WorkWave PestPac Overview

WorkWave PestPac is a software that enhances revenue and profitability by streamlining operational processes for pest control businesses. It automates back-office tasks, improves customer service, and boosts marketing efficiency.

Use Cases

Customers recommend PEST Analysis, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using WorkWave PestPac.

Other use cases:

  • Contract Management
  • Rating And Review Management
  • Training & Onboarding
  • Products & Pricelist Management
  • Customer Feedback Management
  • Sales Call Management
  • Contact List Management
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using WorkWave PestPac.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Visibility
  • Improve Efficiency
  • Grow Market Share
  • Improve Stakeholder Relations
  • Improve Consistency
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WorkWave PestPac Use-Cases and Business Priorities: Customer Satisfaction Data

WorkWave PestPac works with different mediums / channels such as Phone Calls. and Mobile.

WorkWave PestPac's features include Alerts: Popups & Notifications, Recording, Dashboard, etc. and WorkWave PestPac support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also WorkWave PestPac analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our ability to make home deliveries has been a new sales stream which we had not used before the pandemic. Being able to offer our customers the home delivery option during the initial lockdown -and since- has proved popular." - Birds Bakery

WorkWave PestPac, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for WorkWave PestPac

Top Industries

  • Consumer Services
  • Food & Beverages
  • Transportation/Trucking/Railroad

Popular in

  • Small Business
  • Mid Market
  • Enterprise

WorkWave PestPac is popular in Consumer Services, Food & Beverages, and Transportation/Trucking/Railroad and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on WorkWave PestPac Use Cases

How efficiently Does WorkWave PestPac manage your PEST Analysis?

What benefits does WorkWave PestPac offer for Helpdesk Management?

What Are the key features of WorkWave PestPac for Engagement Management?

How does WorkWave PestPac address your Contract Management Challenges?

What Are the key features of WorkWave PestPac for Rating And Review Management?

27+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well WorkWave PestPac solved their Field Service Management needs. Cuspera uses 1050 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
WorkWave PestPac testimonial

Birds Bakery
Our ability to make home deliveries has been a new sales stream which we had not used before the pandemic. Being able to offer our customers the home delivery option during the initial lockdown -and since- has proved popular. Testimonial By Birds Bakery
WorkWave PestPac testimonial

PharmScript
We were able to explore what the tool does in a few days. On day three, we were ready to subscribe to Route Manager 360. Testimonial By PharmScript
WorkWave PestPac testimonial

Kane Brewing
Route Manager helps us prepare for these busier periods by allowing us to more evenly distribute stops for drivers during working hours. The software also helps a lot through the holidays when we have to do more stops in fewer days. Testimonial By Kane Brewing
CUSTOMERS TESTIMONIALS
WorkWave PestPac testimonial

Birds Bakery
Our ability to make home deliveries has been a new sales stream which we had not used before the pandemic. Being able to offer our customers the home delivery option during the initial lockdown -and since- has proved popular. Testimonial By Birds Bakery
WorkWave PestPac testimonial

PharmScript
We were able to explore what the tool does in a few days. On day three, we were ready to subscribe to Route Manager 360. Testimonial By PharmScript
WorkWave PestPac testimonial

Kane Brewing
Route Manager helps us prepare for these busier periods by allowing us to more evenly distribute stops for drivers during working hours. The software also helps a lot through the holidays when we have to do more stops in fewer days. Testimonial By Kane Brewing

Case Studies

Consumer Services

CASE STUDY Atomic Pest Control

Atomic Pest Control was growing fast and needed to manage new branches and keep service quality high. They faced problems with old ways of working, like using pen and paper. They used PestPac by Work...Wave to help their teams work better. The RouteOp feature made routes more efficient, letting technicians do 18-20 stops a day instead of 10. They also used digital forms and a customer portal to help with sales and service. As a result, jobs completed per tech increased by 80-100% and the company stayed efficient while growing.

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Non-Profit Organization Management

CASE STUDY MANNA

MANNA needed a better way to manage meal deliveries for people with serious illnesses. Their old system caused confusion, delays, and wasted time. They chose WorkWave Route Manager 360 with GPS Track...ing to help. The new system made it easy to track drivers, create reports, and plan routes. This helped MANNA save time and money, add more clients, and improve delivery accuracy.

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Construction

CASE STUDY Central Carolina Air Conditioning

Central Carolina Air Conditioning had trouble managing many customers and keeping service quality high. They chose ServMan by WorkWave to help organize data, optimize routes, and improve daily tasks.... ServMan let them tailor the system to their needs and automate reports. Technicians could do more jobs each day and take payments in the field. With Slingshot, they handled over 800 customer contacts in a weekend. Managers now get better reports and the team works more efficiently.

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Retail

CASE STUDY Great Lakes Ace Hardware

Great Lakes Ace Hardware needed a better way to manage deliveries as their business grew and online orders increased. Their old system was slow and required a lot of manual work. They started using R...oute Manager 360 with GPS tracking. This helped them plan routes faster and handle more deliveries. They increased deliveries by 30% and improved customer satisfaction. The new system also made it easier for drivers and the back office to communicate.

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Food & Beverages

CASE STUDY COOK Trading Ltd.

COOK Trading Ltd. needed a way to make their delivery routes more efficient as demand grew. They chose Route Manager 360 with GPS Tracking to help with this. The software was first tested at one loca...tion, then quickly rolled out to all 90 locations when demand increased. Route Manager 360 made it easy for staff to learn and use. As a result, COOK saw a 433% increase in orders processed, gave customers a 1-hour delivery window, and reduced route planning from hours to minutes.

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Non-Profit Organization Management

CASE STUDY Jefferson Council on Aging, Inc.

Jefferson Council on Aging, Inc. needed a better way to manage meal deliveries for seniors. Their old routing software was slow and hard to use, especially during the pandemic. They switched to Route...Manager by WorkWave. This new system made it easy to change routes and improved delivery schedules. As a result, they increased daily meal deliveries from 1,100 to 1,500, a 36.4% increase. They also saw fewer delivery complaints and better connections with the seniors they serve.

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Frequently Asked Questions(FAQ)

for WorkWave PestPac

What is WorkWave PestPac?

WorkWave PestPac is a Pest Control Software that empowers to increase revenue and profitability by transforming the operational processes. It allows to equip the office staff and field technicians with the features that are most critical to improving office and field efficiency, enabling to serve more customers, gain a competitive edge, and increase the bottom line.

It helps to automate back office processes to reduce operational costs, enhance the customer service to drive more sales, gain insight into the field technicians to ensure accountability and offer services that provide a competitive edge. It also automates routine marketing processes, track and manage campaign performance and generate more leads for the pest control business and so on.

Some of its features include save valuable time and get paid faster by streamlining complex accounting tasks, collaborate with an experienced, in-house team on strategic digital marketing plans that help to grow, visual insights into the data needed to evaluate the business performance, increasing customer satisfaction, and boost productivity, improve communications with your customers with notification reminders, service notifications, and many more.

What is WorkWave PestPac used for?

WorkWave PestPac is a Field Service Management Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by PEST Analysis, Helpdesk Management and Engagement Management .

What are the top features of WorkWave PestPac?

Alerts: popups & Notifications, Recording and Dashboard are some of the top features of WorkWave PestPac.

Who uses WorkWave PestPac?

WorkWave PestPac is used by Consumer Services, Food & Beverages and Transportation/Trucking/Railroad among other industries.

What are WorkWave PestPac alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for WorkWave PestPac.

Where is WorkWave PestPac located?

WorkWave PestPac is headquartered at Holmdel, NJ.
lightning

Peers used WorkWave PestPac for PEST Analysis and helpdesk management

WorkWave PestPac Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.03/5 ★

Read Reviews (11)
Custom Reports

3.81/5 ★

Read Reviews (146)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.03/5 ★

Read Reviews (11)
Custom Reports

3.81/5 ★

Read Reviews (146)

WorkWave PestPac Integrations

WorkWave PestPac integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.61/5 ★

Read Reviews (44)
Data Import

4.07/5 ★

Read Reviews (130)

Opiniion

4.12 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Podium

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for WorkWave PestPac

Overall Risk Meter

Low Medium High

Top Failure Risks for WorkWave PestPac

WorkWave LLC News

Executive

WorkWave Appoints Arjun Ramchandran as Chief Customer Officer - Kilgore News Herald

WorkWave has appointed Arjun Ramchandran as Chief Customer Officer to enhance customer experience and satisfaction. With 15 years of leadership experience, Ramchandran will oversee global post-sales functions, focusing on customer engagement in commercial cleaning, security, pest control, and the green industry. His previous roles include CCO at ARCOS and leadership positions at Genesys.

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Executive

WorkWave Appoints Arjun Ramchandran as Chief Customer Officer

WorkWave has appointed Arjun Ramchandran as Chief Customer Officer. With over 15 years of leadership experience, Ramchandran will oversee global post-sales functions, enhancing customer satisfaction across WorkWave's key verticals, including commercial cleaning and pest control. His previous roles include CCO at ARCOS and leadership positions at Genesys, where he focused on customer success and professional services.

Read more →
Executive

Kevin Kemmerer Fuels WorkWaves Next Stages of Growth & Innovation - The Software Report

Kevin Kemmerer, CEO of WorkWave, is driving the company's next phase of growth and innovation. Under his leadership, WorkWave focuses on expanding its service software offerings and enhancing automation for field service businesses. Kemmerers strategic vision emphasizes product innovation and operational excellence to strengthen WorkWaves position in the service management software market.

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Executive

WorkWave Appoints Greg Doran as CFO - Roofing Contractor

WorkWave has appointed Greg Doran as its new Chief Financial Officer.

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WorkWave LLC Profile

Company Name

WorkWave LLC

Company Website

//workwave.com

HQ Location

Holmdel, NJ

Employees

251-500

Social

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Financials

M&A