Vee24 Platform Overview
Vee24-platform enables a seamless digital customer engagement experience with features like text chat, video, chatbot, and cobrowsing. Customer interactions are enhanced through Vee24's omnichannel capabilities.
Use Cases
Customers recommend Engagement Management, Contact List Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Vee24 Platform.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Vee24 Platform.
Vee24 Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Vee24 Platform works with different mediums / channels such as Video, Mobile, Chat, etc.
Vee24 Platform's features include Personalization.
Reviews
"...Featuring voice, video, text and co-browsing for web, mobile, and kiosk-based customer engagements, Vee24 is the most broadly and successfully deployed solution proven to advance the customer experience and dramatically increase ecommerce sales and improve customer service...." Peer review from Vee24
Vee24 Platform, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Vee24 Platform
Top Industries
- Financial Services
- Retail
- Hospitality
Popular in
Vee24 Platform is popular in Financial Services, Retail, and Hospitality and is widely used by
Comprehensive Insights on Vee24 Platform Use Cases
Why is Vee24 Platform the best choice for Engagement Management?
How does Vee24 Platform facilitate Measuring Customer Satisfaction?
9+ more Business Use Cases
39 buyers and buying teams have used Cuspera to assess how well Vee24 Platform solved their Live Chat needs. Cuspera uses 275 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Video
Impact of Video Chat Solutions on DIY Ecom Leader: Tuiss
Peers used Vee24 Platform for engagement management and contact list management
Vee24 Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (9) |
Software Failure Risk Guidance
?for Vee24 Platform
Overall Risk Meter
Top Failure Risks for Vee24 Platform
Vee24 Feeds
Vee24 Launches Multiparty Video Chat to Enhance Customer Experience
Vee24 introduces multiparty video chat to improve digital customer engagement, allowing multiple participants in a single session.
Vee24 and Zappix Partner to combine the human touch and Automated Solutions to Drive Customer Experience
This partnership marks a significant leap forward in customer service technology, as Vee24’s cutting-edge co-browsing, video, and text chat functionality seamlessly collaborate with Zappix's Digital Agent Assist solution.
Exceeding Customer Expectations: Revolutionizing Contact Centres for Today’s Demands
The phrase "exceeding customer expectations" has become more than just a buzzword—it's a mantra for businesses striving to stand out in a competitive landscape. Yet, despite these aspirations, many companies find themselves falling short.
Vee24 Profile
Company Name
Vee24
Company Website
https://www.vee24.com/HQ Location
745 Atlantic Ave, Boston, MA 02111, US
Social
Get a personalised risk report for Vee24 Platform
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Vee24 Platform may get in touch with you regarding your request.
Request Custom Quote
Vee24 will get in touch with you regarding your request.