Voicebase Overview
VoiceBase delivers AI-Powered Voice Analytics for call centers. Enterprise organizations benefit from advanced insights and analysis.
Use Cases
Customers recommend Engagement Management, Trade Show Marketing, Collaboration, as the business use cases that they have been most satisfied with while using Voicebase.
Business Priorities
Improve ROI and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Voicebase.
Voicebase Use-Cases and Business Priorities: Customer Satisfaction Data
Voicebase works with different mediums / channels such as Phone Calls. E-Mail. Chat etc.
Voicebase's features include Recording. and Voicebase support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Voicebase analytics capabilities include Analytics, and Custom Reports.
Voicebase, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on Voicebase Use Cases
What benefits does Voicebase offer for Engagement Management?
What makes Voicebase ideal for Trade Show Marketing?
What solutions does Voicebase provide for Collaboration?
11+ more Business Use Cases
20 buyers and buying teams have used Cuspera to assess how well Voicebase solved their Contact Center Software needs. Cuspera uses 160 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Insurance
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Insurance |
CASE STUDY Delta Dental of WashingtonRead More |
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Insurance
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Insurance |
CASE STUDY Delta Dental of WashingtonRead More |
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Insurance
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Insurance |
CASE STUDY Delta Dental of WashingtonRead More |
Peers used Voicebase for engagement management and trade show marketing
Voicebase Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (37) |
| Custom Reports | Read Reviews (36) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (37) |
| Custom Reports | Read Reviews (36) |
Software Failure Risk Guidance
?for Voicebase
Top Failure Risks for Voicebase
VoiceBase, Inc. Profile
Company Name
VoiceBase, Inc.
Company Website
//voicebase.comHQ Location
44 Montgomery St, San Francisco, California 94104, US
Employees
51-200
Social
Financials
PRIVATE
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