Wix Answers Overview
Wix Answers integrates all support channels on a single platform. It includes a knowledge base, tickets, chats, and calls, with a free trial available.
Use Cases
Customers recommend Knowledge Management, Helpdesk Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Wix Answers.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Wix Answers.
Wix Answers Use-Cases and Business Priorities: Customer Satisfaction Data
Wix Answers works with different mediums / channels such as Phone Calls. Chat. Website etc.
Wix Answers's features include Ticketing, and Templates. and Wix Answers support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Wix Answers analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Users can send articles directly from the knowledge base to customers, and contact forms can be customized to collect additional information from customers...." Peer review
Wix Answers, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Wix Answers
Top Industries
- Design
- Education
- Hospital & Health Care
Popular in
- Small Business
- Mid Market
- Large Enterprise
Wix Answers is popular in Design, Education, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Wix Answers Use Cases
Why is Wix Answers the best choice for Knowledge Management?
How does Wix Answers facilitate Helpdesk Management?
What solutions does Wix Answers provide for Contact List Management?
9+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Wix Answers solved their Help Desk needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Video
Meet Wix Answers
Peers used Wix Answers for knowledge management and helpdesk management
Wix Answers Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (28) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (28) |
Wix Answers Integrations
Wix Answers integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Wix Answers
Software Failure Risk Guidance
?for Wix Answers
Overall Risk Meter
Top Failure Risks for Wix Answers
wix News
Wix Acquires Hour One to Expand Generative AI Capabilities and Accelerate Product Innovation
Wix.com has acquired Hour One to strengthen its generative AI capabilities and drive faster product innovation. This acquisition aims to enhance Wixs platform with advanced AI-driven features, supporting users in website creation and digital content generation.
Cantor sees Wix as acquisition target
Cantor Fitzgerald views Wix.com as a potential acquisition target, citing the company's strong website-building products, solid financials, and reasonable valuation. This perspective follows Wix's recent first-quarter 2025 financial results and a significant decline in its share price, positioning the company as attractive for potential buyers in the tech sector.
Wix Releases AI Feature for Businesses to Engage with their Customers Online IT Business Net
Wix.com launched AI Site-Chat, a virtual agent for businesses to enhance customer engagement and support by providing real-time information and customizable interactions on their websites.
WIX (Wix.com) 3-Year Revenue Growth Rate : 13.90% (As of Sep. 2024) - GuruFocus.com
Wix.com has experienced a 13.90% revenue growth rate over the past three years as of September 2024.
wix Profile
HQ Location
40 Namal Tel-Aviv st., Tel Aviv, IL
Employees
1001-5000
Social
Financials
IPO
