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Velaro Platforms: Reviews, Testimonials and Expert Opinions
(1277)Platforms | Velaro Live Chat Software
Top 31 Velaro Platforms Alternatives : 2025
Helpcrunch
HelpCrunch - Intelligent Customer Communication Platform ...
Helpcrunch is a customer communication platform enabling Lead Generation and Sales, Customer Engagement and Customer support. It can be used by businesses of all sizes across the industry, and is available on mobile Android and iOS. ...
Helpcrunch enables lead generation through its Live Chat and forms feature, that enables talking to leads in real time, and an Inbox for managing all incoming chats and emails from leads in one place. It supports Customer engagement by automating onboarding and engagement enabling conversion of customers with timely personalized messages through automated messages, email marketing and pop-ups.
Helpcrunch enables Customer support using Live Chat to guide customers on the website or inside the app in real-time. 24/7 self-service customer support is provided with the knowledge base software, enabling fewer support requests. Helpcrunch integrates with other software in the business.
Haptik
Virtual Assistant Platform enhancing customer experience and ROI
When comparing Velaro Platforms and Haptik, businesses can see distinct benefits tailored to different needs. Velaro excels in analytics and security, appealing to large enterprises particularly in tech and retail. Haptik focuses on AI-powered engagement, serving industries like financial services and insurance. Both offer 24/7 support, but the choice hinges on whether your focus is on robust data handling or dynamic customer interactions. ...
Gist
getgist.com - All-in-One Email Marketing Automation, Live ...
Gist offers all-in-one email marketing automation, live chat, and help desk software. It serves as a central source of truth throughout the entire customer journey, with a free start.
Comm100 Live Chat
Comm100 Live Chat Software: Enable Real-Time Omnichannel ...
Comm100 Live Chat is a free basic live support software that enables businesses or organizations to communicate with their website visitors in real-time. It helps to acquire customers and increase sales and revenue. ...
Comm100 Live Chat helps to connect with the customers in real-time and focuses on delivering the best possible experience for the customer. It engages more effectively with powerful tools like auto-translation, co-browsing, audio, and video chat to ensure optimal productivity, efficient resolutions, and happy customers.
Its features include consolidating customer conversations easily and seamlessly, easy file sharing through the chat window, connects to all core customer data systems to get a complete picture of the customer without asking, easily export report data using API and many more.
Tidio live chat
Tidio Live Chat | Free Livechat Solution
Tidio is a Live Chat boosted with bots to increase sales by skyrocketing customer engagement. It helps to increase sales and revenue and enhance customer relationships. Live chat allows business ...
Tidio Live Chat features include live chat integration with email accounts and messenger, quick responses prepared beforehand that are quickly sent to the visitor, view live typing of the visitor, email notifications, mobile apps, chat transfer to another operator to answer the visitor and more.
Acquire™
Acquire: Realtime Customer Support
Velaro Platforms and Acquire™ both provide robust live chat solutions, catering to distinct business needs. Velaro Platforms excel in engagement and social media management, targeting IT and retail sectors. Contrastingly, Acquire™ focuses on collaboration and sales management, serving legal and sports industries. Companies should choose based on their priority areas—for IT-centric communication, Velaro is ideal; for sales-driven operations, Acquire wins. ...
Tawk.to
Monitor and chat with the visitors on your website, mobile app or from..
Tawk.to is a live chat and messaging tool used by businesses to connect with customers via a mobile app or on website. Tawk.to makes it easy to deliver personalized and real time customer service. Tawk.to helps to monitor the website and be there when customers need attention. It helps to proactively initiate conversation with visitors and app users. ...
The primary features offered by the platform includes Canned Responses, Customizable Branding, Geo Targeting, Offline Form, Screen Sharing, Proactive Chat, Transfers/Routing, Third Party Integration and Website Visitor Tracking.
The free chat app offers different screens for visitor’s details, choosing chats and chatting. The users have the flexibility to customize widgets and modify chat colours, attention bubbles, and do personalized uploads.
