WorkWave PestPac Overview

WorkWave PestPac is a software that enhances revenue and profitability by streamlining operational processes for pest control businesses. It automates back-office tasks, improves customer service, and boosts marketing efficiency.

Use Cases

Customers recommend PEST Analysis, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using WorkWave PestPac.

Other use cases:

  • Contract Management
  • Rating And Review Management
  • Training & Onboarding
  • Products & Pricelist Management
  • Customer Feedback Management
  • Sales Call Management
  • Contact List Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using WorkWave PestPac.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Visibility
  • Improve Efficiency
  • Grow Market Share
  • Improve Stakeholder Relations
  • Improve Consistency
See all business priorities See less business priorities

WorkWave PestPac Use-Cases and Business Priorities: Customer Satisfaction Data

WorkWave PestPac works with different mediums / channels such as Phone Calls. and Mobile.

WorkWave PestPac's features include Alerts: Popups & Notifications, Recording, Dashboard, etc. and WorkWave PestPac support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also WorkWave PestPac analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our ability to make home deliveries has been a new sales stream which we had not used before the pandemic. Being able to offer our customers the home delivery option during the initial lockdown -and since- has proved popular." - Birds Bakery

WorkWave PestPac, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for WorkWave PestPac

Top Industries

  • Consumer Services
  • Food & Beverages
  • Transportation/Trucking/Railroad

Popular in

  • Small Business
  • Mid Market
  • Enterprise

WorkWave PestPac is popular in Consumer Services, Food & Beverages, and Transportation/Trucking/Railroad and is widely used by Small Business, Mid Market, and Enterprise.

WorkWave PestPac Customer wins, Customer success stories, Case studies

How does WorkWave PestPac address your PEST Analysis Challenges?

What Are the key features of WorkWave PestPac for Helpdesk Management?

What Are the key features of WorkWave PestPac for Engagement Management?

How can WorkWave PestPac optimize your Contract Management Workflow?

How does WorkWave PestPac facilitate Rating And Review Management?

11 buyers and buying teams have used Cuspera to assess how well WorkWave PestPac solved their Field Service Management needs. Cuspera uses 1050 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

CUSTOMERS TESTIMONIALS
WorkWave PestPac testimonial

Birds Bakery
Our ability to make home deliveries has been a new sales stream which we had not used before the pandemic. Being able to offer our customers the home delivery option during the initial lockdown -and since- has proved popular. Testimonial By Birds Bakery
WorkWave PestPac testimonial

Kevin Anderson

Executive Vice President

Active Pest Control
Before PestPac, streamlined call centers, and moving to a paperless environment, we were essentially duplicating services and labor. Testimonial By Kevin Anderson
WorkWave PestPac testimonial

Michele Tillapaugh

Project Manager

Recker & Boerger
Route Manager makes it easy for me to meet their requests. Now I’m able to use APIs to automatically trigger text alerts to customers and give my team visibility on where a driver is throughout the day. This tool has drastically improved communication among several teams. Testimonial By Michele Tillapaugh
CUSTOMERS TESTIMONIALS
WorkWave PestPac testimonial

Birds Bakery
Our ability to make home deliveries has been a new sales stream which we had not used before the pandemic. Being able to offer our customers the home delivery option during the initial lockdown -and since- has proved popular. Testimonial By Birds Bakery
WorkWave PestPac testimonial

Kevin Anderson

Executive Vice President

Active Pest Control
Before PestPac, streamlined call centers, and moving to a paperless environment, we were essentially duplicating services and labor. Testimonial By Kevin Anderson
WorkWave PestPac testimonial

Michele Tillapaugh

Project Manager

Recker & Boerger
Route Manager makes it easy for me to meet their requests. Now I’m able to use APIs to automatically trigger text alerts to customers and give my team visibility on where a driver is throughout the day. This tool has drastically improved communication among several teams. Testimonial By Michele Tillapaugh
 

Knox Pest Control Selects PestPac by WorkWave to Maximize Operational Excellence

Knox Pest Control has adopted WorkWave's PestPac software to enhance operational efficiency across its Southeast locations. The implementation has led to faster office setups, reduced reporting times..., and streamlined scheduling. PestPac's robust analytics and data management tools have improved productivity and accounts receivable processes, enabling Knox to expand rapidly and operate more efficiently.

Read on →
 

Knox Pest Control Selects WorkWave's PestPac to Drive Growth

Knox Pest Control has selected WorkWave's PestPac software to enhance its operations across the Southeast. The implementation has streamlined onboarding, data management, and reporting, reducing setu...p times and improving productivity. Knox has experienced significant efficiency gains, such as faster office setups, reduced reporting times, and improved accounts receivable. This partnership underscores WorkWave's role in driving growth and operational efficiency for field service businesses.

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COOK Trading Ltd. - Food & Beverages

COOK Trading Ltd. needed a way to make their delivery routes more efficient as demand grew. They chose Route Manager 360 with GPS Tracking to help with this. The software was first tested at one loca...tion, then quickly rolled out to all 90 locations when demand increased. Route Manager 360 made it easy for staff to learn and use. As a result, COOK saw a 433% increase in orders processed, gave customers a 1-hour delivery window, and reduced route planning from hours to minutes.

