Wix Answers Overview
Wix Answers integrates all support channels on a single platform. It includes a knowledge base, tickets, chats, and calls, with a free trial available.
Use Cases
Customers recommend Knowledge Management, Helpdesk Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Wix Answers.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Wix Answers.
Wix Answers Use-Cases and Business Priorities: Customer Satisfaction Data
Wix Answers works with different mediums / channels such as Phone Calls. Chat. Website etc.
Wix Answers's features include Ticketing, and Templates. and Wix Answers support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Wix Answers analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Integration between the help desk, ticketing system, and call center provides users with actionable insights on customer satisfaction, ticket response times, team performance, and more...." Peer review
Wix Answers, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Wix Answers
Top Industries
- Design
- Education
- Hospital & Health Care
Popular in
- Small Business
- Mid Market
- Large Enterprise
Wix Answers is popular in Design, Education, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Wix Answers Use Cases
How efficiently Does Wix Answers manage your Knowledge Management?
Why is Wix Answers the best choice for Helpdesk Management?
How efficiently Does Wix Answers manage your Contact List Management?
9+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Wix Answers solved their Help Desk needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Video
Meet Wix Answers
Peers used Wix Answers for knowledge management and helpdesk management
Wix Answers Features
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- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (28) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (28) |
Wix Answers Integrations
Wix Answers integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Wix Answers
Software Failure Risk Guidance
?for Wix Answers
Overall Risk Meter
Top Failure Risks for Wix Answers
wix News
Wix Releases AI Feature for Businesses to Engage with their Customers Online IT Business Net
Wix.com launched AI Site-Chat, a virtual agent for businesses to enhance customer engagement and support by providing real-time information and customizable interactions on their websites.
Wix unveils AI - powered tool for website theme customization
Wix introduces an AI tool for customizing website themes, enhancing the design process.
wix Feeds
WIX (Wix.com) 3-Year Revenue Growth Rate : 13.90% (As of Sep. 2024) - GuruFocus.com
Wix.com has experienced a 13.90% revenue growth rate over the past three years as of September 2024.
Wix Reports Third Quarter 2024 Results - GlobeNewswire
Wix reported its financial results for the third quarter of 2024.
wix Profile
HQ Location
40 Namal Tel-Aviv st., Tel Aviv, IL
Employees
1001-5000
Social
Financials
IPO
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