Vibes Platform Overview

Vibes' mobile-first platform is designed to foster personal and revenue-generating engagement between consumers and leading brands. It focuses on mobile marketing, leveraging SMS and Mobile Wallet marketing to drive foot traffic and enhance customer interaction. A notable aspect of Vibes is its direct carrier connections, ensuring reliable and efficient communication. By treating mobile databases as valuable assets, Vibes enables brands to create tailored and impactful mobile programs. This platform is trusted by global brands for its ability to deliver measurable business outcomes, making it a key player in the mobile marketing landscape.

Use Cases

Customers recommend Engagement Management, Loyalty Management, Campaign Management, as the business use cases that they have been most satisfied with while using Vibes Platform.

Other use cases:

  • Lifetime Value Management
  • Communication Management
  • Personalized Marketing
  • Competitive Intelligence
  • Segmentation And Targeting
  • Discount Management
  • Promotion Management
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Business Priorities

Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Vibes Platform.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Build Brand Awareness
  • Launch New Products
  • Increase Average Basket Value
  • Improve Consistency
  • Improve Internal Communications
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Vibes Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Vibes Platform works with different mediums / channels such as Mobile. Promotions. and Text SMS.

Vibes Platform's features include Personalization, Alerts: Popups & Notifications, Gamification, etc. and Vibes Platform support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Vibes Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Mobile marketing solution that helps businesses to manage mobile marketing and customer engagement through third-party integrations...." Peer review from Vibes

Peer review evidence (same sources as the product rating summary)

"...Mobile Engagement Reports...." Analytics & Insights Vibes
"...Transform your loyalty program into a dynamic, digital engagement engine for your most valuable customers...." Experience Management Vibes
"...Ensure flawless execution of complex mobile campaigns, program automation, and system integrations...." Services Vibes

Vibes Platform, Marsello, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Vibes platform offers intelligent mobile engagement for enterprise brands. It provides real-time, comprehensive mobile marketing in a single location.

Popular Business Setting

for Vibes Platform

Top Industries

  • Media Production
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Vibes Platform is popular in Media Production, Marketing And Advertising, and Consumer Services and is widely used by Mid Market, Enterprise, and Small Business.

Vibes Platform Customer wins, Customer success stories, Case studies

What benefits does Vibes Platform offer for Engagement Management?

How can Vibes Platform enhance your Loyalty Management process?

What Are the key features of Vibes Platform for Campaign Management?

What makes Vibes Platform ideal for Lifetime Value Management?

What solutions does Vibes Platform provide for Communication Management?

43 buyers and buying teams have used Cuspera to assess how well Vibes Platform solved their Mobile Marketing needs. Cuspera uses 402 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

 

Customer Reflections feat. John Johnson, VP of Vibes Customer Success

Vibes highlights the success of its mobile wallet loyalty programs, showcasing significant adoption by a large retailer and a restaurant chain. These programs drive customer engagement and sales, wit...h a retailer achieving 220K card downloads and 84K transactions in six months. Mobile wallet notifications enhance consumer loyalty and increase in-store visits, emphasizing the importance of mobile solutions for market differentiation.

Read on →
 

FNBO (First National Bank of Omaha) - Banking - Large

Omaha, USA

FNBO used Vibes to expand into mobile marketing and SMS customer messaging. Over 90% of credit card applicants now verify their identity via SMS, making the process fast and easy. FNBO also sends tex...t alerts and service announcements through Vibes, seeing strong results. The partnership with Vibes has been seamless, allowing FNBO to add more customer touchpoints. FNBO plans to grow SMS, MMS, and RCS channels further.

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SNDL - Retail - Large

Calgary, Canada

SNDL used the Vibes mobile engagement platform to boost loyalty program engagement. They wanted to drive more customers into stores and make loyalty rewards easier to use. Vibes helped SNDL launch SM...S messaging and a mobile wallet loyalty card. Customers now scan their card at checkout for a faster experience. SNDL saw over a 50% save rate on digital wallet offers. The team found Vibes easy to use and helpful for campaign setup and analytics.

