Velocify Dial-IQ Overview

Velocify Dial-IQ empowers sales teams with a cloud-based dialer integrated into Velocify LeadManager, enhancing call efficiency and productivity. Features include inbound/outbound blending, power dialing, international dialing, and live coaching.

Use Cases

Customers recommend Call Recording, Engaging And Following Up, Social Media Analytics, as the business use cases that they have been most satisfied with while using Velocify Dial-IQ.

Other use cases:

  • Lead Routing
  • Sales Document Management
  • Helpdesk Management
  • Contact List Management
  • Drip Marketing
  • Lead Management
  • Distribution Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Velocify Dial-IQ.

Velocify Dial-IQ Use-Cases and Business Priorities: Customer Satisfaction Data

Velocify Dial-IQ works with different mediums / channels such as Phone Calls.

Velocify Dial-IQ's features include Recording. and Velocify Dial-IQ support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Velocify Dial-IQ analytics capabilities include Custom Reports, and Analytics.

Reviews

"The responsible thing to do is take the good fortune that you had and reinvest for that next cycle to make sure that you’re positioned to compete, and data is a huge piece of that." - A.J. Franchi

Velocify Dial-IQ, belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Velocify Dial-IQ

Top Industries

  • Banking
  • Financial Services
  • Management Consulting

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Velocify Dial-IQ is popular in Banking, Financial Services, and Management Consulting and is widely used by Mid Market, Enterprise, and Large Enterprise.

Comprehensive Insights on Velocify Dial-IQ Use Cases

How does Velocify Dial-IQ address your Call Recording Challenges?

What solutions does Velocify Dial-IQ provide for Engaging And Following Up?

What Are the key features of Velocify Dial-IQ for Lead Routing?

How does Velocify Dial-IQ address your Sales Document Management Challenges?

13+ more Business Use Cases

42 buyers and buying teams have used Cuspera to assess how well Velocify Dial-IQ solved their Sales Engagement needs. Cuspera uses 139 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Velocify Dial-IQ testimonial

A.J. Franchi

Chief Information Officer

Gold Star Mortgage Financial Group

The responsible thing to do is take the good fortune that you had and reinvest for that next cycle to make sure that you’re positioned to compete, and data is a huge piece of that. Testimonial By A.J. Franchi
Velocify Dial-IQ testimonial

Jeffrey McCabe

Senior Vice President, Head of Home Lending Group,

TD Bank

The impacts on our business from Velocify are multifaceted. Now, we can get to our customers in almost real time. Before, through our old platform, it was 24-48 hours before we could get a lead through. We're seeing a 10 to 15 percent improvement in lead conversion because we're getting to them fas...ter.

Testimonial By Jeffrey McCabe
Velocify Dial-IQ testimonial

Shawn Stone

CRO

Mr. Cooper

The most cost-effective change we've implemented at Mr. Cooper is reimagining and redesigning our loan fulfillment process. We've focused on automating decisions with data that's resulted in tremendous opportunity for our customers, lower churn times, better customer satisfaction scores and lower c...ost to originate.

Testimonial By Shawn Stone
CUSTOMERS TESTIMONIALS
Velocify Dial-IQ testimonial

A.J. Franchi

Chief Information Officer

Gold Star Mortgage Financial Group

The responsible thing to do is take the good fortune that you had and reinvest for that next cycle to make sure that you’re positioned to compete, and data is a huge piece of that. Testimonial By A.J. Franchi
Velocify Dial-IQ testimonial

Jeffrey McCabe

Senior Vice President, Head of Home Lending Group,

TD Bank

The impacts on our business from Velocify are multifaceted. Now, we can get to our customers in almost real time. Before, through our old platform, it was 24-48 hours before we could get a lead through. We're seeing a 10 to 15 percent improvement in lead conversion because we're getting to them fas...ter.

Testimonial By Jeffrey McCabe
Velocify Dial-IQ testimonial

Shawn Stone

CRO

Mr. Cooper

The most cost-effective change we've implemented at Mr. Cooper is reimagining and redesigning our loan fulfillment process. We've focused on automating decisions with data that's resulted in tremendous opportunity for our customers, lower churn times, better customer satisfaction scores and lower c...ost to originate.

Testimonial By Shawn Stone

Case Studies

COMPANY INDUSTRY CASE STUDIES
Velocify Dial-IQ case study
Banking
Banking
Case Study Virginia Credit Union

Virginia Credit Union speeds contact times, increases conversions and drives LO success with Velocify

Read More
Velocify Dial-IQ case study
NA
CASE STUDY MSP

Integrated servicing technology and customer self-service tools can help you help your customers during natural disasters, health crises and more.

Read More
Velocify Dial-IQ case study
Banking
Banking
Case Study Virginia Credit Union

Virginia Credit Union speeds contact times, increases conversions and drives LO success with Velocify

Read More
lightning

Peers used Velocify Dial-IQ for call recording and engaging and following up

Velocify Dial-IQ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.99/5

Read Reviews (9)
Analytics

3.81/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.99/5

Read Reviews (9)
Analytics

3.81/5

Read Reviews (7)

Software Failure Risk Guidance

?

for Velocify Dial-IQ

Top Failure Risks for Velocify Dial-IQ

ICE Mortgage Technology, Inc News

Cloudvirga completes an enhanced integration with ICE Mortgage Technology

Cloudvirga has completed an enhanced integration with ICE Mortgage Technology's Encompass Partner Connect, a modern API framework for mortgage technology, to improve its Horizon Retail POS platform.

04/03/2025 - source

Cloudvirga completes enhanced Horizon Retail POS integration with ICE Mortgage Technology

Cloudvirga announced an enhanced integration of its Horizon Retail POS with ICE Mortgage Technology's Encompass Partner Connect, improving loan export performance for lenders.

03/03/2025 - source

Cloudvirga completes enhanced integration with ICE Mortgage Technology : National News

Cloudvirga has completed an enhanced integration with ICE Mortgage Technology using the Horizon Retail POS integration and Encompass Partner Connect API framework, aiming to improve development, performance, and security in mortgage technology.

03/03/2025 - source

ICE Mortgage Technology, Inc Profile

Company Name

ICE Mortgage Technology, Inc

HQ Location

Pleasanton, California

Employees

501-1000

Social

Financials

PRIVATE