Vitally Customer Success Platform Overview

Vitally empowers Customer Success teams to boost revenue and reduce churn. It ensures a proactive, world-class customer experience at scale.

Use Cases

Customers recommend Engagement Management, Customer Feedback Management, Proposal & Quote Management, as the business use cases that they have been most satisfied with while using Vitally Customer Success Platform.

Other use cases:

  • Playbook Creation
  • Onboarding
  • Workflow Management
  • Subscription Management
  • Social Media Analytics
  • Generation Of New Leads
  • Contract Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Vitally Customer Success Platform.

Other priorities:

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Vitally Customer Success Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Vitally Customer Success Platform's features include Personalization, Feedback Surveys, Alerts: Popups & Notifications, etc.

Vitally Customer Success Platform, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Vitally Customer Success Platform Use Cases

What makes Vitally Customer Success Platform ideal for Engagement Management?

How does Vitally Customer Success Platform facilitate Customer Feedback Management?

How does Vitally Customer Success Platform facilitate Playbook Creation?

How can Vitally Customer Success Platform enhance your Onboarding process?

14+ more Business Use Cases

23 buyers and buying teams have used Cuspera to assess how well Vitally Customer Success Platform solved their Help Desk needs. Cuspera uses 363 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Vitally Customer Success Platform case study

Salesfloor
Retail
Retail
CASE STUDY Salesfloor

Salesfloor improved customer insights using Vitally, leading to enhanced customer success and actionable results. The use of data integrations and collaboration tools significantly increased customer transparency and retention.

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Vitally Customer Success Platform case study

Salesmsg
Computer Software
Computer Software
CASE STUDY Salesmsg

Salesmsg generated $250k in expansion revenue using Vitally's customer success tools and insights.

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Vitally Customer Success Platform case study

Hubstaff
Computer Software
Computer Software
CASE STUDY Hubstaff

Hubstaff improved customer success using Vitally, resulting in better collaboration, visibility, and productivity. This led to significant growth, including a $30M Series B funding round.

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lightning

Peers used Vitally Customer Success Platform for engagement management and customer feedback management

Vitally Customer Success Platform Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.35/5 ★

Read Reviews (14)
Custom Reports

4.28/5 ★

Read Reviews (20)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.35/5 ★

Read Reviews (14)
Custom Reports

4.28/5 ★

Read Reviews (20)

Software Failure Risk Guidance

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for Vitally Customer Success Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Vitally Customer Success Platform

Vitally Profile

Company Name

Vitally

Company Website

https://vitally.io/

HQ Location

303 Spring St, New York, US

Employees

1-10

Social

Twitter

Financials

PRIVATE