Veeva CRM: Use-Cases, Insights and Reviews | 2025 Cuspera

4.07 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Multichannel CRM

App Partner

Veeva CRM Overview

Veeva Vault CRM, the leading life sciences CRM solution, enhances healthcare provider engagement and field team effectiveness. Tailored for the life sciences industry.

Use Cases

Customers recommend Engagement Management, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Veeva CRM.

Other use cases:

Event Management
Collaboration
Content Management
Social Media Analytics
Relationship Management
Coaching
Sales Review & Feedback

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Veeva CRM.

Other priorities:

Scale Best Practices
Enter New Markets Internationally Or Locally
Launch New Products
Establish Thought Leadership

See all business priorities See less business priorities

Veeva CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Veeva CRM works with different mediums / channels such as E-Mail. and Mobile.

Veeva CRM's features include Personalization, Recording, and Dashboard. and Veeva CRM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Veeva CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...With Veeva CRMs Event Management tool, users can create events, gain approvals, manage budgets and collaborate with vendors...." Peer review

Veeva CRM, EventsAIR, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Veeva CRM

Top Industries

Pharmaceuticals
Marketing and Advertising

Popular in

Small Business
Large Enterprise
Mid Market

Veeva CRM is popular in Pharmaceuticals, and Marketing And Advertising, and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on Veeva CRM Use Cases

Why is Veeva CRM the best choice for Engagement Management?

What benefits does Veeva CRM offer for Workflow Management?

What Are the key features of Veeva CRM for Sending & Publishing Communications?

What benefits does Veeva CRM offer for Event Management?

How does Veeva CRM address your Collaboration Challenges?

19+ more Business Use Cases

30 buyers and buying teams have used Cuspera to assess how well Veeva CRM solved their CRM needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
A biopharmaceutical company Pharmaceuticals	Pharmaceuticals	CASE STUDY A biopharmaceutical company The case study focuses on data considerations for a rare disease launch, highlighting improved patient experience and streamlined clinical operations with Veeva's comprehensive solutions. Read More
Vanderbilt Health, Wellness and Fitness	Health, Wellness and Fitness	CASE STUDY Vanderbilt Vanderbilt improved study start-up and execution by using Veeva's clinical solutions, streamlining processes and enhancing data management efficiency in clinical trials. Read More
Alcon Medical Devices	Medical Devices	CASE STUDY Alcon Alcon improved operational efficiency and reduced time-to-market by using Veeva Vault, benefiting from streamlined processes and enhanced feature utilization. Read More

Video

Supercharge Your CRM with Veeva OpenData

Peers used Veeva CRM for engagement management and workflow management

Veeva CRM Competitors

Veeva CRM
vs
EventsAIR

Veeva CRM Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.25/5 ★ Read Reviews (4)
Analytics	4.74/5 ★ Read Reviews (35)
Custom Reports	4.59/5 ★ Read Reviews (30)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.25/5 ★ Read Reviews (4)
Analytics	4.74/5 ★ Read Reviews (35)
Custom Reports	4.59/5 ★ Read Reviews (30)

Software Failure Risk Guidance

for Veeva CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Veeva CRM

Veeva Systems Inc. News

Veeva Delivers Vault CRM Suite with Vault CRM Campaign Manager

Veeva introduces the Vault CRM Suite featuring the Vault CRM Campaign Manager.

09/12/2024 - source

Veeva Announces AI In Vault CRM

Veeva Systems announced AI features CRM Bot and Voice Control in Vault CRM, enhancing productivity with GenAI-powered assistance, available in late 2025 at no extra cost.

05/12/2024 - source

Veeva Systems : Veeva Announces AI in Vault CRM

Veeva Systems announces AI integration in Vault CRM, enhancing their product offerings with advanced technology features.

19/11/2024 - source

Veeva Systems Inc. Feeds

Q3 Earnings Roundup: Veeva Systems (NYSE:VEEV) And The Rest Of The Vertical ...

Veeva Systems reported its Q3 earnings, highlighting financial performance and market position within its industry.

08/01/2025 - source

Returns On Capital At Veeva Systems (NYSE:VEEV) Paint A Concerning Picture - Yahoo Finance

Veeva Systems' returns on capital are concerning, indicating potential financial issues.

26/11/2024 - source

Veeva Systems (VEEV) Raised Fiscal 2025 Revenue Guidance Due to Improved Pipeline Visibility - Insider Monkey

Veeva Systems increased its fiscal 2025 revenue guidance due to better pipeline visibility.

26/11/2024 - source

Veeva Systems Inc. Profile

Company Name

Veeva Systems Inc.

Company Website

https://www.veeva.com/

Year Founded

2007

HQ Location

4280 Hacienda Drive Pleasanton, CA 94588

Employees

1001-5000

Social

Financials

PRIVATE