Livechat
LiveChat | Live Chat Software and Help Desk Software
LiveChat is a simple online chat solution for businesses, allowing their customer service professionals to contact customers who are seeking information on the website directly. The platform enables businesses and their team to talk with clients and potential customers directly on their websites and in real-time. ...
The key features of Livechat include webchat window, analytics and reporting, simplistic usage and availability of detailed analytical reports. Other important features are customization features, customer engagement, multiple chatting and eCommerce tools, ticketing system, advanced integration facilities, and multiple applications. Along with core live chat functionality, it has a wide range of add-on modules, including some for sales and marketing automation, and integrations with third-party customer relationship management (CRM) platforms.
Businesses can install LiveChat on multiple websites and can connect with the larger audience. Customers can also be invited to the chatbox by sending the chat link to them via email and text messages. Each chat is automatically graded based on the analysis of the responses given by the customers. LiveChat is a customizable solution, allowing users to add different themes and colours to their chat windows. It offers customer support via chat, email and phone.
KeyReply
Best AI Chatbot Developers in Asia | KeyReply
KeyReply assists healthcare providers in delivering personalized care and automating workflows. Generative AI powers this virtual assistant to enhance efficiency at scale.
ProProfs Chat
proprofs.com: Live Chat Software for a Delightful Customer Experience
ProProfs offers free live chat software for websites and mobile apps. Small businesses and startups can deliver 24/7 support with the forever-free plan.
Userlike
Live chat software to help your business win and nurture customers across messaging channels.
Userlike is a live chat software for website and mobile support which helps the end customers when and where it matters. It offers various customization options that let companies match the look, feel and logic of the live chat box to the website's design. ...
Userlike offers features such as chat panel, custom design, team management and custom chat behaviour. Its built-in chat panel, custom design templates, team management functionalities, custom chat behaviour, feedback, chatbot and more. The solution offers unique data privacy options which customers can add to ensure information remains secure.
Userlike can be accessed from different mobile devices including tablets and smartphones. The built-in support bot asks initial questions to website visitors, collects questions and notifies the support team via Slack or email. The solution also provides reports and analytics that helps users keep track of key metrics and KPIs.
Crisp Customer Messaging Platform
Customer Messaging Platform For Startups & SMB's - Crisp
Crisp Customer Messaging Platform is particularly strong in helpdesk and engagement management, catering mainly to large enterprises in tech-heavy industries. It offers comprehensive support options, critical for large-scale operations. Velaro Platforms excels in engagement and workflow management, appealing to a wide range of business sizes and sectors with robust chat and customer feedback features. Both platforms provide strong 24/7 support, making them viable contenders in the live chat solution market. ...
Provide Support Live Chat
Live Chat Features | Features You Get with Provide Support
Provide-support-live-chat offers live messaging, visitor details, file transfer, canned messages, and transferable calls. Features include location, browser, and IP tracking.
Comm100
Omnichannel Customer Experience Platform | Live Chat ...
Comm100 is an enterprise omnichannel customer service software that enables businesses or organizations to communicate with their website visitors in real-time. It is designed to help businesses from all scales and industries improve customer satisfaction rates, and engage with their current and prospective customers in real time. It grows business and makes brands more reliable, and makes communication much more flexible. ...
It helps almost every sales team to track and identify potential buyers, and to address the concerns of the ones that are already on board. It stores communication records in a comprehensive database, and makes them accessible to all agents regardless of their location, communicate and assist each other, in order to deliver support, and seamlessly integrated with a variety of systems and applications, and priced reasonably to fit even the tightest budget and modest needs of businesses.
Key features include rule-based proactive chat, granular permission setting, team collaboration, surveys, chat histories, and more.
Olark
Live Chat Software for Sales and Customer Support
Olark is a live chat software for sales, marketing, and customer support on the website. It helps to chat in real-time, organize customer data, leverage customer data to optimize products and services. It helps to acquire customers and increase sales and revenue. ...
