Wix Answers Overview
Wix Answers integrates all support channels on a single platform. It includes a knowledge base, tickets, chats, and calls, with a free trial available.
Use Cases
Customers recommend Knowledge Management, Helpdesk Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Wix Answers.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Wix Answers.
Wix Answers Use-Cases and Business Priorities: Customer Satisfaction Data
Wix Answers works with different mediums / channels such as Phone Calls. Chat. Website etc.
Wix Answers's features include Ticketing, and Templates. and Wix Answers support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Wix Answers analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Highly recommended for companies who need to create an internal Knowledge base to stay on top of changing information...." Peer review by Natasha A., Customer success manager , Computer Software
Wix Answers, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Wix Answers
Top Industries
- Design
- Education
- Hospital & Health Care
Popular in
- Small Business
- Mid Market
- Large Enterprise
Wix Answers is popular in Design, Education, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Wix Answers Use Cases
What makes Wix Answers ideal for Knowledge Management?
What Are the key features of Wix Answers for Helpdesk Management?
How can Wix Answers optimize your Contact List Management Workflow?
9+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Wix Answers solved their Help Desk needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Video
Meet Wix Answers
Peers used Wix Answers for knowledge management and helpdesk management
Wix Answers Features
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- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (28) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (28) |
Wix Answers Integrations
Wix Answers integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Wix Answers
Software Failure Risk Guidance
?for Wix Answers
Overall Risk Meter
Top Failure Risks for Wix Answers
wix News
Wix to Announce Second Quarter 2025 Results on August 6, 2025 - GlobeNewswire
Wix.com will announce its second-quarter 2025 financial results on August 6, 2025, before the market opens. A conference call will follow to discuss the results.
Wix, Monotype to Expand Font Library & Empower Creators Globally - Nasdaq
Wix.com has partnered with Monotype Imaging to enhance its font library, offering a diverse range of high-quality typefaces. This collaboration aims to empower creators globally by providing access to fonts that support unique brand identities, from classic to modern styles. The partnership underscores Wix's commitment to evolving from a template-based website builder to a comprehensive design platform.
Alibaba and Wix join forces, promise great things for SMBs - TechRadar
Alibaba and Wix have formed a strategic partnership to integrate Alibabas wholesale B2B marketplace with Wixs website builder and ecommerce platform. Wix merchants can now access Alibabas marketplace and become Global Gold Suppliers via the Alibaba Seller App in the Wix Marketplace. Alibaba sellers can use Wixs AI-powered ecommerce solutions to create branded B2B and D2C storefronts, automate sales, and expand their global reach.
Wix and Alibaba Unite to Power Global eCommerce for Small Businesses
Wix.com and Alibaba.com have formed a strategic partnership to enhance global eCommerce for small and medium-sized businesses. This collaboration integrates Wixs eCommerce infrastructure with Alibabas wholesale network, allowing Wix merchants to access Alibaba's marketplace and streamline operations. The partnership also enables Alibaba sellers to create online storefronts using Wix's tools, facilitating global trade expansion.
wix Profile
HQ Location
40 Namal Tel-Aviv st., Tel Aviv, IL
Employees
1001-5000
Social
Financials
IPO
