Upland Rant & Rave Overview

Upland Rant & Rave's software enhances customer engagement by capturing customer feedback and emotions. Global brands transform their CX with these insights.

Use Cases

Customers recommend Collecting Feedback, Engaging Conversational Surveys, Coaching, as the business use cases that they have been most satisfied with while using Upland Rant & Rave.

Other use cases:

  • Contact List Management
  • Funnel Analysis
  • SWOT Analysis
  • Competitive Intelligence
  • Distribution Management
  • Proposal & Quote Management
  • Knowledge Management
See all use cases See less use cases

Business Priorities

Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Upland Rant & Rave.

Other priorities:

  • Improve Consistency
See all business priorities See less business priorities

Upland Rant & Rave Use-Cases and Business Priorities: Customer Satisfaction Data

Upland Rant & Rave's features include Dashboard, and Embedded Survey Forms. and Upland Rant & Rave support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Upland Rant & Rave analytics capabilities include Analytics, and Custom Reports.

Reviews

"From the frontline to the boardroom, we’ve seen brilliant engagement with the Rant & Rave Platform. The feedback we capture is invaluable in helping us to ensure we put the customer at the heart of everything we do." - Greg Reed

Upland Rant & Rave, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Upland Rant & Rave

Top Industries

  • Utilities
  • Financial Services
  • Insurance

Popular in

  • Enterprise

Upland Rant & Rave is popular in Utilities, Financial Services, and Insurance and is widely used by Enterprise,

Comprehensive Insights on Upland Rant & Rave Use Cases

How does Upland Rant & Rave address your Collecting Feedback Challenges?

How efficiently Does Upland Rant & Rave manage your Engaging Conversational Surveys?

Why is Upland Rant & Rave the best choice for Coaching?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Upland Rant & Rave solved their Customer Feedback Management needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Upland Rant & Rave testimonial

Greg Reed

Chief Executive Officer

HomeServe

From the frontline to the boardroom, we’ve seen brilliant engagement with the Rant & Rave Platform. The feedback we capture is invaluable in helping us to ensure we put the customer at the heart of everything we do. Testimonial By Greg Reed
Upland Rant & Rave testimonial

John Patterson

Vice President of Customer Experience

Sage

Upland Rant & Rave enables us to connect with our customers, turning their real-time feedback into actionable insight. Not only have we seen brilliant engagement from our employees, but we’re also able to close the loop with our customers. The Platform has already brought tremendous value to our bu...siness in the UK and we’re looking forward to seeing that roll out globally.

Testimonial By John Patterson
Upland Rant & Rave testimonial

Alex Williams

Contact Centre Manager

UK Power Networks

Rant & Rave has allowed me to change my business to make it more customer-focused. When you're getting the level of insight and detail that I'm getting out of my Rant & Rave dashboard it's an easy job to convince the company to invest in the customer experience. Testimonial By Alex Williams
CUSTOMERS TESTIMONIALS
Upland Rant & Rave testimonial

Greg Reed

Chief Executive Officer

HomeServe

From the frontline to the boardroom, we’ve seen brilliant engagement with the Rant & Rave Platform. The feedback we capture is invaluable in helping us to ensure we put the customer at the heart of everything we do. Testimonial By Greg Reed
Upland Rant & Rave testimonial

John Patterson

Vice President of Customer Experience

Sage

Upland Rant & Rave enables us to connect with our customers, turning their real-time feedback into actionable insight. Not only have we seen brilliant engagement from our employees, but we’re also able to close the loop with our customers. The Platform has already brought tremendous value to our bu...siness in the UK and we’re looking forward to seeing that roll out globally.

Testimonial By John Patterson
Upland Rant & Rave testimonial

Alex Williams

Contact Centre Manager

UK Power Networks

Rant & Rave has allowed me to change my business to make it more customer-focused. When you're getting the level of insight and detail that I'm getting out of my Rant & Rave dashboard it's an easy job to convince the company to invest in the customer experience. Testimonial By Alex Williams

Case Studies

COMPANY INDUSTRY CASE STUDIES
Upland Rant & Rave case study
Financial Services
Financial Services
Case Study Lowell

Lowell Transforms Customer Feedback with Real-time Insights from Rant and Rave

Read More
Upland Rant & Rave case study
Computer Software
Computer Software
Case Study Sage

With Rant & Rave Sage were able to collect customer feedback from across the business

Read More
Upland Rant & Rave case study
Utilities
Utilities
Case Study UK Power Networks

UK Power Networks implemented the Rant & Rave Platform to capture a greater quantity and quality of insight.

Read More
lightning

Peers used Upland Rant & Rave for Collecting feedback and Engaging conversational surveys

Upland Rant & Rave Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.65/5 ★

Read Reviews (54)
Custom Reports

4.48/5 ★

Read Reviews (26)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.65/5 ★

Read Reviews (54)
Custom Reports

4.48/5 ★

Read Reviews (26)

Software Failure Risk Guidance

?

for Upland Rant & Rave

Overall Risk Meter

Low Medium High

Top Failure Risks for Upland Rant & Rave

Upland Software, Inc. News

Upland Software Earns 75+ Badges in G2 Winter 2025 Market Reports

Upland Software Earns 75+ Badges in G2 Winter 2025 Market Reports

16/12/2024 - source

Upland Software Expands Cloud Fax Partnership with Konica Minolta in Major Tech Integration Deal | UPLD Stock News - StockTitan

Upland Software has expanded its cloud fax partnership with Konica Minolta through a major tech integration deal.

12/11/2024 - source

Upland Software Expands Cloud Fax Partnership with Konica Minolta in Major Tech Integration Deal

Upland Software strengthens its cloud fax services by partnering with Konica Minolta for a significant technology integration.

12/11/2024 - source

Upland Software, Inc. Feeds

Upland Software Reports Third Quarter 2024 Financial Results - Business Wire

Upland Software announced its financial results for the third quarter of 2024, detailing its performance metrics and business outlook.

06/11/2024 - source

Upland Software to Release Third Quarter 2024 Financial Results on November 7, 2024 - Business Wire

Upland Software will announce its third-quarter 2024 financial results on November 7, 2024.

23/10/2024 - source

Upland Software to Release Third Quarter 2024 Financial Results on November 7, 2024 - StockTitan

Upland Software will announce its third-quarter 2024 financial results on November 7, 2024.

23/10/2024 - source

Upland Software, Inc. Profile

Company Name

Upland Software, Inc.

Company Website

https://uplandsoftware.com/

Year Founded

2010

HQ Location

Frost Bank Tower 401 Congress Avenue, Suite 1850 Austin, TX 78701-3788

Employees

251-500

Social

Financials

PRIVATE