Viavoo Overview

Viavoo enables brands to unlock valuable insights across customer feedback from conversations and social media. Unified analytics are provided to enhance understanding of the voice of the customer.

Use Cases

Customers recommend Customer Feedback Management, Public Relations, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Viavoo.

Other use cases:

  • Call Transcription
  • Campaign Management
  • Engagement Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Viavoo.

Viavoo Use-Cases and Business Priorities: Customer Satisfaction Data

Viavoo works with different mediums / channels such as Phone Calls,

Viavoo's features include Templates.

Viavoo, belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Viavoo Use Cases

How can Viavoo enhance your Customer Feedback Management process?

3+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Viavoo solved their Conversion Rate Optimization needs. Cuspera uses 103 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

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Peers used Viavoo for customer feedback management and public relations

Viavoo Features

  • Low
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FEATURE RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (5)
Custom Reports

4.33/5 ★

Read Reviews (26)
Analytics

3.96/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (5)
Custom Reports

4.33/5 ★

Read Reviews (26)
Analytics

3.96/5 ★

Read Reviews (24)

Software Failure Risk Guidance

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for Viavoo

Top Failure Risks for Viavoo

Viavoo Profile

Company Name

Viavoo

Company Website

https://viavoo.com/

HQ Location

77 rue de Paris Boulogne-Billancourt, FR

Employees

11-50

Social

Financials

SERIES A