Upcall Overview

Upcall automates outbound marketing sales by connecting top 3% callers with leads and contacts within minutes. Sign up is free for users.

Use Cases

Customers recommend Engagement Management, Call Recording, Helpdesk Management, as the business use cases that they have been most satisfied with while using Upcall.

Other use cases:

  • Generation Of New Leads
  • Lead Engagement
  • Workflow Management
  • Collaboration
  • Customer Feedback Management
  • Conversion Management
  • Meeting Management
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Upcall.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
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Upcall Use-Cases and Business Priorities: Customer Satisfaction Data

Upcall works with different mediums / channels such as Phone Calls. Mobile. Chat etc.

Upcall's features include Recording, Dashboard, and Personalization. and Upcall support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Upcall analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I love the call recording feature and the integration with Slack, which means I can oversee the campaign through my mobile app...." Peer review by Samantha Smith

Upcall, CallPage, iCreate Digital Marketing, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Upcall

Top Industries

  • Information Technology and Services
  • Insurance
  • Computer & Network Security

Popular in

  • Small Business

Upcall is popular in Information Technology And Services, Insurance, and Computer & Network Security and is widely used by Small Business,

Comprehensive Insights on Upcall Use Cases

Why is Upcall the best choice for Engagement Management?

How can Upcall optimize your Call Recording Workflow?

What Are the key features of Upcall for Helpdesk Management?

Why is Upcall the best choice for Generation Of New Leads?

How can Upcall enhance your Lead Engagement process?

19+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Upcall solved their Contact Center Software needs. Cuspera uses 395 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

lightning

Peers used Upcall for engagement management and call recording

Upcall Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.79/5 ★

Read Reviews (32)
Analytics

4.55/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.79/5 ★

Read Reviews (32)
Analytics

4.55/5 ★

Read Reviews (12)

Software Failure Risk Guidance

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for Upcall

Overall Risk Meter

Low Medium High

Top Failure Risks for Upcall

Upcall Profile

Company Name

Upcall

Company Website

https://www.upcall.com/en/

HQ Location

188 King Street, San Francisco, California 94107, US

Employees

11-50

Social

Financials

SEED