Read on →

American Scale - Industrial Scale Sales, Rentals, And Calibration

American Scale had problems with an old paper-based system. Work orders were slow and billing was often delayed by a month. They wanted a system that could grow with their business. They chose ServMa...n for its customizability and good reviews from similar companies. ServMan let them switch to digital work orders and made records easy to access. This helped new hires learn faster and improved productivity and efficiency.

Read on →

Termio Pest Control - Consumer Services

Termio Pest Control wanted to grow their business and serve more customers. They had problems with lost time and money because of many declined payments each month. They used WorkWave Payments and it...s Account Updater feature. This helped them reduce declined payments by 80%. They gained about $275,000 in uninterrupted cash flow. The new system also saved time and reduced errors.

Read on →

Cowleys Pest Services - Consumer Services

Cowleys Pest Services is a family-owned pest control business in New Jersey. As the company grew, they struggled with manual scheduling and paperwork. They started using WorkWave's PestPac software t...o handle scheduling, routing, and other business tasks. The software helped them move to a paperless system and automate many processes. As a result, each technician can now handle 20-25 more appointments per day, complete 6,400 jobs per month, and save 30-60 minutes of drive time per day.

Read on →

Frequently Asked Questions(FAQ)

for WorkWave PestPac

What is WorkWave PestPac?

WorkWave PestPac is a Pest Control Software that empowers to increase revenue and profitability by transforming the operational processes. It allows to equip the office staff and field technicians with the features that are most critical to improving office and field efficiency, enabling to serve more customers, gain a competitive edge, and increase the bottom line.

It helps to automate back office processes to reduce operational costs, enhance the customer service to drive more sales, gain insight into the field technicians to ensure accountability and offer services that provide a competitive edge. It also automates routine marketing processes, track and manage campaign performance and generate more leads for the pest control business and so on.

Some of its features include save valuable time and get paid faster by streamlining complex accounting tasks, collaborate with an experienced, in-house team on strategic digital marketing plans that help to grow, visual insights into the data needed to evaluate the business performance, increasing customer satisfaction, and boost productivity, improve communications with your customers with notification reminders, service notifications, and many more.

What is WorkWave PestPac used for?

WorkWave PestPac is a Field Service Management Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by PEST Analysis, Helpdesk Management and Engagement Management .

What are the top features of WorkWave PestPac?

Alerts: popups & Notifications, Recording and Dashboard are some of the top features of WorkWave PestPac.

Who uses WorkWave PestPac?

WorkWave PestPac is used by Consumer Services, Food & Beverages and Transportation/Trucking/Railroad among other industries.

What are WorkWave PestPac alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for WorkWave PestPac.

Where is WorkWave PestPac located?

WorkWave PestPac is headquartered at Holmdel, NJ.
lightning

Peers used WorkWave PestPac for PEST Analysis and helpdesk management

WorkWave PestPac Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.03/5 ★

Read Reviews (11)
Custom Reports

3.81/5 ★

Read Reviews (146)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.03/5 ★

Read Reviews (11)
Custom Reports

3.81/5 ★

Read Reviews (146)

WorkWave PestPac Integrations

WorkWave PestPac integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.61/5 ★

Read Reviews (44)
Data Import

4.07/5 ★

Read Reviews (130)

Opiniion

4.12 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Podium

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for WorkWave PestPac

Overall Risk Meter

Low Medium High

Top Failure Risks for WorkWave PestPac

WorkWave LLC News

Product

WorkWave Announces Wavelytics Decision Intelligence, Evolving Traditional Reporting into Prescriptive Action - PR Newswire

WorkWave announced Wavelytics Decision Intelligence, an AI-powered platform that transforms data into actionable insights for service industries. It features dynamic dashboards, performance scorecards, proactive alerts, and the Ask WAIve interface, enhancing decision-making for roles like CEOs and managers. The solution is set to launch in Q2 2026, with a demo at the Beyond Service Customer Conference.

Read more →
Product

WorkWave debuts WAIve AI platform to transform service operations - Pro Landscaper

WorkWave has launched WAIve, an AI-powered platform designed to enhance service operations by transforming data into actionable insights. The platform optimizes schedules and routes overnight and serves as an interactive assistant during the day. It features predictive intelligence and a natural language interface called 'Ask WAIve.' The platform aims to create a hybrid workforce and will be showcased at WorkWave's Beyond Service Customer Conference.

Read more →
Product

WorkWave Transforms Field Service Operations With WAIve: Always On AI Optimization That Listens, Learns and Acts - PR Newswire

WorkWave has launched "TEAM by WorkWave," a new enterprise solution for cleaning, security, and facilities management providers. This platform integrates field operations with back-office resources, offering features to reduce costs and risks. It builds on TEAM Software's expertise, focusing on mobile field operations to enhance workforce management in North America.

Read more →
Executive

WorkWave Appoints John Phelan as Chief Technology Officer

WorkWave has appointed John Phelan as Chief Technology Officer. Phelan will lead modernization and innovation efforts across WorkWaves core verticals, including commercial cleaning, security, pest control, and the green industry. With over 25 years of experience in technology innovation and leadership roles, Phelan aims to enhance operational efficiency and customer experience through strategic leadership.

Read more →

WorkWave LLC Profile

Company Name

WorkWave LLC

Company Website

//workwave.com

HQ Location

Holmdel, NJ

Employees

251-500

Social

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Financials

M&A