VisionFlow Overview
VisionFlow integrates multiple business functions into a singular platform, offering a unique feature set that includes case management, CRM, project management, service management, and product development. This comprehensive suite allows businesses to select and tailor modules according to their specific needs, ensuring seamless integration across operations. VisionFlow's standout capability is its flexibility, providing unlimited possibilities for customization to fit diverse organizational requirements. With an emphasis on automating processes, the platform supports efficient workflow management, enhancing productivity. The system is easy to set up, making it accessible for businesses looking to streamline their operations without complex implementation.
Use Cases
Customers recommend Helpdesk Management, Knowledge Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using VisionFlow.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using VisionFlow.
VisionFlow Use-Cases and Business Priorities: Customer Satisfaction Data
VisionFlow works with different mediums / channels such as User Generated Content. Blogs. E-Mail etc.
VisionFlow's features include Dashboard, Personalization, Ticketing, etc. and VisionFlow support capabilities include Phone Support, 24/7 Support, Email Support, etc. also VisionFlow analytics capabilities include Custom Reports, and Analytics.
Reviews
"VisionFlow is perfect for us. It’s easy to work in, quick to get started with and is good to work on." - Martin Epel
VisionFlow, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
VisionFlow is a versatile software for Customer Support, Project Management, ITSM, and CRM. It can be customized from a simple set-up to advanced configurations.
Popular Business Setting
for VisionFlow
Top Industries
- Telecommunications
- Media Production
- Consumer Services
Popular in
- Small Business
- Large Enterprise
- Mid Market
VisionFlow is popular in Telecommunications, Media Production, and Consumer Services and is widely used by Small Business, Large Enterprise, and Mid Market.
VisionFlow Customer wins, Customer success stories, Case studies
How does VisionFlow facilitate Helpdesk Management?
What makes VisionFlow ideal for Knowledge Management?
How efficiently Does VisionFlow manage your Products & Pricelist Management?
Why is VisionFlow the best choice for Workflow Management?
How can VisionFlow enhance your Communication Management process?
11 buyers and buying teams have used Cuspera to assess how well VisionFlow solved their CRM needs. Cuspera uses 480 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
VisionFlow is perfect for us. It’s easy to work in, quick to get started with and is good to work on. Testimonial By Martin Epel |
|
VisionFlow meets our requirements and more. The traceability is super good, we can follow all our cases regardless of owner and status. The idea is that the entire STIM will work in VisionFlow to gather everything in one and the same system. We work more with virtual teams now, which has streamline...d our way of working. It is not more difficult than a regular mail account. These are just a few extra things to keep in mind so that we can get what we want out of the system. |
|
What has been very useful for us is to be able to use workflows in VisionFlow to organize our work. When the responsibility is to be transferred between different departments and distributed to different people as a case is worked through, it is really good help for us. The system handles this auto...matically and when a case including sub-cases is ready, interested parties are informed about it and you can follow it up via the reporting functions that are included. Really simple! |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Martin Epel System manager Aleris |
VisionFlow is perfect for us. It’s easy to work in, quick to get started with and is good to work on. Testimonial By Martin Epel |
|
Robert Gehring Manager of member, publishing and customer service STIM |
VisionFlow meets our requirements and more. The traceability is super good, we can follow all our cases regardless of owner and status. The idea is that the entire STIM will work in VisionFlow to gather everything in one and the same system. We work more with virtual teams now, which has streamline...d our way of working. It is not more difficult than a regular mail account. These are just a few extra things to keep in mind so that we can get what we want out of the system. |
|
Mats Björklund Application specialist Woody Bygghandel AB |
What has been very useful for us is to be able to use workflows in VisionFlow to organize our work. When the responsibility is to be transferred between different departments and distributed to different people as a case is worked through, it is really good help for us. The system handles this auto...matically and when a case including sub-cases is ready, interested parties are informed about it and you can follow it up via the reporting functions that are included. Really simple! |
Stim - Entertainment
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Peers used VisionFlow for helpdesk management and knowledge management
VisionFlow Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (59) |
| Analytics | Read Reviews (1) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (59) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for VisionFlow
Overall Risk Meter
Top Failure Risks for VisionFlow
Visionera AB Profile
Company Name
Visionera AB
Company Website
https://visionflow.com/HQ Location
Vegagatan 3, Visionera AB, Stockholm, Stockholm 11329, SE
Employees
1-10
Social
Financials
NA
