UrbanBuz Overview
Urbanbuz offers a platform for managing customer journeys with features like dynamic segmentation, marketing automation, and loyalty programs. It provides a 360-degree view of customers in real-time for highly personalized experiences.
Use Cases
Customers recommend Engagement Management, Loyalty Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using UrbanBuz.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using UrbanBuz.
UrbanBuz Use-Cases and Business Priorities: Customer Satisfaction Data
UrbanBuz works with different mediums / channels such as Omnichannel. Promotions. and Coupons.
UrbanBuz's features include Personalization, Dashboard, and Feedback Surveys. and UrbanBuz support capabilities include 24/7 Support, AI Powered, Email Support, etc. also UrbanBuz analytics capabilities include Analytics, and Custom Reports.
Reviews
"Urbanbuz’s CDP and Loyalty system is a must have in today’s competitive business landscape. Its seamless integration to the company’s internal ERP ensures a very smooth customer experience. Results delivered are a sharp increase in customer retentio...n and repeat purchase behavior. Highly recommended !" - Kartik Satija
UrbanBuz, belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for UrbanBuz
Top Industries
- Restaurants
- Health, Wellness and Fitness
- Retail
Popular in
- Enterprise
UrbanBuz is popular in Restaurants, Health, Wellness And Fitness, and Retail and is widely used by Enterprise,
Comprehensive Insights on UrbanBuz Use Cases
Why is UrbanBuz the best choice for Engagement Management?
How efficiently Does UrbanBuz manage your Loyalty Management?
How efficiently Does UrbanBuz manage your Customer Feedback Management?
What Are the key features of UrbanBuz for Rating And Review Management?
Why is UrbanBuz the best choice for Campaign Management?
12+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well UrbanBuz solved their Customer Journey and Experience needs. Cuspera uses 226 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Urbanbuz’s CDP and Loyalty system is a must have in today’s competitive business landscape. Its seamless integration to the company’s internal ERP ensures a very smooth customer experience. Results delivered are a sharp increase in customer retention and repeat purchase behavior. Highly recommended... ! |
|
The UrbanBuz platform is user-friendly and it was easy to configure our loyalty program that has led to improved customer retention rates and increased customer satisfaction which in turn has helped boost our sales. Testimonial By Ihab Hilal |
|
We are delighted with the service from UrbanBuz and it’s wonderful team. The Customer Success Team is a powerhouse with extensive knowledge on how to work with retailers on not just utilizing the Customer Journey Management platform but strategizing the most effective ways to implement it across se...veral business division. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kartik Satija Business Manager MDS Mobile |
Urbanbuz’s CDP and Loyalty system is a must have in today’s competitive business landscape. Its seamless integration to the company’s internal ERP ensures a very smooth customer experience. Results delivered are a sharp increase in customer retention and repeat purchase behavior. Highly recommended... ! |
|
Ihab Hilal Regional Operation Manager Eggspectation |
The UrbanBuz platform is user-friendly and it was easy to configure our loyalty program that has led to improved customer retention rates and increased customer satisfaction which in turn has helped boost our sales. Testimonial By Ihab Hilal |
|
Clara Pernik Brand Marketing Manager Tory Burch |
We are delighted with the service from UrbanBuz and it’s wonderful team. The Customer Success Team is a powerhouse with extensive knowledge on how to work with retailers on not just utilizing the Customer Journey Management platform but strategizing the most effective ways to implement it across se...veral business division. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Retail
|
Retail |
Case Study MDS MobileRead More |
Apparel & Fashion
|
Apparel & Fashion |
Case Study Tory BurchRead More |
|
Apparel & Fashion
|
Apparel & Fashion |
Case Study Tory BurchRead More |
Peers used UrbanBuz for engagement management and loyalty management
UrbanBuz Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (20) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (20) |
Software Failure Risk Guidance
?for UrbanBuz
Overall Risk Meter
Top Failure Risks for UrbanBuz
UrbanBuz Profile
Company Name
UrbanBuz
Company Website
https://www.urbanbuz.com/HQ Location
DMCC, Jumeirah Lakes Tower, Opp Discovery Gardens,Sheik Zayed Road? Exit 29 - Dubai - United Arab Emirates
Employees
11-50
Social
Financials
SEED
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