Olark features include customized chatbox that's visually consistent with the rest of the website, save time with automation by greeting customers automatically, sending custom messages based on visitor behavior, route chats to the right department, and more. It’s detailed live chat reports update in real-time, that helps to monitor chat volume, customer satisfaction, and agent activity to make smart staffing and prioritization decisions.
Pure Chat
100% Free Live Chat Software for Businesses
Pure Chat is a live chat software for businesses. It is the easiest and fastest way to add live chat to the website. It helps to acquire customers and increase sales and revenue. Pure Chat helps ...
Its features include unlimited chats, up to 3 operators for free, powerful operator dashboard, customizable widget, native iOS & Android apps and many more.
Intercom
Complete customer communications platform with bots, apps, product tours, and more
Intercom is a complete Customer Communications Platform providing Conversational Support, Conversational Engagement and Conversational Marketing for businesses ranging from small to Medium and Large Enterprises. The software can be used across industries such as E-commerce, Financial Services, Healthcare, Education and more. The software is optimized for desktop and mobile devices. ...
Intercom helps in building strong customer relationships with its range of communication features such as Chatbots, Support Bots, Shared Inbox, Product Tours and Campaign Builder tools. The Business Messenger module provides personalized customer conversations in real-time through Chatbots, customer self-serve support, delivers out-bound messages on the website, provides targeted messaging to specific segments, and interactive guided product tours.
The Management tools feature provides collaboration support to teams within the organization, with tools such as Shared Inbox that helps with quick attention to customer requests, automated processes for routing assignments, code-free chatbot builder that helps in tasks such as collecting information or answering queries. Intercom’s CDP feature provides for a common repository of customer and behavioral data, that helps with easy access to history, enabling personalized customer interactions.
Intercom integrates with the regular business applications and provides APIs where custom integration is required.
HappyFox Live Chat
Live chat software that brings your apps to ...
HappyFox Chat offers unlimited agents on all pricing plans for exceptional customer support. A free 14-day trial is available with no credit card required.
SnapEngage
Enterprise Chat Software for Sales and Support
SnapEngage is a chat software for businesses. It helps to capture more leads, drive conversions, reduce response times, and increase customer satisfaction with live chat. It helps to increase sales and revenue and enhance customer relationships. ...
It enables the sales team to engage, qualify, and convert more leads and empowers users with qualified leads to take the next step and convert. Its built-in bots help qualify leads and assist with common questions. It also helps to increase customer satisfaction and retain more customers.
SnapEngage platform features include easy setup and customization, secure data transfer, and agent performance analytics to achieve better response times.
eGain
Digital Customer Engagement Platform
eGain is a cloud customer engagement platform for a digital, omnichannel world to serve better and sell smarter. It delivers digital transformation for leading brands powered by virtual assistance, AI, knowledge, and analytics. It helps to improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. ...
It provides a digital customer engagement suite of applications for customer service, knowledge management, and analytics, that businesses use to serve and sell to their customers. The suite consists of following modules eGain CallTrack, eGain Chat, eGain Virtual Assistant, eGain ClickToCall, eGain Cobrowse, eGain Mail, eGain Notify, eGain Offers, and eGain Social. It ensures 360-degree customer feedback and reliable information that can improve customer interaction.
REVE Chat
Live Chat Features | REVE Chat
REVE Chat offers live chat, video chat, co-browsing, and messaging apps to engage website visitors. Various features enhance customer interaction and support.
LiveHelpNow
LiveHelpNow -Fully integrated customer service suite....
LiveHelpNow and Velaro Platforms both offer live chat solutions tailored for different business needs. LiveHelpNow is adept at helpdesk management, focusing on improving customer acquisition and relationships. It appeals to large enterprises in tech and healthcare. The platform provides comprehensive vendor support, especially via phone. Velaro Platforms shine in engagement management and customer feedback, aiding sales growth. It's well-suited for IT and retail, offering strong chat support. Each platform targets distinct operational needs, ensuring businesses find a solution aligned with their strategic goals. ...
