VTenext Overview

vtenext transforms customer relationship management by digitizing and automating processes from marketing to post-sales. This platform offers a seamless integration of CRM functions, ensuring that businesses can efficiently manage customer interactions throughout the entire lifecycle. A standout feature of vtenext is its ability to automate CRM processes, which reduces manual effort and enhances data accuracy. This capability allows businesses to focus on strategic tasks while maintaining a high level of customer satisfaction. Additionally, vtenext's user-friendly interface and customizable features cater to various industry needs, providing a tailored solution to complex CRM challenges. Experience the benefits of streamlined customer management with a free trial, allowing businesses to explore the platform's capabilities firsthand.

Use Cases

Customers recommend Lead Management, Workflow Management, Proposal & Quote Management, as the business use cases that they have been most satisfied with while using VTenext.

Other use cases:

  • Engagement Management
  • Market Research
  • Cross Selling
  • Measuring Customer Satisfaction
  • Upselling
  • Contact List Management
  • Channel Marketing
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Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using VTenext.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Efficiency
  • Improve ROI
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VTenext Use-Cases and Business Priorities: Customer Satisfaction Data

VTenext's features include Personalization, and Ticketing. and VTenext support capabilities include 24/7 Support, AI Powered, Email Support, etc. also VTenext analytics capabilities include Custom Reports, and Analytics.

Reviews

"...vtenext is a unique Open Source CRM + BPM solution for the complete management of leads, contacts and customers...." Peer review

VTenext, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

vtenext streamlines customer management by digitizing and automating CRM processes from marketing to post-sales. A free trial is available to explore its features.

Comprehensive Insights on VTenext Use Cases

How does VTenext facilitate Lead Management?

How does VTenext address your Workflow Management Challenges?

How can VTenext optimize your Proposal & Quote Management Workflow?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well VTenext solved their CRM needs. Cuspera uses 134 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Manufacturing

CASE STUDY QFORT S.R.L.

vtenext CRM helped QFORT S.R.L. centralize business unit information and improve customer experience. QFORT needed to align direct and indirect sales channels for a seamless buying journey. Mikaline ...implemented the AUDACE model on vtenext, integrating CRM with a contact center and enabling real-time data access for partners. The solution improved service quality, decision-making, and performance monitoring. QFORT now maps customer data precisely and delivers better service to clients.

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Manufacturing

CASE STUDY Decoral Group

vtenext CRM helped Decoral Group automate business processes. Decoral needed better customer management, flexible tools, and easy access for their sales team. They chose vtenext for its open source, ...cloud-based, and customizable features. The solution automated sample management, offer tracking, and lead collection. This improved data quality and made information easy to access and use.

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Mechanical or Industrial Engineering

CASE STUDY Vuolo Group

vtenext helped Vuolo Group centralize all company data and automate key business processes. Before, they managed projects with Excel and faced risks of delays and penalties. With vtenext, they create...d a single database, digitized internal operations, and set up automated workflows. The CRM now monitors equipment maintenance and project progress in real time. Vuolo Group reports easier software use, reduced risk of penalties, and better control over their business processes.

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Automotive

CASE STUDY Vetrocar S.p.a.

Vtenext helped Vetrocar S.p.a. bring all business data into one CRM platform. The company automated sales, claims, lead management, ticketing, purchasing, and HR processes. Before vtenext, data shari...ng was slow and error-prone. Now, teams work faster and with fewer mistakes. The CRM integrates with other systems, saving time and reducing stress for staff. Vetrocar manages over 180 branches and 90 service points across Italy with this solution.

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Transportation/Trucking/Railroad

CASE STUDY DeAngelisBus

vtenext helped DeAngelisBus move from Excel sheets to a CRM system. The company needed to automate tasks, reduce errors, and track activities better. vtenext provided a flexible, scalable CRM with pr...ocess automation and real-time tracking. DeAngelisBus saw faster admin work, better customer service, and improved control over operations.

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Government Administration

CASE STUDY Regione Basilicata

vtenext helped Regione Basilicata digitalize and automate technical support requests. The solution unified internal and external processes, managed GDPR compliance, and enabled targeted communication...s. Users accessed support through a portal, email, call center, or vtenext homepage. The system improved ticket tracking, automated workflows, and centralized data. Regione Basilicata increased user satisfaction and streamlined service for both citizens and employees.

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lightning

Peers used VTenext for lead management and workflow management

VTenext Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.32/5 ★

Read Reviews (25)
Analytics

3.26/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.32/5 ★

Read Reviews (25)
Analytics

3.26/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for VTenext

Top Failure Risks for VTenext

VTENEXT Srl. News

Product

vtenext incontra WhatsApp: con WASB migliora la tua customer experience Webinar Live

vtenext has introduced an integration with WhatsApp via the WA Smart Business (WASB) platform, enabling businesses to manage customer communications directly within the vtenext CRM. This integration streamlines customer engagement, automates workflows, and enhances the overall customer experience by unifying messaging and CRM processes.

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Scopri la nuova versione: vtenext 24.08 | Webinar Live

vtenext 24.08 introduces GPT integration, enhanced mobile app features, and a more flexible business portal. Join the webinar on October 3rd to explore these updates.

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Partner Day VTENEXT 2024

L'articolo Partner Day VTENEXT 2024 proviene da vtenext | Open Source Customer Relationship Management e Business Process Management Software.

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VTENEXT Srl. Profile

Company Name

VTENEXT Srl.

Company Website

https://www.vtenext.com/en/

HQ Location

38 Craven Street WC2N 5NG London United Kingdom

Employees

11-50

Social

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Financials

PRIVATE