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Tungsten Insight: Use-Cases, Insights and Reviews | 2025 Cuspera

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Enterprise Analytics Software to Improve Business Outcomes

Tungsten Insight Overview

Kofax-Insight provides advanced analytics to monitor, analyze, and optimize business processes. Enterprise operations are enhanced through Tungsten Automation within Insight™.

Use Cases

Customers recommend Funnel Analysis, Competitive Intelligence, Lead Analytics, as the business use cases that they have been most satisfied with while using Tungsten Insight.

Other use cases:

Engaging And Following Up
Measuring Customer Satisfaction

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Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Tungsten Insight.

Other priorities:

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Tungsten Insight Use-Cases and Business Priorities: Customer Satisfaction Data

Tungsten Insight's features include Dashboard. and Tungsten Insight support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Tungsten Insight analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Kofax Insight combines process monitoring and analysis with visualizations, analytics and data integration to deliver complete end-to-end process visibility...." Peer review

Tungsten Insight, belong to a category of solutions that help Authoring and Publishing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Tungsten Insight Use Cases

What benefits does Tungsten Insight offer for Funnel Analysis?

How can Tungsten Insight optimize your Competitive Intelligence Workflow?

Case Studies

Consumer Electronics

CASE STUDY SMEG UK Ltd

Tungsten TotalAgility helped SMEG UK Ltd automate business processes using low-code tools and RPA. SMEG brought automation in-house, letting teams focus on high-value work. This led to better efficie...ncy and improved customer service. SMEG chose Tungsten for its customer-focused, low-code platform. The company saw reduced costs and streamlined operations.

Banking

CASE STUDY P&N Bank

Tungsten TotalAgility helped P&N Bank automate 90 processes with robotic process automation. The bank saved thousands of hours each year and achieved 100% business rules compliance. P&N Bank improved... back-office operations and customer service. A virtual workforce now handles repetitive tasks much faster than humans. The solution supports smooth and responsive service for customers.

Pharmaceuticals

CASE STUDY Pfizer

Tungsten’s integrated SAP solution helped Pfizer fix problems with their old invoice and workflow systems. Pfizer needed a tool that could work in many countries and support their global growth. They... used Tungsten ReadSoft and Tungsten Process Director to automate invoices and connect their systems worldwide. This change saved Pfizer over $2 million each year. Pfizer now has faster, more accurate invoice processing and a strong partnership with Tungsten.

Retail

CASE STUDY The Kroger Co.

Tungsten AP Essentials helped The Kroger Co. improve invoice processing. The integration with Coupa made the project seamless. Kroger reduced manual work and improved efficiency. Their team can now f...ocus more on value-add activities. The solution enabled better process handling and reporting. This led to a more efficient accounts payable operation.

Information Technology and Services

CASE STUDY Schneider Electric

Tungsten Network helped Schneider Electric automate its invoice process. Schneider Electric's AP department worked with Tungsten to onboard suppliers and promote digitization. In the first year, Schn...eider Electric saved $500,000 and achieved an 85% straight-through processing rate. 54% of suppliers switched to e-invoicing. The company saw fewer errors, faster cycle times, and more invoices processed automatically.

Banking

CASE STUDY Rabobank

Tungsten RPA helps Rabobank automate manual, repetitive banking tasks. Employees can now focus on important work that adds real value for customers. Automation makes staff more valuable to the compan...y and to clients. Rabobank aims for double success by improving both employee satisfaction and customer service. The solution supports their mission to grow a better world together.

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FEATURE	RATINGS AND REVIEWS
Custom Reports	4.57/5 ★ Read Reviews (20)
Analytics	4.54/5 ★ Read Reviews (27)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.57/5 ★ Read Reviews (20)
Analytics	4.54/5 ★ Read Reviews (27)

Software Failure Risk Guidance

for Tungsten Insight

Top Failure Risks for Tungsten Insight

Tungsten Automation Corporation News

Partnership 08/07/2025

Sovos Partners with Tungsten Automation to Deliver Breakthrough Compliant Accounts Payable (AP) Solution - Business Wire

Sovos and Tungsten Automation have formed a strategic partnership to deliver an integrated compliant accounts payable (AP) solution. This collaboration combines Tungsten's workflow automation with Sovos' tax compliance expertise, addressing the need for seamless integration between AP automation and tax compliance. The solution enhances invoice processing, ensures tax compliance, and reduces costs, offering significant operational efficiencies for multinational organizations.

Executive 06/07/2025

Tungsten Automation Appoints Peter Hantman as Chief Executive Officer - AiThority

Tungsten Automation has appointed Peter Hantman as Chief Executive Officer, effective July 1, 2025. Hantman, who joined the company in 2023 as President and COO, will lead the company in its transition to a SaaS model. Reynolds C. Bish, the outgoing CEO, will become Executive Chairman, while Robert Watson has been named Chief Financial Officer.

Executive 30/10/2024

Tungsten Automation Announces Mike Verdeyen as New Chief Technology Officer - Business Wire

Tungsten Automation has appointed Mike Verdeyen as the new Chief Technology Officer.

Product 10/10/2024

Tungsten Automation Modernizes Print and Capture Management with its Newest Hybrid Cloud Print Integrated Solution and Generative AI-Powered Copilot - Industry Analysts Inc

Tungsten Automation introduces a new hybrid cloud print solution with AI-powered features to enhance print and capture management.

Tungsten Automation Corporation Profile

Company Name

Tungsten Automation Corporation

Company Website

https://www.tungstenautomation.com/

HQ Location

15211 Laguna Canyon Rd, Irvine, CA 92618-3603, US

Employees

1001-5000

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Financials

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