WebPunch Overview

WebPunch captures customer feedback, revealing their opinions. Businesses gain insights to improve based on this valuable information.

Use Cases

Customers recommend Rating And Review Management, Customer Feedback Management, Reputation Management, as the business use cases that they have been most satisfied with while using WebPunch.

Other use cases:

  • Helpdesk Management
  • Sending & Publishing Communications
  • Engaging And Following Up
  • Sales Review & Feedback
  • Tracking & Monitoring Communications
  • Public Relations
  • Lead Tracking
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Acquire Customers are the most popular business priorities that customers and associates have achieved using WebPunch.

Other priorities:

  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve Efficiency
See all business priorities See less business priorities

WebPunch Use-Cases and Business Priorities: Customer Satisfaction Data

WebPunch works with different mediums / channels such as Phone Calls.

WebPunch's features include Dashboard. and WebPunch support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also WebPunch analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I like how the list of locations is organized and that I'm able to check NPS scores, Reviews scores, citations, etc very easily...." Peer review by Myra K., Digital Marketing Manager, Automotive

WebPunch, belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for WebPunch

Top Industries

  • Consumer Services
  • Construction
  • Health, Wellness and Fitness

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

WebPunch is popular in Consumer Services, Construction, and Health, Wellness And Fitness and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on WebPunch Use Cases

How can WebPunch enhance your Rating And Review Management process?

How does WebPunch facilitate Customer Feedback Management?

How does WebPunch address your Reputation Management Challenges?

What Are the key features of WebPunch for Helpdesk Management?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well WebPunch solved their Reviews and Reputation needs. Cuspera uses 209 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

lightning

Peers used WebPunch for rating and review management and customer feedback management

WebPunch Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.70/5 ★

Read Reviews (25)
Analytics

3.29/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.70/5 ★

Read Reviews (25)
Analytics

3.29/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for WebPunch

Overall Risk Meter

Low Medium High

Top Failure Risks for WebPunch

WebPunch Feeds

Simple Steps: Claiming Your Yelp Page

Picture this—you start hearing through the grapevine that people are finding your business on Yelp and writing reviews, but you don’t have access to the page, or maybe you didn’t even realize it existed. A nightmare situation! You know you want to make sure the information about your business is correct and respond to your […]

12/02/2024 - source

Increase your reviews and empower your employees with PunchBoard by WebPunch

Introducing: WebPunch’s New Innovative Tool for Increasing Online Business Reviews & Empowering Employees We are proud to introduce WebPunch’s newest heavyweight game-changer! Entering the arena this February, ladies and gentlemen, please join us in welcoming PunchBoard. PunchBoard is a revolutionary tool that helps businesses increase online reviews, define their idea of success, and motivate employees […]

01/02/2024 - source

Thinking Outside the Box: Creative Ways to Utilize Customer Feedback from NPS Surveys and Online Reviews

There are a wide range of metrics you can use to learn about your customers’ experience. NPS and online reviews are two popular tools that measure this, but NPS feedback is internal, whereas reviews are public and easily accessible for customer consumption. If you’ve been following us for a while, you now know the importance […]

17/08/2023 - source

WebPunch Profile

Company Name

WebPunch

Company Website

https://webpunch.com/

HQ Location

Denver, Colorado

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE