Verbate Overview

Here’s the scoop on Verbate! We've gathered over 130 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Verbate, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Verbate is right for your needs? Our Cuspera AI engine can evaluate how Verbate fits your specific business needs, industry, and context. Get your personalized assessment report today.

Verbate supports business activities such as:

  • Collecting Feedback
  • Public Relations
  • Event Management
  • Engaging And Following Up
  • Content Management

Verbate can help you with many business goals, such as Enter New Markets Internationally Or Locally, Improve Brand Engagement, and Acquire Customers. It can help manage these activities if you use Video and Text SMS for these needs. As a solution, Verbate's capabilities include Embedded Survey Forms, and Personalization.

Verbate Design Vertical is its biggest customer base.

Reviews

"So far has been a very pleasant experience - product is straight forward and easy to use, the Verbate team are professional and very helpful. " - David Thomas

Verbate Reviews

19 buyers and buying teams have used Cuspera to assess how well Verbate solved their Customer Feedback Management needs. Cuspera uses 130 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Business Priorities

Enter New Markets Internationally Or Locally and Improve Brand Engagement are the most popular business priorities peers achieved using Verbate.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Collecting Feedback , Public Relations , Event Management , as the business use cases that they have been most satisfied while using Verbate.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collecting Feedback with Video and Text SMS

4.55/5 ★

Read Reviews (5)

"...After an extensive worldwide search for a product that can capture customer feedback on video, I got really exited when one of my associates spoke about Verbate...."
Public Relations

4.16/5 ★

Read Reviews (4)

"...Qualitative Researcher - PRS...." Verbate - Verbate International
Event Management with Text SMS and Video

4.34/5 ★

Read Reviews (3)

"...Its SMS delivery makes its so simple for our clients audience to generate 100s of quality video assets in a short amount of time that can help market events, provide survey feedback and also create video assets for use in larger projects such as highlight videos...."
PEER EXPERIENCES
Collecting Feedback with Video and Text SMS

4.55/5 ★

Read Reviews (5)

"...After an extensive worldwide search for a product that can capture customer feedback on video, I got really exited when one of my associates spoke about Verbate...." Peer review by Rumi S., Managing Director
Public Relations

4.16/5 ★

Read Reviews (4)

"...Qualitative Researcher - PRS...." Verbate - Verbate International
Event Management with Text SMS and Video

4.34/5 ★

Read Reviews (3)

"...Its SMS delivery makes its so simple for our clients audience to generate 100s of quality video assets in a short amount of time that can help market events, provide survey feedback and also create video assets for use in larger projects such as highlight videos...." Peer review by Luke H., Director

7+ more Business Use Cases

Our AI advisor, Wyz, harnessed 130 insights from peers and experts to help you assess how these Verbate use cases fit your Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Verbate testimonial

David Thomas

Director

TNS

So far has been a very pleasant experience - product is straight forward and easy to use, the Verbate team are professional and very helpful. Testimonial By David Thomas
Verbate testimonial

Fleur Sligo

Head of Qualitative Research

FUTURESCAPE GLOBAL

Excellent user-friendly software with great support team. Futurescape took a punt with Verbate on a large project and it really paid off. We got some interesting and insightful footage that brought colour and fun to the final debrief. This worked especially well as the topic was sensitive and yet, ...participants in the research could film from the comfort and privacy of their own home. We'll definitely use again when the opportunity comes up.

Testimonial By Fleur Sligo
Verbate testimonial

Amaeze Madukah

Qualitative Researcher

PRS

A great tool for valuable consumer insight A great experience working with the Verbate team - It was great to immerse ourselves into the consumer's world without intruding on their personal space. Testimonial By Amaeze Madukah
CUSTOMERS TESTIMONIALS
Verbate testimonial

David Thomas

Director

TNS

So far has been a very pleasant experience - product is straight forward and easy to use, the Verbate team are professional and very helpful. Testimonial By David Thomas
Verbate testimonial

Fleur Sligo

Head of Qualitative Research

FUTURESCAPE GLOBAL

Excellent user-friendly software with great support team. Futurescape took a punt with Verbate on a large project and it really paid off. We got some interesting and insightful footage that brought colour and fun to the final debrief. This worked especially well as the topic was sensitive and yet, ...participants in the research could film from the comfort and privacy of their own home. We'll definitely use again when the opportunity comes up.

Testimonial By Fleur Sligo
Verbate testimonial

Amaeze Madukah

Qualitative Researcher

PRS

A great tool for valuable consumer insight A great experience working with the Verbate team - It was great to immerse ourselves into the consumer's world without intruding on their personal space. Testimonial By Amaeze Madukah

Case Studies

COMPANY CASE STUDIES
Verbate case study
CASE STUDY Fancied

Fancied saved 76% on video production costs, achieved an 85% email open rate, and gained 121% more brand exposure using Vimily's smartphone app at a Sydney event.

Read More
Verbate case study
CASE STUDY Fancied

Fancied saved 76% on video production costs, achieved an 85% email open rate, and gained 121% more brand exposure using Vimily's smartphone app at a Sydney event.

Read More

Based on peer insights

Cuspera recommends Verbate for

Use Cases Collecting Feedback , Public Relations , Event Management
Medium Video, Text SMS
Features Embedded Survey Forms, Personalization
Business Priorities Enter New Markets Internationally Or Locally, Improve Brand Engagement, Acquire Customers
Industries Design

Popular Business Setting

for Verbate

Top Industries

  • Design

Popular in

  • Small Business
lightning

Peers used Verbate to Enter new markets internationally or locally and Improve brand engagement

Peer and Expert Opinion on Features

for Verbate

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.90/5 ★

Read Reviews (22)
Personalization

4.51/5 ★

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.90/5 ★

Read Reviews (22)
Personalization

4.51/5 ★

Read Reviews (8)

IT and Other Capabilities

for Verbate

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.62/5 ★

Read Reviews (9)
Data Export

4.57/5 ★

Read Reviews (8)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.62/5 ★

Read Reviews (9)
Data Export

4.57/5 ★

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.42/5 ★

Read Reviews (11)
Email Support

3.88/5 ★

Read Reviews (2)
Chat Support

3.88/5 ★

Read Reviews (2)
Phone Support

3.88/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.42/5 ★

Read Reviews (11)
Email Support

3.88/5 ★

Read Reviews (2)
Chat Support

3.88/5 ★

Read Reviews (2)
Phone Support

3.88/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.64/5 ★

Read Reviews (20)
Custom Reports

4.46/5 ★

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.64/5 ★

Read Reviews (20)
Custom Reports

4.46/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for Verbate

Top Failure Risks for Verbate

Vendor Profile Details

Company Name

Vimily

Company Website

http://www.vimily.com

HQ Location

Employees

1-10

Social

Financials

PRIVATE