U-Capture Overview
U-Capture enables real-time, high-quality audio streaming and comprehensive voice data access. It ensures every interaction is captured, empowering extensive AI and analytics use cases.
Use Cases
Customers recommend Helpdesk Management, Engagement Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using U-Capture.
Business Priorities
Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using U-Capture.
U-Capture Use-Cases and Business Priorities: Customer Satisfaction Data
U-Capture works with different mediums / channels such as Phone Calls.
Reviews
"Uniphore’s product development and go-to-market strategy is focused on automating customer service operations. It is a pioneer in delivering unified RPA and conversational AI capabilities and has a differentiated value proposition for organizations ...looking to automate and optimize processes across the customer service value chain" - Amardeep Modi
U-Capture, belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for U-Capture
Top Industries
- Information Services
Popular in
- Enterprise
U-Capture is popular in Information Services, and is widely used by Enterprise,
Comprehensive Insights on U-Capture Use Cases
How efficiently Does U-Capture manage your Helpdesk Management?
How does U-Capture facilitate Engagement Management?
9+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well U-Capture solved their Chatbot needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Uniphore’s product development and go-to-market strategy is focused on automating customer service operations. It is a pioneer in delivering unified RPA and conversational AI capabilities and has a differentiated value proposition for organizations looking to automate and optimize processes across ...the customer service value chain |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Amardeep Modi Practice Director Everest Group |
Uniphore’s product development and go-to-market strategy is focused on automating customer service operations. It is a pioneer in delivering unified RPA and conversational AI capabilities and has a differentiated value proposition for organizations looking to automate and optimize processes across ...the customer service value chain |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Financial Services
|
Financial Services |
CASE STUDY A Non-Banking Financial Company (NBFC-MFI) in India.Read More |
|
Consumer Goods
|
Consumer Goods |
CASE STUDY Unspecified leading Indian agriculture exporterRead More |
Peers used U-Capture for helpdesk management and engagement management
U-Capture Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (12) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (12) |
Software Failure Risk Guidance
?for U-Capture
Top Failure Risks for U-Capture
Uniphore News
Uniphore and Konecta Join Forces to Advance AI in CX and Digital Transformation - Directors Club News
Uniphore and Konecta collaborate to enhance AI in customer experience and digital transformation.
Uniphore Recognized on 2024 Deloitte Technology Fast 500 as One of North Americas Fastest-Growing Companies - Yahoo Finance
Uniphore was named one of North America's fastest-growing companies in the 2024 Deloitte Technology Fast 500 list.
Uniphore and Konecta Join Forces to Advance AI in Customer Experience and Digital Transformation - Financial Post
Uniphore and Konecta are collaborating to improve AI technology in customer experience and digital transformation.
Uniphore Feeds
Uniphore acquires ActionIQ and Infoworks - MarTech
Uniphore has acquired ActionIQ and Infoworks, as reported by MarTech.
Uniphore Acquires ActionIQ And Infoworks To Start Industry's First Zero Data AI Cloud - Startups
Uniphore acquires ActionIQ and Infoworks to launch the industry's first Zero Data AI Cloud, enhancing its AI capabilities.
Uniphore Acquires ActionIQ and Infoworks to Launch Zero Data AI Cloud - Entrepreneur
Uniphore acquires ActionIQ and Infoworks to introduce Zero Data AI Cloud.
Uniphore Profile
Company Name
Uniphore
Company Website
https://www.uniphore.com/HQ Location
Palo Alto , California
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