Zoho SalesIQ
Hassle-free live chat for customer support & business growth
Zoho SalesIQ is a live chat customer support software for website and visitor tracking. It helps to increase sales and revenue and improve ROI. SalesIQ is a hassle-free live chat for customer ...
Some of the features of SalesIQ include monitoring visitors' interaction with the website in real-time, assigning follow-up tasks on Zoho CRM without leaving the live chat window, creating powerful lead scores, automating prospect engagement via email campaigns, and many more.
Freshdesk Messaging
Messaging platform that makes chat easy for today's digital customers
Freshdesk Messaging excels in engagement management and customer communication, making it ideal for enterprises across diverse sectors seeking robust integration. Velaro Platforms focuses on workflow and social media analytics, appealing to IT and retail sectors aiming at performance management. Freshdesk offers extensive support options, while Velaro provides strong chat support. Both solutions assist in enhancing customer relationships, yet each targets different operational needs and industry users. ...
Richpanel
Live Chat Software & Helpdesk For Ecommerce Stores
Richpanel is a Customer Data Platform that helps businesses to understand and extract value from their data. It helps agents efficiently resolve customer issues without switching tabs. Richpanel ...
Richpanel tools include Self-Service Portal, Ecommerce Help Desk, and Live chat and Messaging. Richpanel self-service starts resolving customer issues instantly and delivers up to 50% self-service rate. It unifies all customer channels and ecommerce data in one single dashboard. Richpanel pulls data from ecommerce stores to display customer’s orders, browsing activity and previous conversations right next to each conversation.
Unblu
Messenger, Live Chat, Video and Co-Browsing - Unblu
Unblu offers a comprehensive suite of conversational engagement products for the financial industry. Relationships are reinvented through their innovative solutions.
Chatlio
Live chat for Slack - Chatlio
Chatlio allows visitors to be chatted with directly from Slack. Real-time interaction and seamless integration with Slack are provided.
Genesys Live Chat
Engage and convert prospects with web messaging
The comparison between Velaro Platforms and Genesys Live Chat highlights key differences in their primary focus and features. Velaro emphasizes workflow and social media management while excelling in data integration and custom reporting. Genesys focuses on AI-powered engagement and knowledge management with a strong emphasis on customer acquisition and relationship enhancement. Businesses can select Velaro for robust analytics and support, or Genesys for AI integration and communication management, depending on their specific operational needs. ...
InteliWISE Live Chat
Live Chat ? powered by AI for enterprise use, also ... - Inteliwise
Inteliwise-live-chat offers AI-powered, omnichannel web chat for enterprises, now available on-premise. It integrates with CRM and chatbots for fully customizable customer engagement.
Liveperson LiveEngage
LivePerson: The World's #1 AI-Powered Messaging Platform for ...
Liveperson LiveEngage is an AI-powered messaging platform used by businesses to sell products and answer questions in the messaging channels. It helps to increase sales and revenue and enhance customer relationships. ...
It is integrated with the world’s most popular channels including web and in-app messaging, SMS, Email, Facebook Messenger, WhatsApp, Apple Business Chat, WeChat, Line and more.
LiveEngage, a conversation management platform, offers a single place to manage inbound and outbound messages from every channel using chatbots for better consumer experiences. It connects to CRM and other back-end systems to easily manage marketing, sales, and customer care KPIs for proactive campaigns while getting a complete view of the entire consumer journey.
Rocket.Chat
Team collaboration software providing omnichannel communication through audio/video conferencing, real-time chat and other tools
Rocket.Chat and Velaro Platforms both provide strong options in the Live Chat field, with each serving different priorities and sectors. Rocket.Chat excels in internal collaboration and communication for enterprises, while Velaro stands out with its emphasis on engagement and customer management. Selecting between the two depends on whether a business prioritizes internal communication effectiveness or external customer interaction and engagement, aligning with their industry and market dynamics. ...
