WhosOn Overview
WhosOn provides advanced live chat and AI solutions for enterprise businesses. Communication is efficient and data safeguarded with smart, secure, and compliant chat technology.
Use Cases
Customers recommend Measuring Customer Satisfaction, Contact List Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using WhosOn.
Business Priorities
Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using WhosOn.
WhosOn Use-Cases and Business Priorities: Customer Satisfaction Data
WhosOn works with different mediums / channels such as Chat. E-Mail. Phone Calls etc.
Reviews
"...WhosOn analytics is used throughout the business to gain valuable customer insight and to identify real-time customer conversion opportunities...." Peer review by Sarah Gallagher, Marketing Manager (Vet Products Direct & Our Pet Pharmacy), Vet Products Direct
WhosOn, Now Interact, Haptik, Liveperson LiveEngage, Livechat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for WhosOn
Top Industries
- Information Technology and Services
- Education
- Financial Services
Popular in
- Small Business
- Large Enterprise
- Mid Market
WhosOn is popular in Information Technology And Services, Education, and Financial Services and is widely used by Small Business, Large Enterprise, and Mid Market.
Comprehensive Insights on WhosOn Use Cases
How does WhosOn facilitate Measuring Customer Satisfaction?
How efficiently Does WhosOn manage your Engaging And Following Up?
How does WhosOn address your Helpdesk Management Challenges?
10+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well WhosOn solved their Live Chat needs. Cuspera uses 307 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Peers used WhosOn for measuring customer satisfaction and contact list management
WhosOn Competitors
WhosOn Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Custom Reports | Read Reviews (23) |
| Analytics | Read Reviews (15) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Custom Reports | Read Reviews (23) |
| Analytics | Read Reviews (15) |
Software Failure Risk Guidance
?for WhosOn
Overall Risk Meter
Top Failure Risks for WhosOn
Parker Software Limited Profile
Company Name
Parker Software Limited
Company Website
//parkersoftware.comHQ Location
Prospect Way, Stoke-on-Trent, Staffordshire ST8 7PL, GB
Employees
11-50
Social
Financials
PRIVATE
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