Vee24 Platform Overview

Vee24-platform enables a seamless digital customer engagement experience with features like text chat, video, chatbot, and cobrowsing. Customer interactions are enhanced through Vee24's omnichannel capabilities.

Use Cases

Customers recommend Engagement Management, Contact List Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Vee24 Platform.

Other use cases:

  • Rating And Review Management
  • Measuring Net Promoter Score
  • Lifetime Value Management
  • Collaboration
  • Customise Loyalty Program
  • Channel Marketing
  • Touchpoint Management
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Vee24 Platform.

Other priorities:

  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Acquire Customers
  • Scale Best Practices
  • Improve Brand Engagement
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Vee24 Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Vee24 Platform works with different mediums / channels such as Video. Mobile. Chat etc.

Vee24 Platform's features include Personalization. and Vee24 Platform support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Vee24 Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Vee24 is the world leader in live video chat solutions and brings a unique blend of technical know-how, customer insight, and best practices to deliver the next chapter in customer engagement...." Peer review

Vee24 Platform, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Vee24 Platform

Top Industries

  • Financial Services
  • Retail
  • Hospitality

Popular in

Vee24 Platform is popular in Financial Services, Retail, and Hospitality and is widely used by

Comprehensive Insights on Vee24 Platform Use Cases

How efficiently Does Vee24 Platform manage your Engagement Management?

How does Vee24 Platform address your Measuring Customer Satisfaction Challenges?

9+ more Business Use Cases

39 buyers and buying teams have used Cuspera to assess how well Vee24 Platform solved their Live Chat needs. Cuspera uses 275 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Video

Impact of Video Chat Solutions on DIY Ecom Leader: Tuiss

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Peers used Vee24 Platform for engagement management and contact list management

Vee24 Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.67/5 ★

Read Reviews (11)
Analytics

4.70/5 ★

Read Reviews (12)
Custom Reports

4.43/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.67/5 ★

Read Reviews (11)
Analytics

4.70/5 ★

Read Reviews (12)
Custom Reports

4.43/5 ★

Read Reviews (9)

Software Failure Risk Guidance

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for Vee24 Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Vee24 Platform

Vee24 News

Vee24 Launches Multiparty Video Chat to Enhance Customer Experience - Directors Club News

Vee24 introduces a new multiparty video chat feature to improve customer service experiences.

25/09/2024 - source

Vee24 Feeds

Vee24 Launches Multiparty Video Chat to Enhance Customer Experience

Vee24 introduces multiparty video chat to improve digital customer engagement, allowing multiple participants in a single session.

23/09/2024 - source

Vee24 and Zappix Partner to combine the human touch and Automated Solutions to Drive Customer Experience

This partnership marks a significant leap forward in customer service technology, as Vee24’s cutting-edge co-browsing, video, and text chat functionality seamlessly collaborate with Zappix's Digital Agent Assist solution.

20/05/2024 - source

Exceeding Customer Expectations: Revolutionizing Contact Centres for Today’s Demands

The phrase "exceeding customer expectations" has become more than just a buzzword—it's a mantra for businesses striving to stand out in a competitive landscape. Yet, despite these aspirations, many companies find themselves falling short.

19/05/2024 - source

Vee24 Profile

Company Name

Vee24

Company Website

https://www.vee24.com/

HQ Location

745 Atlantic Ave, Boston, MA 02111, US

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