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A large multi-unit restaurant franchise operator - Restaurants - Large

USA

Vibes helped a large multi-unit restaurant franchise operator launch a pilot SMS and mobile wallet program across 360 locations. The operator used in-store signage to drive opt-ins, with no paid medi...a. The program generated 35,315 coupon redemptions and $587,739 in revenue, outperforming projections by nearly 4x. Subscriber retention reached 91%, and engagement rates stayed above benchmarks. The operator could send localized offers quickly, boosting traffic and sales without extra burden on store teams.

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Mattress Firm - Retail - Large

Houston, USA

Mattress Firm used Vibes to launch their first SMS and RCS mobile marketing program. They wanted to grow their audience and keep customers coming back. Vibes helped Mattress Firm send messages at the... best times using AI-powered tools. SMS subscribers showed higher purchase rates and frequency than non-SMS customers. Mattress Firm now sees mobile messaging as a key way to drive business growth.

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Ashley Stewart - Apparel & Fashion - Medium

Secaucus, USA

Vibes helped Ashley Stewart upgrade their mobile marketing with SMS, MMS, and RCS integrations. The Vibes platform enabled Ashley Stewart to segment and personalize offers, improving customer engagem...ent. With real-time integrations, they captured more SMS and email subscribers using QR codes and sign-up channels. Campaigns became more dynamic, targeting specific segments like military members and teachers. Ashley Stewart saw a 180% improvement in customer engagement, leading to higher revenue and repeat purchases.

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lightning

Peers used Vibes Platform for engagement management and loyalty management

Vibes Platform Competitors

Vibes Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.86/5 ★

Read Reviews (2)
Analytics

4.72/5 ★

Read Reviews (27)
Custom Reports

4.66/5 ★

Read Reviews (35)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.86/5 ★

Read Reviews (2)
Analytics

4.72/5 ★

Read Reviews (27)
Custom Reports

4.66/5 ★

Read Reviews (35)

Vibes Platform Integrations

Vibes Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.18/5 ★

Read Reviews (11)
Data Import

4.04/5 ★

Read Reviews (9)

Amperity Customer Data Management

4.42 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

MobileFuse

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Strategy One (formerly Microstrategy)

4.2 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Alteryx

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

BigCommerce

4.46 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Vibes Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Vibes Platform

Vibes News

Product

How Vibes' Integration with Oracle CrowdTwist Drives Mobile Loyalty

Vibes has integrated with Oracle CrowdTwist to enhance mobile loyalty experiences. This integration enables brands to deliver mobile wallet loyalty cards across digital channels, offering real-time updates on loyalty points and membership status. The scalable and automated system supports multiple languages, benefiting global brands like LEGO by providing a seamless loyalty experience.

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Product

Vibes introduces self-serve RCS messaging, giving businesses end-to-end RCS functionality with just a credit card

Vibes has launched RCS Studio Self-Serve, the first self-serve RCS messaging platform allowing businesses to sign up, pay, and send messages quickly. It offers a no-code environment for creating rich customer experiences and is designed for marketing managers and small business owners. The platform enhances customer engagement and revenue, offering a streamlined process without developer or carrier negotiations.

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Product

The Wave Has Already Hit: How Vibes Beverages' Electric Shores Is Ahead ...

Electric Shores by Vibes Beverages has launched a GoBHB-powered energy drink that combines ketone energy, nootropic support, and hydration replenishment. This functional beverage aims to provide sustained energy and cognitive function without the typical crash associated with traditional energy drinks. The product is available now, targeting consumers seeking a healthier energy drink option.

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Product

Vibes Beverages enters functional tonic category with three-SKU ...

Vibes Beverages LLC has launched its first lineup of functional tonics, introducing three SKUsElectric Shores, Hot Tropic, and Glow Getterunder its Functional Social Tonic system. These tonics, featuring active ingredients like ketones, kava, and hops extract, aim to create unique consumer occasions. Available in select states, they are designed for retail, direct-to-consumer, and on-premise channels.

Read more →

Vibes Profile

Company Name

Vibes

Company Website

https://www.vibes.com/

HQ Location

300 W. Adams St.,, 7th Floor, Chicago, IL 60606, US

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES B