Workiz Overview

Workiz transforms field service operations by streamlining scheduling, dispatching, invoicing, and customer relations. Designed specifically for field service businesses, it integrates seamlessly into existing workflows, offering a user-friendly interface that simplifies complex tasks. Whether managing a small team or a large fleet, Workiz adapts to your needs, ensuring efficient job tracking and customer satisfaction. Its robust invoicing system reduces errors, while the dispatching feature optimizes technician routes, saving time and fuel. With Workiz, businesses can focus on delivering top-notch service without getting bogged down in administrative tasks. Start with a free trial to see the impact firsthand.

Use Cases

Customers recommend Call Recording, Communication Management, Workflow Management, as the business use cases that they have been most satisfied with while using Workiz.

Other use cases:

  • Lead Tracking
  • Advertisement
  • Digital Signature
  • Engaging And Following Up
  • Social Media Analytics
  • Measuring Customer Satisfaction
  • Order Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Workiz.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
  • Improve Internal Communications
See all business priorities See less business priorities

Workiz Use-Cases and Business Priorities: Customer Satisfaction Data

Workiz works with different mediums / channels such as Phone Calls. and Text SMS.

Workiz's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and Workiz support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Workiz analytics capabilities include Analytics, and Custom Reports.

Reviews

"I love how easy it is to use Workiz Handyman Software. It really is intuitive." - Adam Lampert

Peer review evidence (same sources as the product rating summary)

"...The job will have all the information the dispatcher collected (client name, address, contact info, notes, estimates, call recordings.)..." Home Service Mobile Team Managament
"...Record, manage and track client calls with Workiz s phone system. ..." Chatbot For Field Service Businesses
"...Workiz is a field service management application created to improve the workflows being implemented by field service businesses...." Peer review

Workiz, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Workiz helps over 100K field service professionals manage and schedule tasks efficiently. Field service pros gain a competitive edge using this software and app.

Popular Business Setting

for Workiz

Top Industries

  • Consumer Services
  • Construction
  • Hospital & Health Care

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Workiz is popular in Consumer Services, Construction, and Hospital & Health Care and is widely used by Small Business, Enterprise, and Large Enterprise.

Workiz Customer wins, Customer success stories, Case studies

How does Workiz facilitate Call Recording?

How can Workiz enhance your Communication Management process?

What benefits does Workiz offer for Workflow Management?

How can Workiz optimize your Lead Tracking Workflow?

11 buyers and buying teams have used Cuspera to assess how well Workiz solved their Field Service Management needs. Cuspera uses 888 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

CUSTOMERS TESTIMONIALS
Workiz testimonial

Adam Lampert

Owner

Response Crew

I love how easy it is to use Workiz Handyman Software. It really is intuitive. Testimonial By Adam Lampert
Workiz testimonial

Austin Lee Hiers

Owner

Let It Go Junk Removal

Workiz has everything I need in one place—I can schedule jobs, create and send invoices, and keep track of payments. Testimonial By Austin Lee Hiers
Workiz testimonial

Sofiaa Zimulla

Office Manager

All Green Carpet Clean

Now we can automatically send reminders to customer with their jobs and create invoices. Testimonial By Sofiaa Zimulla
CUSTOMERS TESTIMONIALS
Workiz testimonial

Adam Lampert

Owner

Response Crew

I love how easy it is to use Workiz Handyman Software. It really is intuitive. Testimonial By Adam Lampert
Workiz testimonial

Austin Lee Hiers

Owner

Let It Go Junk Removal

Workiz has everything I need in one place—I can schedule jobs, create and send invoices, and keep track of payments. Testimonial By Austin Lee Hiers
Workiz testimonial

Sofiaa Zimulla

Office Manager

All Green Carpet Clean

Now we can automatically send reminders to customer with their jobs and create invoices. Testimonial By Sofiaa Zimulla

ADM Garage Doors - Consumer Services - Small

Workiz helped ADM Garage Doors boost bookings by 300% using AI scheduling and automation. Automated reminders cut no-shows by 50%. The Workiz Genius AI Answering system, called Jessica, handled over ...500 calls and generated $7,600 in revenue. Unified tools replaced manual work, saving weeks of effort. ADM Garage Doors now competes with industry giants while staying small and agile.

Sure Lock and Key - Consumer Services - Large

Workiz helped Sure Lock and Key grow from 1-2 calls a day to over 200 daily job requests. The locksmith business used Workiz to centralize scheduling, dispatching, and invoicing. Automation and repor...ting features improved efficiency and business insights. The company expanded to multiple states and now has over 100 employees. Workiz made onboarding easy and supported fast business growth.

Dryer Vent Superheroes New Orleans - Consumer Services - Small

Workiz helped Dryer Vent Superheroes New Orleans grow bookings by 300% and cut no-shows in half. The all-in-one field service management platform automated scheduling, invoicing, and customer follow-...ups. The team scaled from one truck to a fleet, using online booking and a mobile app for payments and estimates. Upselling in the field increased revenue by 30%. Employee retention improved with a new pay model and easier reporting.

Gold Eagle Services - HVAC - Small

Workiz Genius AI Answering helped Gold Eagle Services capture $23,758 in 30 days. The HVAC company used instant AI-powered responses to reply to leads in under two minutes, 24/7. This fast response t...ime let them win more jobs and avoid losing leads to competitors. The AI scheduled jobs, updated records, and managed follow-ups automatically. Gold Eagle Services now dominates their market by being faster and more reliable than others.

Junk Doctors - Consumer Services

Workiz helped Junk Doctors double their bookings and sales. The platform offers scheduling, invoicing, communication, and online payment tools. Junk Doctors used Workiz to manage jobs and boost effic...iency. The co-founder recommends Workiz for field service businesses. The solution supports business growth and better team management.

Junk Doctors - Consumer Services

Workiz helped Junk Doctors double their bookings and sales. The platform offers scheduling, invoicing, and a communication suite. Junk Doctors used Workiz to manage jobs and improve team coordination.... The company saw strong growth in sales and bookings. Workiz supports field service businesses with easy job tracking and reporting.

The #1 field service management software

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Frequently Asked Questions(FAQ)

for Workiz

What is Workiz?

Workiz is a field service management software and communication platform for small-medium on-demand businesses for field service professionals. It helps to quote and schedule jobs, track interactions between clients and customers, send automated client reminders, get paid in the field and improve their customer satisfaction by recording phone calls and tracking the profitability of ad campaigns.

Workiz key features include Schedule jobs with a drag-and-drop calendar, Label jobs with custom tags and update job statuses, Keep track of all your client’s info, jobs, and calls, Send a custom invoice from the field with just 1 click, Create estimates, email them in seconds, and easily convert them to a job, Greet every visitor that enters the website and invites them to book a job online, Answer all incoming calls, reduce job cancellations and optimize the ad spend and more.

What is Workiz used for?

Workiz is a Field Service Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Call Recording, Communication Management and Workflow Management .

What are the top features of Workiz?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of Workiz.

Who uses Workiz?

Workiz is used by Consumer Services, Construction and Hospital & Health Care among other industries.

What are Workiz alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for Workiz.

Where is Workiz located?

Workiz is headquartered at 9555 Chesapeake Dr. Suite 120, San Diego 92123.
lightning

Peers used Workiz for call recording and communication management

Workiz Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.03/5

Read Reviews (17)
Custom Reports

3.53/5

Read Reviews (99)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.03/5

Read Reviews (17)
Custom Reports

3.53/5

Read Reviews (99)

Software Failure Risk Guidance

?

for Workiz

Overall Risk Meter

Low Medium High

Top Failure Risks for Workiz

Workiz, Inc. News

Product

Workiz Unveils the Industry's First 'Service Revenue Machine'; Completes Platform with ...

Workiz has launched Genius Marketing, completing its Service Revenue Machine platform. This integration enhances field service operations by combining scheduling, dispatching, and payments with automated marketing. The platform aims to increase revenue by up to 20% for field service businesses, leveraging AI-driven campaigns and centralized reputation management.

Product

The Autonomous SMB: Workiz's AI Engine Aims to Automate Field Service ...

Workiz launched Genius Marketing, an AI-powered platform designed to automate demand generation for field service businesses. This integration transforms operational data into revenue opportunities, aiming for a 20% revenue increase. Key features include AI-driven outreach campaigns, automated estimate recovery, and a click-to-cash reporting layer, setting Workiz apart in the competitive FSM software market.

Product

Workiz Unveils the Industry's First 'Service Revenue Machine ...

Workiz launched Genius Marketing, completing its Service Revenue Machine platform. This integration unifies operations with automated marketing, enhancing field service businesses' revenue by up to 20%. Key features include AI-driven campaigns, estimate recovery, and centralized reputation management. Early adopters, like Gold Eagle Services, have seen significant revenue boosts.

Product

https://www.workiz.com/blog/news/

Workiz has announced a new integration with Linxup, enhancing fleet management capabilities for service professionals. This integration aims to streamline operations by providing real-time tracking and management tools.

Workiz, Inc. Profile

Company Name

Workiz, Inc.

Company Website

https://www.workiz.com/

HQ Location

9555 Chesapeake Dr. Suite 120, San Diego 92123

Employees

11-50

Social

Financials

SERIES B