WhosOn Overview

WhosOn provides advanced live chat and AI solutions for enterprise businesses. Communication is efficient and data safeguarded with smart, secure, and compliant chat technology.

Use Cases

Customers recommend Measuring Customer Satisfaction, Contact List Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using WhosOn.

Other use cases:

  • Helpdesk Management
  • Conversion Management
  • Sending & Publishing Communications
  • International Marketing
  • Lead Engagement
  • Lead Qualification
  • Generation Of New Leads
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Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using WhosOn.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
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WhosOn Use-Cases and Business Priorities: Customer Satisfaction Data

WhosOn works with different mediums / channels such as Chat. E-Mail. Phone Calls etc.

Reviews

"...Very helpful is also the section on WhosOn s website where they have product manuals and a help center...." Peer review by Josef M. Morgan

WhosOn, Now Interact, Haptik, Liveperson LiveEngage, Livechat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for WhosOn

Top Industries

  • Information Technology and Services
  • Education
  • Financial Services

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

WhosOn is popular in Information Technology And Services, Education, and Financial Services and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on WhosOn Use Cases

How does WhosOn facilitate Measuring Customer Satisfaction?

How does WhosOn facilitate Engaging And Following Up?

Why is WhosOn the best choice for Helpdesk Management?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well WhosOn solved their Live Chat needs. Cuspera uses 307 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

lightning

Peers used WhosOn for measuring customer satisfaction and contact list management

WhosOn Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (6)
Custom Reports

4.77/5 ★

Read Reviews (23)
Analytics

4.62/5 ★

Read Reviews (15)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (6)
Custom Reports

4.77/5 ★

Read Reviews (23)
Analytics

4.62/5 ★

Read Reviews (15)

Software Failure Risk Guidance

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for WhosOn

Overall Risk Meter

Low Medium High

Top Failure Risks for WhosOn

Parker Software Limited Profile

Company Name

Parker Software Limited

Company Website

//parkersoftware.com

HQ Location

Prospect Way, Stoke-on-Trent, Staffordshire ST8 7PL, GB

Employees

11-50

Social

Financials

PRIVATE