Vitally Customer Success Platform Overview

Vitally empowers Customer Success teams to boost revenue and reduce churn. It ensures a proactive, world-class customer experience at scale.

Use Cases

Customers recommend Engagement Management, Customer Feedback Management, Proposal & Quote Management, as the business use cases that they have been most satisfied with while using Vitally Customer Success Platform.

Other use cases:

  • Playbook Creation
  • Onboarding
  • Workflow Management
  • Subscription Management
  • Social Media Analytics
  • Generation Of New Leads
  • Contract Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Vitally Customer Success Platform.

Other priorities:

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Vitally Customer Success Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Vitally Customer Success Platform's features include Personalization, Feedback Surveys, Alerts: Popups & Notifications, etc. and Vitally Customer Success Platform support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Vitally Customer Success Platform analytics capabilities include Analytics, and Custom Reports.

Vitally Customer Success Platform, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Vitally Customer Success Platform Use Cases

What benefits does Vitally Customer Success Platform offer for Engagement Management?

How can Vitally Customer Success Platform optimize your Customer Feedback Management Workflow?

How does Vitally Customer Success Platform address your Playbook Creation Challenges?

How can Vitally Customer Success Platform optimize your Onboarding Workflow?

14+ more Business Use Cases

23 buyers and buying teams have used Cuspera to assess how well Vitally Customer Success Platform solved their Help Desk needs. Cuspera uses 363 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Vitally Customer Success Platform case study

Pleo
Computer Software
Computer Software
CASE STUDY Pleo

Pleo improved customer understanding using Vitally's data-driven automation, enhancing customer engagement and success. This led to better customer retention and expansion outcomes.

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Vitally Customer Success Platform case study

Tines
Computer Software
Computer Software
CASE STUDY Tines

Tines improved customer retention and growth using Vitally's tools, reducing churn and enabling scalable expansion, highlighted by raising a $30M Series B for enhanced customer success.

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Vitally Customer Success Platform case study

Shogun
Computer Software
Computer Software
CASE STUDY Shogun

Shogun improved its customer success efficiently using Vitally, resulting in enhanced customer experiences and streamlined operations, marked by a $30M Series B funding for further transformation.

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lightning

Peers used Vitally Customer Success Platform for engagement management and customer feedback management

Vitally Customer Success Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.35/5 ★

Read Reviews (14)
Custom Reports

4.28/5 ★

Read Reviews (20)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.35/5 ★

Read Reviews (14)
Custom Reports

4.28/5 ★

Read Reviews (20)

Vitally Customer Success Platform Integrations

Vitally Customer Success Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.98/5 ★

Read Reviews (16)
Data Export

3.61/5 ★

Read Reviews (7)

Retently

4.7 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Moskit

4.04 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Beamer

4.62 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

GymSales

4.08 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

FullStory

4.56 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Vitally Customer Success Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Vitally Customer Success Platform

Vitally Profile

Company Name

Vitally

Company Website

https://vitally.io/

HQ Location

303 Spring St, New York, US

Employees

1-10

Social

Twitter

Financials

PRIVATE