Vidgrid Overview

VidGrid makes recording, editing, and sharing business videos simple. The platform offers easy-to-use features for video creation and distribution.

Use Cases

Customers recommend Engagement Management, Content Management, Onboarding, as the business use cases that they have been most satisfied with while using Vidgrid.

Other use cases:

  • Helpdesk Management
  • Collaboration
  • Call Recording
  • Knowledge Management
  • Lifetime Value Management
  • Contacts History
  • Measuring Customer Satisfaction
See all use cases See less use cases

Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Vidgrid.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Efficiency
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Vidgrid Use-Cases and Business Priorities: Customer Satisfaction Data

Vidgrid works with different mediums / channels such as Video, Phone Calls, and Games,

Vidgrid's features include Recording, Ticketing, Personalization, etc.

Reviews

"It was really easy for us to implement the API. I sent it to the developer of the customer web portal and within an hour he was able to get it embedded, mock it up, and show me the screen the customers would use ." - Heather Beck

Vidgrid, MEDIASHAREiQ Video Management Platform, Knovio VIDEO FOR LEARNING, InVideo, Qumu, etc., all belong to a category of solutions that help Video Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Vidgrid

Top Industries

  • Computer Software
  • Education
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Vidgrid is popular in Computer Software, Education, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Vidgrid Use Cases

How can Vidgrid optimize your Engagement Management Workflow?

How can Vidgrid enhance your Content Management process?

How does Vidgrid facilitate Onboarding?

What makes Vidgrid ideal for Helpdesk Management?

Why is Vidgrid the best choice for Collaboration?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Vidgrid solved their Video Platform needs. Cuspera uses 1352 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Video Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Vidgrid testimonial

Heather Beck

Vp Of Global Support

Helpsystems

It was really easy for us to implement the API. I sent it to the developer of the customer web portal and within an hour he was able to get it embedded, mock it up, and show me the screen the customers would use . Testimonial By Heather Beck
Vidgrid testimonial

Anita Mccoy

Lead Instructional Technologist

Guilford Technical Community College

The platform is so easy to use that I can produce a new training video in under 5 minutes. I’ve saved more than half my day since switching to VidGrid. Testimonial By Anita Mccoy
Vidgrid testimonial

Clark Peterson

Program Manager

Virtual College Of Texas

When we looked at VidGrid and saw all of the features included for the price, choosing it just made sense. Testimonial By Clark Peterson
CUSTOMERS TESTIMONIALS
Vidgrid testimonial

Heather Beck

Vp Of Global Support

Helpsystems

It was really easy for us to implement the API. I sent it to the developer of the customer web portal and within an hour he was able to get it embedded, mock it up, and show me the screen the customers would use . Testimonial By Heather Beck
Vidgrid testimonial

Anita Mccoy

Lead Instructional Technologist

Guilford Technical Community College

The platform is so easy to use that I can produce a new training video in under 5 minutes. I’ve saved more than half my day since switching to VidGrid. Testimonial By Anita Mccoy
Vidgrid testimonial

Clark Peterson

Program Manager

Virtual College Of Texas

When we looked at VidGrid and saw all of the features included for the price, choosing it just made sense. Testimonial By Clark Peterson

Case Studies

COMPANY INDUSTRY CASE STUDIES
Vidgrid case study
Computer Software
Computer Software
Case Study Informatica

Informatica reduced time to ticket resolution and increased customer satisfaction ratings.

Read More
Vidgrid case study
Information Technology and Services
Information Technology and Services
Case Study Trident Contract Management

How Trident manages Salesforce implementations for their customers.

Read More
Vidgrid case study
Education
Education
Case Study University Of Nebraska Kearney

How University of Nebraska leverages video inside and outside of the classroom to make learning interactive.

Read More

Video

VidGrid Tutorial Video

Video Thumbnail

Frequently Asked Questions(FAQ)

for Vidgrid

What is Vidgrid?

Vidgrid is an Enterprise Video Platform that specializes in recording, hosting, in-video questions, interactive captions, integrations, and custom video API. It transforms video into a two-way conversation by empowering anyone to capture knowledge, converse with the audience and control the flow of information, enabling users to record or host in-video questions, interactive captions, integrations and customize video APIs.

It creates a video organization for the workplace by transforming it into an interactive video organization by promoting learning, and employee training. It also provides interactive video for better customer service, shortens sales cycles, qualifies more leads, and closes deals faster.

Some of its features include training employees, improving customer experience, LMS integration, easily capturing video lessons, crowdsource training content, customer feedback with video helping to resolve any issues faster, and personalizing the outreach.

What is Vidgrid used for?

Vidgrid is a Video Platform Software mainly used by its customers to Scale Best Practices and Acquire Customers by Engagement Management, Content Management and Onboarding .

What are the top features of Vidgrid?

Recording, Ticketing and Personalization are some of the top features of Vidgrid.

Who uses Vidgrid?

Vidgrid is used by Computer Software, Education and Information Technology And Services among other industries.

What are Vidgrid alternatives?

Where is Vidgrid located?

Vidgrid is headquartered at 413 Wacouta St, St Paul, Minnesota 55101, US.
lightning

Peers used Vidgrid for engagement management and content management

Vidgrid Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.33/5 ★

Read Reviews (52)
Analytics

3.98/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.33/5 ★

Read Reviews (52)
Analytics

3.98/5 ★

Read Reviews (16)

Software Failure Risk Guidance

?

for Vidgrid

Overall Risk Meter

Low Medium High

Top Failure Risks for Vidgrid

Vidgrid Profile

Company Name

Vidgrid

Company Website

https://www.vidgrid.com/

HQ Location

413 Wacouta St, St Paul, Minnesota 55101, US

Employees

11-50

Social

Financials

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