Upland Eclipse PPM Overview

Upland Eclipse PPM enhances team collaboration for timely and budget-friendly project delivery. Experience streamlined work management with this software.

Use Cases

Customers recommend Collaboration, Measuring Customer Satisfaction, Social Media Analytics, as the business use cases that they have been most satisfied with while using Upland Eclipse PPM.

Other use cases:

  • Measuring Net Promoter Score
  • Engagement Management
  • Lead Tracking
  • Rating And Review Management
  • Content Sharing
  • Document Sharing
  • Tracking & Monitoring Communications
See all use cases See less use cases

Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Upland Eclipse PPM.

Upland Eclipse PPM Use-Cases and Business Priorities: Customer Satisfaction Data

Upland Eclipse PPM works with different mediums / channels such as Mobile.

Reviews

"Eclipse PPM has been fundamental in helping us establish a streamlined project delivery model; we are now able to drive PMO leadership across the campus." - Janice Maxwell

Peer review evidence (same sources as the product rating summary)

"...Our quick-to-learn, easy-to-use software, helps drive collaboration and project execution across diverse teams. ..." Work Management Software
"...Georgia State University s PMO becomes a trusted partner with 96% customer satisfaction...." Work Management Software
"...Enable reporting and analytics Benefits 69% project success rate 96.6% customer satisfaction and 4.83 NPS 400% PMO demand Leadership role for IT With seven campuses throughout metro..." Case Study GSU Instructional Innovation and Technology Division

Upland Eclipse PPM, belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Upland Eclipse PPM

Top Industries

  • Education

Popular in

  • Enterprise

Upland Eclipse PPM is popular in Education, and is widely used by Enterprise,

Upland Eclipse PPM Customer wins, Customer success stories, Case studies

What solutions does Upland Eclipse PPM provide for Collaboration?

What makes Upland Eclipse PPM ideal for Measuring Customer Satisfaction?

CUSTOMERS TESTIMONIALS
Upland Eclipse PPM testimonial

Janice Maxwell

Head of Operations

GSU Instructional Innovation and Technology Division

Eclipse PPM has been fundamental in helping us establish a streamlined project delivery model; we are now able to drive PMO leadership across the campus. Testimonial By Janice Maxwell
CUSTOMERS TESTIMONIALS
Upland Eclipse PPM testimonial

Janice Maxwell

Head of Operations

GSU Instructional Innovation and Technology Division

Eclipse PPM has been fundamental in helping us establish a streamlined project delivery model; we are now able to drive PMO leadership across the campus. Testimonial By Janice Maxwell

Jisc - Education - Medium

Bristol, UK

Upland Software’s Audience Development solution helped Jisc boost email sign-ups. Jisc used exit intent widgets and Adestra integration to remind visitors to complete registration. The program achiev...ed a 71% conversion rate from reminder emails and a 4.7% click-through rate. Jisc tailored email journeys and improved list growth. The solution enabled ongoing optimization with Upland’s support team.

LabVantage Solutions - Computer Software - Medium

Somerset, USA

LabVantage Solutions used RightAnswers to centralize their knowledge management. They faced issues with fragmented expertise and knowledge loss when employees left. RightAnswers helped them create a ...single, governed source of truth. This improved knowledge retention and agent confidence. The solution also prepared their support operation for AI adoption and reduced knowledge sprawl.

Desert Financial Credit Union - Banking - Large

Phoenix, USA

Panviva Sidekick helped Desert Financial Credit Union boost service accuracy by 75%. Agents used conversational AI to find answers faster and improve call resolution. The tool made onboarding and tra...ining easier for new staff. 54% of responses were fully acceptable, and user sentiment was 63% positive. Panviva Sidekick fit into existing workflows without major changes.

 

A top law firm - Legal Services - Large

BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language to find case files instantly. The firm automated document summarie...s and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.

 

NEXTDC - Information Technology And Services - Medium

Brisbane, Australia

NEXTDC used Altify to help their sales team work together better. The team used one approach for all sales. This made it easier to handle complex deals. With Altify, they closed their biggest deal ev...er. The sales team spoke the same language and worked as one group. Altify helped them build stronger relationships and grow revenue.

 

Only One - Non Profit Organization Management - Small

Only One used Mobile Commons to boost their digital strategy. In one year, they sent 209,000 SMS messages. They added 40,000 new texting subscribers. Thousands of supporters signed climate petitions.... Mobile messaging helped them reach more people and drive action for climate causes.

Upland Eclipse PPM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.94/5

Read Reviews (1)
Custom Reports

4.05/5

Read Reviews (17)
Analytics

4.04/5

Read Reviews (15)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.94/5

Read Reviews (1)
Custom Reports

4.05/5

Read Reviews (17)
Analytics

4.04/5

Read Reviews (15)

Software Failure Risk Guidance

?

for Upland Eclipse PPM

Top Failure Risks for Upland Eclipse PPM

Upland Software, Inc. News

Awards

Upland Software Earns 43 Badges in G2’s Fall 2026 Market Reports

Upland Software earned 43 badges in G2's Fall 2026 Market Reports, highlighting its AI-powered solutions like Upland RightAnswers and Upland Panviva. These recognitions are based on customer reviews and reflect Upland's focus on unifying enterprise knowledge and data.

Partnership

Upland Software and Carahsoft Partner to Expand Public Sector Impact

Upland Software has partnered with Carahsoft Technology Corp. to expand its reach in the public sector. Carahsoft will act as Upland's Master Government Aggregator, distributing Upland's knowledge management and contact center solutions through various government procurement channels. This partnership aims to enhance service delivery and compliance for government agencies by leveraging Upland's AI-powered technologies.

Financial

Upland Software Reports Second Quarter 2026 Financial Results

Upland Software announced its financial results for Q2 2026, reporting a total revenue of $49.1 million, an 8% decrease from the previous year due to divestitures. The company recorded a GAAP net loss of $35.3 million, primarily due to a non-cash goodwill impairment. Upland also issued guidance for Q3 and the full year of 2026, anticipating further revenue declines.

Awards

Upland Software Named in the 2026 Gartner Magic Quadrant for Customer ...

Upland Software has been recognized in the 2026 Gartner Magic Quadrant for Customer Service Knowledge Management Systems. This recognition highlights Upland's expertise in AI-powered knowledge management, particularly through its RightAnswers platform, which aids large organizations in delivering accurate information efficiently.

Upland Software, Inc. Profile

Company Name

Upland Software, Inc.

Company Website

https://uplandsoftware.com/

Year Founded

2010

HQ Location

Frost Bank Tower 401 Congress Avenue, Suite 1850 Austin, TX 78701-3788

Employees

251-500

Social

Financials

PRIVATE