call customers and ...
Some of its features include reaching out to customers and prospects immediately just by clicking on their phone number within Salesforce, streamline the sales process with automatic call logging, voicemail drop, and call lists, turn inbound calls into personalized sales.
CallBox
Callbox | Account-based marketing, lead generation, and appointment setting
CallBox provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. It uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. ...
CallBox delivers an optimal caller experience through custom call routing, specified time conditions, custom auto attendants, personalized voicemail greetings, and more. It presents agents with customer history, lead source information, and performance indicators as live calls come into your business. Call Box Cloud Phone replaces the outdated phone system with a reliable and flexible cloud-based communications solution.
CallBox features include Artificial intelligence, caller experience, enterprise, marketing, team management, texting and more. Call Box’s AI-powered features inspect hundreds of data points over the phone to identify gaps in performance and pinpoint legitimate business opportunities. It connects callers to the right place as quickly as possible based on previous interactions, predicted agent success, and advanced call routing.
Exotel
Cloud Communication APIs for Calls, SMS, User verifications and more
Exotel is a cloud telephony system with in-built security and reliability for enabling business communication from remote, without the need for additional infrastructure. It enables business continuity for remote teams, field workers and home based sales and support teams. The software can be used in industries such as Healthcare, Education, Ecommerce, Logistics and more. ...
Exotel is scalable and can be used as a Cloud based contact or call centre solution. Its phone number masking feature can be used where customer privacy is required to be maintained, and the COD (Confirm on Delivery) feature that finds use in the eCommerce industry. The software also includes a patented Lead management feature that connects the buyer and seller through cloud telephony enabling tracking and tracing through the Exotel platform .
Other features included are Multi-level IVR that enables greeting and routing the caller to the appropriate teams, Real-time Notifications with facility for setting up preferences, Unlimited channels on all plans, Call Recording that includes dual channel recording enabling training evaluations and dispute resolutions and more.
