VisionFlow Overview

VisionFlow is a versatile software for Customer Support, Project Management, ITSM, and CRM. It can be customized from a simple set-up to advanced configurations.

Use Cases

Customers recommend Helpdesk Management, Knowledge Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using VisionFlow.

Other use cases:

  • Workflow Management
  • Communication Management
  • Contract Management
  • Engagement Management
  • Proposal & Quote Management
  • Contact List Management
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using VisionFlow.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Efficiency
  • Improve Visibility
See all business priorities See less business priorities

VisionFlow Use-Cases and Business Priorities: Customer Satisfaction Data

VisionFlow works with different mediums / channels such as User Generated Content, Blogs, E-Mail, etc.

VisionFlow's features include Dashboard, Personalization, Ticketing, etc.

Reviews

"The traceability of VisionFlow is very good, we get a clear and detailed picture of how customer flows are linked from quotation to delivery project and development" - Erik Sandstrom

VisionFlow, Infolinx Enterprise records management, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for VisionFlow

Top Industries

  • Telecommunications
  • Media Production
  • Consumer Services

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

VisionFlow is popular in Telecommunications, Media Production, and Consumer Services and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on VisionFlow Use Cases

How can VisionFlow enhance your Helpdesk Management process?

How does VisionFlow address your Knowledge Management Challenges?

What Are the key features of VisionFlow for Products & Pricelist Management?

What benefits does VisionFlow offer for Workflow Management?

How does VisionFlow address your Communication Management Challenges?

18+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well VisionFlow solved their CRM needs. Cuspera uses 480 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
VisionFlow testimonial

Erik Sandstrom

Senior System Specialist

Polystar

The traceability of VisionFlow is very good, we get a clear and detailed picture of how customer flows are linked from quotation to delivery project and development Testimonial By Erik Sandstrom
VisionFlow testimonial

Martin Epel

System manager

Aleris

VisionFlow is perfect for us. It’s easy to work in, quick to get started with and is good to work on. Testimonial By Martin Epel
VisionFlow testimonial

Robert Gehring

Manager of member, publishing and customer service

STIM

VisionFlow meets our requirements and more. The traceability is super good, we can follow all our cases regardless of owner and status. The idea is that the entire STIM will work in VisionFlow to gather everything in one and the same system. We work more with virtual teams now, which has streamline...d our way of working. It is not more difficult than a regular mail account. These are just a few extra things to keep in mind so that we can get what we want out of the system.

Testimonial By Robert Gehring
CUSTOMERS TESTIMONIALS
VisionFlow testimonial

Erik Sandstrom

Senior System Specialist

Polystar

The traceability of VisionFlow is very good, we get a clear and detailed picture of how customer flows are linked from quotation to delivery project and development Testimonial By Erik Sandstrom
VisionFlow testimonial

Martin Epel

System manager

Aleris

VisionFlow is perfect for us. It’s easy to work in, quick to get started with and is good to work on. Testimonial By Martin Epel
VisionFlow testimonial

Robert Gehring

Manager of member, publishing and customer service

STIM

VisionFlow meets our requirements and more. The traceability is super good, we can follow all our cases regardless of owner and status. The idea is that the entire STIM will work in VisionFlow to gather everything in one and the same system. We work more with virtual teams now, which has streamline...d our way of working. It is not more difficult than a regular mail account. These are just a few extra things to keep in mind so that we can get what we want out of the system.

Testimonial By Robert Gehring

Case Studies

COMPANY INDUSTRY CASE STUDIES
VisionFlow case study
NA
CASE STUDY STIM

Visionflow benefits STIM to get data easily and smoothly and get a completely different quality in the business decisions.

Read More
VisionFlow case study
Media Production
Media Production
Case Study STIM

How STIM achieved better customer transparency, improved internal communications, and increased integration opportunities by linking up with VisionFlow.

Read More
VisionFlow case study
Telecommunications
Telecommunications
Case Study Polystar

How Polystar uses VisionFlow to get a detailed picture of how customer flows are linked from quotation to delivery project and development

Read More
lightning

Peers used VisionFlow for helpdesk management and knowledge management

VisionFlow Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.79/5 ★

Read Reviews (59)
Analytics

2.96/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.79/5 ★

Read Reviews (59)
Analytics

2.96/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for VisionFlow

Overall Risk Meter

Low Medium High

Top Failure Risks for VisionFlow

VisionFlow News

VisionFlow Launches Talkit : Revolutionizing language learning with a westworld - like immersive 3D world

VisionFlow launches Talkit, an immersive 3D language learning tool.

21/05/2024 - source

VisionFlow Profile

Company Name

VisionFlow

Company Website

https://visionflow.com/

HQ Location

Vegagatan 3, Visionera AB, Stockholm, Stockholm 11329, SE

Employees

1-10

Social

Financials

NA