Verint Digital Feedback Overview
Verint-digital-feedback manages customer feedback from web and mobile channels. It captures digital experience signals to give customers a CX voice.
Use Cases
Customers recommend Collecting Feedback, Digital Marketing, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Verint Digital Feedback.
Business Priorities
Improve Product Experience and Improve Customer Satisfaction are the most popular business priorities that customers and associates have achieved using Verint Digital Feedback.
Verint Digital Feedback Use-Cases and Business Priorities: Customer Satisfaction Data
Verint Digital Feedback works with different mediums / channels such as Website.
Verint Digital Feedback's features include Embedded Survey Forms, and Survey Themes Library. and Verint Digital Feedback support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Verint Digital Feedback analytics capabilities include Analytics, and Custom Reports.
Verint Digital Feedback, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Verint Digital Feedback
Top Industries
- Design
- Hospitality
- Insurance
Popular in
- Large Enterprise
- Small Business
- Mid Market
Verint Digital Feedback is popular in Design, Hospitality, and Insurance and is widely used by Large Enterprise, Small Business, and Mid Market.
Comprehensive Insights on Verint Digital Feedback Use Cases
How does Verint Digital Feedback facilitate Collecting Feedback?
2+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Verint Digital Feedback solved their Customer Feedback Management needs. Cuspera uses 152 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Case Studies
CASE STUDY First National Bank
CASE STUDY Serco
CASE STUDY Claro Brazil
CASE STUDY Trainline
CASE STUDY Neo BPO Hypeone
CASE STUDY NOS
Verint Digital Feedback Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (16) |
Custom Reports | Read Reviews (30) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (16) |
Custom Reports | Read Reviews (30) |
Software Failure Risk Guidance
?for Verint Digital Feedback
Top Failure Risks for Verint Digital Feedback
Verint Systems, Inc News
Call-center software maker Verint seeks buyers in AI dealmaking test
Verint, a leading provider of call-center and customer experience automation software, is exploring a potential sale amid heightened interest in AI-driven enterprise technology. The company has engaged financial advisors to assess strategic options, including a possible acquisition. This move reflects increased M&A activity in the AI software sector as businesses seek advanced automation and analytics capabilities for customer engagement.
BT Group Elevates Customer Experience and Grows Revenue in Sales Contact Centers With Verint Bots - Business Wire
BT Group expanded its deployment of Verints AI-powered botsincluding the Coaching Bot, Wrap Up Bot, and CX/EX Scoring Botfrom 450 to 4,500 sales contact center agents. These Verint solutions improved upsell and cross-sell rates, accelerated agent onboarding, and reduced customer churn, enhancing both customer and employee experience across BT Groups U.K. operations.
Verint Wins Six TrustRadius 'Top Rated' Awards Based on Customer Reviews - Yahoo Finance
Verint earned six TrustRadius 2025 'Top Rated' awards, recognized for its Open Platform and AI-powered bots in categories including contact center software, conversation intelligence, transcription, voice recognition, call center workforce optimization, and workforce management. Customer reviews highlighted measurable business outcomes such as increased agent capacity, supervisor efficiency, and revenue per interaction, underscoring Verint's leadership in CX automation.
Verint to Announce First Quarter Financial Results on Wednesday, June 4, 2025
Verint will announce its first quarter financial results on Wednesday, June 4, 2025.
Verint Systems, Inc Profile
Company Name
Verint Systems, Inc
Company Website
https://www.verint.com/HQ Location
175 Broadhollow Rd., Suite 100 Melville, NY 11747 USA
Employees
1001-5000
Social
Financials
IPO