Upland Rant & Rave Overview
Upland Rant & Rave's software enhances customer engagement by capturing customer feedback and emotions. Global brands transform their CX with these insights.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Coaching, as the business use cases that they have been most satisfied with while using Upland Rant & Rave.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Upland Rant & Rave.
Upland Rant & Rave Use-Cases and Business Priorities: Customer Satisfaction Data
Upland Rant & Rave's features include Dashboard, and Embedded Survey Forms. and Upland Rant & Rave support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Upland Rant & Rave analytics capabilities include Analytics, and Custom Reports.
Reviews
"Upland Rant & Rave has transformed our approach to customer feedback by giving us actionable insight across the business that positively impacts not only our customers, but our clients and colleagues. With real-time insight we’re able to put the cus...tomer at the heart of our business, while engaging our colleagues and delivering on our objectives." - Lisa Hulme-Vickerstaff
Upland Rant & Rave, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Upland Rant & Rave
Top Industries
- Utilities
- Financial Services
- Insurance
Popular in
- Enterprise
Upland Rant & Rave is popular in Utilities, Financial Services, and Insurance and is widely used by Enterprise,
Comprehensive Insights on Upland Rant & Rave Use Cases
What benefits does Upland Rant & Rave offer for Collecting Feedback?
How does Upland Rant & Rave facilitate Engaging Conversational Surveys?
How does Upland Rant & Rave address your Coaching Challenges?
10+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Upland Rant & Rave solved their Customer Feedback Management needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
|
Upland Rant & Rave has transformed our approach to customer feedback by giving us actionable insight across the business that positively impacts not only our customers, but our clients and colleagues. With real-time insight we’re able to put the customer at the heart of our business, while engaging... our colleagues and delivering on our objectives. |
|
As a company that prides itself on offering first class customer engagement platforms, it’s no surprise that Upland Rant & Rave really do practice what they preach – their customer service is outstanding, and we’ve always felt 100% supported and confident in their ability to deliver. Even though th...e Product is clearly impressive, Upland Rant & Rave aren’t complacent with this. They have, and continue to put a massive focus on new innovations, and actively engage us in this process, which highlights that their customers’ needs are at the heart of Rant & Rave’s future. |
|
Upland Rant & Rave enables us to connect with our customers, turning their real-time feedback into actionable insight. Not only have we seen brilliant engagement from our employees, but we’re also able to close the loop with our customers. The Platform has already brought tremendous value to our bu...siness in the UK and we’re looking forward to seeing that roll out globally. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Lisa Hulme-Vickerstaff Customer Insights Manager Lowell |
Upland Rant & Rave has transformed our approach to customer feedback by giving us actionable insight across the business that positively impacts not only our customers, but our clients and colleagues. With real-time insight we’re able to put the customer at the heart of our business, while engaging... our colleagues and delivering on our objectives. |
|
Brian Henderson Customer Experience Team Leader Scottish Water |
As a company that prides itself on offering first class customer engagement platforms, it’s no surprise that Upland Rant & Rave really do practice what they preach – their customer service is outstanding, and we’ve always felt 100% supported and confident in their ability to deliver. Even though th...e Product is clearly impressive, Upland Rant & Rave aren’t complacent with this. They have, and continue to put a massive focus on new innovations, and actively engage us in this process, which highlights that their customers’ needs are at the heart of Rant & Rave’s future. |
|
John Patterson Vice President of Customer Experience Sage |
Upland Rant & Rave enables us to connect with our customers, turning their real-time feedback into actionable insight. Not only have we seen brilliant engagement from our employees, but we’re also able to close the loop with our customers. The Platform has already brought tremendous value to our bu...siness in the UK and we’re looking forward to seeing that roll out globally. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
Utilities
|
Utilities |
Case Study UK Power NetworksRead More |
|
Utilities
|
Utilities |
Case Study UK Power NetworksRead More |
Retail
|
Retail |
Case Study Fortnum & MasonRead More |
Peers used Upland Rant & Rave for Collecting feedback and Engaging conversational surveys
Upland Rant & Rave Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (54) |
| Custom Reports | Read Reviews (26) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (54) |
| Custom Reports | Read Reviews (26) |
Software Failure Risk Guidance
?for Upland Rant & Rave
Overall Risk Meter
Top Failure Risks for Upland Rant & Rave
Upland Software, Inc. News
Upland Software Expands Cloud Fax Partnership with Konica Minolta in Major Tech Integration Deal | UPLD Stock News - StockTitan
Upland Software has expanded its cloud fax partnership with Konica Minolta through a major tech integration deal.
Upland Software Expands Cloud Fax Partnership with Konica Minolta in Major Tech Integration Deal
Upland Software strengthens its cloud fax services by partnering with Konica Minolta for a significant technology integration.
Upland Software Earns 70+ Badges in G2s Fall 2024 Market Reports - Business Wire
Upland Software received over 70 badges in G2s Fall 2024 Market Reports, highlighting its recognition in the industry.
Upland Software, Inc. Feeds
Upland Software Reports Third Quarter 2024 Financial Results - Business Wire
Upland Software announced its financial results for the third quarter of 2024, detailing its performance metrics and business outlook.
Upland Software to Release Third Quarter 2024 Financial Results on November 7, 2024 - Business Wire
Upland Software will announce its third-quarter 2024 financial results on November 7, 2024.
Upland Software to Release Third Quarter 2024 Financial Results on November 7, 2024 - StockTitan
Upland Software will announce its third-quarter 2024 financial results on November 7, 2024.
Upland Software, Inc. Profile
HQ Location
Frost Bank Tower 401 Congress Avenue, Suite 1850 Austin, TX 78701-3788
Employees
251-500
Social
Financials
PRIVATE
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