Upland Rant & Rave Overview
Upland Rant & Rave's software enhances customer engagement by capturing customer feedback and emotions. Global brands transform their CX with these insights.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Coaching, as the business use cases that they have been most satisfied with while using Upland Rant & Rave.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Upland Rant & Rave.
Upland Rant & Rave Use-Cases and Business Priorities: Customer Satisfaction Data
Upland Rant & Rave's features include Dashboard, and Embedded Survey Forms. and Upland Rant & Rave support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Upland Rant & Rave analytics capabilities include Analytics, and Custom Reports.
Reviews
"Rant & Rave has allowed me to change my business to make it more customer-focused. When you're getting the level of insight and detail that I'm getting out of my Rant & Rave dashboard it's an easy job to convince the company to invest in the custome...r experience." - Alex Williams
Peer review evidence (same sources as the product rating summary)
"...It is used to engage and empower frontline staff ensuring they understand, own, and act on customer feedback...." Case Study Lowell
"...As a company that prides itself on offering first class customer engagement platforms, it’s no surprise that Upland Rant & Rave really do practice what they preach..." Testimonial by Brian Henderson, Customer Experience Team Leader, Scottish Water
"...This provides opportunities to self-coach along the way, in real-time...." Case Study Scottish Water
Upland Rant & Rave, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Upland Rant & Rave
Top Industries
- Utilities
- Financial Services
- Insurance
Popular in
- Enterprise
Upland Rant & Rave is popular in Utilities, Financial Services, and Insurance and is widely used by Enterprise,
Upland Rant & Rave Customer wins, Customer success stories, Case studies
Why is Upland Rant & Rave the best choice for Collecting Feedback?
What makes Upland Rant & Rave ideal for Engaging Conversational Surveys?
Why is Upland Rant & Rave the best choice for Coaching?
11 buyers and buying teams have used Cuspera to assess how well Upland Rant & Rave solved their Customer Feedback Management needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Rant & Rave has allowed me to change my business to make it more customer-focused. When you're getting the level of insight and detail that I'm getting out of my Rant & Rave dashboard it's an easy job to convince the company to invest in the customer experience. Testimonial By Alex Williams |
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Upland Rant & Rave has transformed our approach to customer feedback by giving us actionable insight across the business that positively impacts not only our customers, but our clients and colleagues. With real-time insight we’re able to put the customer at the heart of our business, while engaging... our colleagues and delivering on our objectives. |
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As a company that prides itself on offering first class customer engagement platforms, it’s no surprise that Upland Rant & Rave really do practice what they preach – their customer service is outstanding, and we’ve always felt 100% supported and confident in their ability to deliver. Even though th...e Product is clearly impressive, Upland Rant & Rave aren’t complacent with this. They have, and continue to put a massive focus on new innovations, and actively engage us in this process, which highlights that their customers’ needs are at the heart of Rant & Rave’s future. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Alex Williams Contact Centre Manager UK Power Networks |
Rant & Rave has allowed me to change my business to make it more customer-focused. When you're getting the level of insight and detail that I'm getting out of my Rant & Rave dashboard it's an easy job to convince the company to invest in the customer experience. Testimonial By Alex Williams |
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Lisa Hulme-Vickerstaff Customer Insights Manager Lowell |
Upland Rant & Rave has transformed our approach to customer feedback by giving us actionable insight across the business that positively impacts not only our customers, but our clients and colleagues. With real-time insight we’re able to put the customer at the heart of our business, while engaging... our colleagues and delivering on our objectives. |
|
Brian Henderson Customer Experience Team Leader Scottish Water |
As a company that prides itself on offering first class customer engagement platforms, it’s no surprise that Upland Rant & Rave really do practice what they preach – their customer service is outstanding, and we’ve always felt 100% supported and confident in their ability to deliver. Even though th...e Product is clearly impressive, Upland Rant & Rave aren’t complacent with this. They have, and continue to put a massive focus on new innovations, and actively engage us in this process, which highlights that their customers’ needs are at the heart of Rant & Rave’s future. |
Peers used Upland Rant & Rave for Collecting feedback and Engaging conversational surveys
Upland Rant & Rave Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (54) |
| Custom Reports | Read Reviews (26) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (54) |
| Custom Reports | Read Reviews (26) |
Software Failure Risk Guidance
?for Upland Rant & Rave
Overall Risk Meter
Top Failure Risks for Upland Rant & Rave
Upland Software, Inc. News
Upland Software Earns 43 Badges in G2's Summer 2026 Market Reports
Upland Software received 43 badges in G2's Summer 2026 Market Reports, highlighting its strong performance and recognition across various categories.
Upland Software Reports First Quarter 2026 Financial Results
Upland Software announced its financial results for the first quarter of 2026.
Upland Software Q1 revenue falls 24%, guides 2026
Upland Software reported a 24% decline in Q1 2026 revenue to $48.7 million, primarily due to 2025 divestitures. Despite the drop, the company exceeded guidance midpoints for revenue and Adjusted EBITDA, and introduced new AI-powered products like the Upland BA Insight Platform and AI Conversational Search for Upland Panviva Sidekick. Upland also expanded its customer base, adding 107 new customers and enhancing relationships with 189 existing ones.
Upland Software to Release First Quarter 2026 Financial Results on May ...
NR Reason: The article is about the schedule for Upland Software's financial results announcement, which fits the "Financial" category, but the specific details of the financial results are not provided.
Upland Software, Inc. Profile
HQ Location
Frost Bank Tower 401 Congress Avenue, Suite 1850 Austin, TX 78701-3788
Employees
251-500
Social
Financials
PRIVATE
