Veeva CRM Overview

Veeva Vault CRM, the leading life sciences CRM solution, enhances healthcare provider engagement and field team effectiveness. Tailored for the life sciences industry.

Use Cases

Customers recommend Engagement Management, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Veeva CRM.

Other use cases:

  • Event Management
  • Collaboration
  • Content Management
  • Social Media Analytics
  • Relationship Management
  • Coaching
  • Sales Review & Feedback
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Veeva CRM.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

Veeva CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Veeva CRM works with different mediums / channels such as E-Mail. and Mobile.

Veeva CRM's features include Personalization, Recording, and Dashboard. and Veeva CRM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Veeva CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...So you get most of Salesforce's out-of-the-box capabilities with new fields/forms/workflow...." Peer review by Laurent B., Responsable d'Analyses, Pharmaceuticals

Veeva CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Veeva CRM

Top Industries

  • Pharmaceuticals
  • Marketing and Advertising

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Veeva CRM is popular in Pharmaceuticals, and Marketing And Advertising, and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on Veeva CRM Use Cases

What Are the key features of Veeva CRM for Engagement Management?

What Are the key features of Veeva CRM for Workflow Management?

What benefits does Veeva CRM offer for Sending & Publishing Communications?

How does Veeva CRM facilitate Event Management?

How does Veeva CRM address your Collaboration Challenges?

19+ more Business Use Cases

30 buyers and buying teams have used Cuspera to assess how well Veeva CRM solved their CRM needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Research

CASE STUDY Tilda Research

Veeva SiteVault helped Tilda Research speed up study activation. The platform cut administrative work in half. Tilda Research used Veeva SiteVault to manage clinical study documents. This made their ...work faster and easier. The solution improved efficiency for the research team.

Pharmaceuticals

CASE STUDY Novo Nordisk

Vault CRM helped Novo Nordisk drive innovation and flexibility. The company adopted Vault CRM to improve its business processes. Novo Nordisk wanted a solution that could adapt to changing needs. Wit...h Vault CRM, they gained more flexibility in their operations. The new system supported their focus on innovation. This helped Novo Nordisk stay competitive in the pharmaceutical industry.

Pharmaceuticals

CASE STUDY Cerevel

Veeva Development Cloud helped Cerevel improve cross-departmental compliance. Cerevel used Veeva's platform to manage clinical, regulatory, and quality processes. The solution made it easier for team...s to work together. Cerevel saw better compliance and smoother operations across departments.

Pharmaceuticals

CASE STUDY Novo Nordisk

Novo Nordisk adopted Veeva Vault CRM for its innovative technology and flexibility. The company is a large biopharma based in New Jersey. They chose Veeva to support their growth and expansion. Frank... Armenante, Director of Field Systems, highlighted the importance of innovation and flexibility in their decision.

Pharmaceuticals

CASE STUDY Merck

Merck uses Veeva's unified platform to streamline pharmacovigilance processes. This integration helps them innovate and evaluate their business holistically. The platform connects safety, clinical, a...nd quality systems.

Pharmaceuticals

CASE STUDY Heron Therapeutics

Veeva CTMS helped Heron Therapeutics manage clinical trials more efficiently. The company used the modern clinical trial management system to streamline operations. This improved their ability to tra...ck and manage studies. Heron Therapeutics benefited from faster processes and better oversight. The solution made clinical trial management easier and more organized.

Video

Supercharge Your CRM with Veeva OpenData

Video Thumbnail
lightning

Peers used Veeva CRM for engagement management and workflow management

Veeva CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)

Software Failure Risk Guidance

?

for Veeva CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Veeva CRM

Veeva Systems Inc. News

Partnership

Veeva (VEEV) Expands with Astellas and Sarah Cannon in Global CRM and Oncology Trials

Veeva Systems has expanded its network through significant partnerships with Astellas and the Sarah Cannon Research Institute. Astellas will adopt Veeva Vault CRM globally, including a customized version for China, to enhance commercial operations. Additionally, Veeva launched its Clinical Platform at over 200 oncology research sites with Sarah Cannon, highlighting its role in accelerating cancer trials.

Product

Active Dossier Feature Brief

Veeva Systems introduces the Active Dossier feature within its RIM platform, enhancing document visibility and lifecycle management for regulatory submissions. This feature automates dossier generation, organizes documents across markets, and integrates with submission activities, offering a comprehensive view for regulatory stakeholders.

Product

Vault Submissions Publishing eLearning Feature Brief

Veeva Systems has launched the Veeva Submissions Publishing eLearning program, an on-demand training platform for users to learn about creating compliant publishing content. The program includes regular updates aligned with Veeva's product release cycle, offering microlearning courses and best practices to ensure compliance with health authority guidance.

Partnership

Veeva Systems Inc. (NYSE:VEEV) Given Average Recommendation of "Moderate Buy" by Analysts

SAP and Microsoft have partnered to integrate SAP Enterprise Threat Detection with Microsoft Sentinel. This collaboration enhances security monitoring and threat response across SAP and Microsoft environments, offering unified monitoring, simplified connectivity, and improved threat intelligence.

Veeva Systems Inc. Profile

Company Name

Veeva Systems Inc.

Company Website

https://www.veeva.com/

Year Founded

2007

HQ Location

4280 Hacienda Drive Pleasanton, CA 94588

Employees

1001-5000

Social

Financials

PRIVATE