UNFYD® COMPASS Overview

UNFYD®COMPASS delivers omnichannel customer experience and AI automation software for marketing, sales, and support. Solutions are available on-premises and cloud-based, integrating chatbots and more across all touchpoints.

Use Cases

Customers recommend Engagement Management, Social Media Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using UNFYD® COMPASS.

Other use cases:

  • Collaboration
  • Communication Management
  • Workflow Management
  • Content Management
  • Customer Case Management
  • Lead Tracking
  • Relationship Management
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using UNFYD® COMPASS.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Internal Communications
See all business priorities See less business priorities

UNFYD® COMPASS Use-Cases and Business Priorities: Customer Satisfaction Data

UNFYD® COMPASS works with different mediums / channels such as Social Media.

UNFYD® COMPASS's features include Bot, Feedback Surveys, and Dashboard. and UNFYD® COMPASS support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also UNFYD® COMPASS analytics capabilities include Analytics, and Custom Reports.

UNFYD® COMPASS, Kollective, BotPenguin, doopoll, etc., all belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on UNFYD® COMPASS Use Cases

What makes UNFYD® COMPASS ideal for Engagement Management?

What makes UNFYD® COMPASS ideal for Social Media Management?

How can UNFYD® COMPASS optimize your Customer Feedback Management Workflow?

How can UNFYD® COMPASS optimize your Collaboration Workflow?

What makes UNFYD® COMPASS ideal for Communication Management?

24+ more Business Use Cases

47 buyers and buying teams have used Cuspera to assess how well UNFYD® COMPASS solved their Customer Journey and Experience needs. Cuspera uses 294 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.

Video

UNFYD®INSIGHT ICICI Bank RM Collaboration

Video Thumbnail
lightning

Peers used UNFYD® COMPASS for engagement management and social media management

UNFYD® COMPASS Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.94/5

Read Reviews (7)
Analytics

4.17/5

Read Reviews (22)
Custom Reports

4.09/5

Read Reviews (19)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.94/5

Read Reviews (7)
Analytics

4.17/5

Read Reviews (22)
Custom Reports

4.09/5

Read Reviews (19)

Software Failure Risk Guidance

?

for UNFYD® COMPASS

Overall Risk Meter

Low Medium High

Top Failure Risks for UNFYD® COMPASS

UNFYD® Service Profile

Company Name

UNFYD® Service

Company Website

http://unfyd.com

HQ Location

Unit 715/716, Lodha Supremus II, Road 22, Wagle Estate, Thane, Maharashtra 400604

Employees

NA

Social