Voicebase: Use-Cases, Insights and Reviews | 2024 Cuspera

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VoiceBase - APIs for Speech Recognition & Speech Analytics

AI Powered

Voicebase Overview

VoiceBase delivers AI-Powered Voice Analytics for call centers. Enterprise organizations benefit from advanced insights and analysis.

Use Cases

Customers recommend Engagement Management, Trade Show Marketing, Collaboration, as the business use cases that they have been most satisfied with while using Voicebase.

Other use cases:

Sales Call Management
Playbook Creation
Contact List Management
Rating And Review Management
Generation Of New Leads
Helpdesk Management
Product Marketing

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Business Priorities

Improve ROI and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Voicebase.

Other priorities:

Improve Efficiency
Increase Sales & Revenue
Enhance Customer Relationships

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Voicebase Use-Cases and Business Priorities: Customer Satisfaction Data

Voicebase works with different mediums / channels such as Phone Calls, E-Mail, Chat, etc.

Voicebase's features include Recording.

Voicebase, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Voicebase Use Cases

How does Voicebase address your Engagement Management Challenges?

What makes Voicebase ideal for Trade Show Marketing?

What benefits does Voicebase offer for Collaboration?

11+ more Business Use Cases

20 buyers and buying teams have used Cuspera to assess how well Voicebase solved their Contact Center Software needs. Cuspera uses 160 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Avantive Solutions Telecommunications	Telecommunications	CASE STUDY Avantive Solutions VoiceBase helps Avantive Solutions enhance customer experience and increase revenue through advanced speech analytics for work-from-home agents. Read More
Proactive Dealer Solutions Automotive	Automotive	CASE STUDY Proactive Dealer Solutions Proactive Dealer Solutions boosted sales by $100K monthly using Voice analytics to optimize customer interactions and internal processes. Read More
Proactive Dealer Solutions Automotive	Automotive	CASE STUDY Proactive Dealer Solutions Proactive Dealer Solutions boosted sales by $100K monthly using Voice analytics to optimize customer interactions and internal processes. Read More

Peers used Voicebase for engagement management and trade show marketing

Voicebase Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.31/5 ★ Read Reviews (17)
Analytics	4.54/5 ★ Read Reviews (37)
Custom Reports	4.53/5 ★ Read Reviews (36)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.31/5 ★ Read Reviews (17)
Analytics	4.54/5 ★ Read Reviews (37)
Custom Reports	4.53/5 ★ Read Reviews (36)

Software Failure Risk Guidance

for Voicebase

Top Failure Risks for Voicebase

VoiceBase, Inc. Profile

Company Name

VoiceBase, Inc.

Company Website

//voicebase.com

HQ Location

44 Montgomery St, San Francisco, California 94104, US

Employees

51-200

Social

Financials

PRIVATE