VisionFlow Overview

VisionFlow is a versatile software for Customer Support, Project Management, ITSM, and CRM. It can be customized from a simple set-up to advanced configurations.

Use Cases

Customers recommend Helpdesk Management, Knowledge Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using VisionFlow.

Other use cases:

  • Workflow Management
  • Communication Management
  • Contract Management
  • Engagement Management
  • Proposal & Quote Management
  • Contact List Management
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using VisionFlow.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Efficiency
  • Improve Visibility
See all business priorities See less business priorities

VisionFlow Use-Cases and Business Priorities: Customer Satisfaction Data

VisionFlow works with different mediums / channels such as User Generated Content. Blogs. E-Mail etc.

VisionFlow's features include Dashboard, Personalization, Ticketing, etc. and VisionFlow support capabilities include Phone Support, 24/7 Support, Email Support, etc. also VisionFlow analytics capabilities include Custom Reports, and Analytics.

Reviews

"We were recommended Visionera and VisionFlow. We think it is a good system that suits our needs, it is large and it helps us Without VisionFlow, we would not be able to work, so we continue to use the system and recommend it to others, both internal...ly and externally." - Jeanette Huss

VisionFlow, Infolinx Enterprise records management, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for VisionFlow

Top Industries

  • Telecommunications
  • Media Production
  • Consumer Services

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

VisionFlow is popular in Telecommunications, Media Production, and Consumer Services and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on VisionFlow Use Cases

What makes VisionFlow ideal for Helpdesk Management?

How does VisionFlow facilitate Knowledge Management?

Why is VisionFlow the best choice for Products & Pricelist Management?

How efficiently Does VisionFlow manage your Workflow Management?

What solutions does VisionFlow provide for Communication Management?

18+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well VisionFlow solved their CRM needs. Cuspera uses 480 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
VisionFlow testimonial

Jeanette Huss

Manager, Business Support

Coor

We were recommended Visionera and VisionFlow. We think it is a good system that suits our needs, it is large and it helps us Without VisionFlow, we would not be able to work, so we continue to use the system and recommend it to others, both internally and externally. Testimonial By Jeanette Huss
VisionFlow testimonial

Ida Sandnabba

Service Owner

Hedemora Energi

We chose VisionFlow partly because it is so flexible, partly because you can work with so many different types of cases in the system and partly because there are so many different types of rights you can use Testimonial By Ida Sandnabba
VisionFlow testimonial

Mats Björklund

Application specialist

Woody Bygghandel AB

What has been very useful for us is to be able to use workflows in VisionFlow to organize our work. When the responsibility is to be transferred between different departments and distributed to different people as a case is worked through, it is really good help for us. The system handles this auto...matically and when a case including sub-cases is ready, interested parties are informed about it and you can follow it up via the reporting functions that are included. Really simple!

Testimonial By Mats Björklund
CUSTOMERS TESTIMONIALS
VisionFlow testimonial

Jeanette Huss

Manager, Business Support

Coor

We were recommended Visionera and VisionFlow. We think it is a good system that suits our needs, it is large and it helps us Without VisionFlow, we would not be able to work, so we continue to use the system and recommend it to others, both internally and externally. Testimonial By Jeanette Huss
VisionFlow testimonial

Ida Sandnabba

Service Owner

Hedemora Energi

We chose VisionFlow partly because it is so flexible, partly because you can work with so many different types of cases in the system and partly because there are so many different types of rights you can use Testimonial By Ida Sandnabba
VisionFlow testimonial

Mats Björklund

Application specialist

Woody Bygghandel AB

What has been very useful for us is to be able to use workflows in VisionFlow to organize our work. When the responsibility is to be transferred between different departments and distributed to different people as a case is worked through, it is really good help for us. The system handles this auto...matically and when a case including sub-cases is ready, interested parties are informed about it and you can follow it up via the reporting functions that are included. Really simple!

Testimonial By Mats Björklund

Case Studies

COMPANY INDUSTRY CASE STUDIES
VisionFlow case study
Media Production
Media Production
Case Study STIM

How STIM achieved better customer transparency, improved internal communications, and increased integration opportunities by linking up with VisionFlow.

Read More
VisionFlow case study
Construction
Construction
CASE STUDY Woody Bygghandel

VisionFlow benefits Woody Bygghandel in many areas of their business.

Read More
VisionFlow case study
Oil & Energy
Oil & Energy
CASE STUDY Hedemora Energi

Improved Project Management Efficiency By 25% And Reduced Operational Costs By 15%.

Read More
lightning

Peers used VisionFlow for helpdesk management and knowledge management

VisionFlow Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.79/5 ★

Read Reviews (59)
Analytics

2.96/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.79/5 ★

Read Reviews (59)
Analytics

2.96/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for VisionFlow

Overall Risk Meter

Low Medium High

Top Failure Risks for VisionFlow

Visionera AB News

VisionFlow Launches Talkit : Revolutionizing language learning with a westworld - like immersive 3D world

VisionFlow launches Talkit, an immersive 3D language learning tool.

21/05/2024 - source

Visionera AB Profile

Company Name

Visionera AB

Company Website

https://visionflow.com/

HQ Location

Vegagatan 3, Visionera AB, Stockholm, Stockholm 11329, SE

Employees

1-10

Social

Financials

NA