XperienCentral Overview

GX's marketing software enhances digital strategies through its Customer Data Platform (CDP) and Content Management System (CMS). This platform empowers businesses to manage cloud operations and leverage data analytics effectively. By integrating these capabilities, GX enables personalized digital experiences, addressing complex digital challenges. The software's unique selling point lies in its ability to tailor digital interactions, making it a competitive choice for businesses aiming to refine their digital presence and engage customers more effectively.

Use Cases

Customers recommend Content Management, Engagement Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using XperienCentral.

Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using XperienCentral.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

XperienCentral Use-Cases and Business Priorities: Customer Satisfaction Data

XperienCentral works with different mediums / channels such as Website. Promotions. and Offline.

XperienCentral's features include Personalization. and XperienCentral support capabilities include AI Powered, 24/7 Support, Email Support, etc. also XperienCentral analytics capabilities include Analytics, and Custom Reports.

Reviews

"...All this to help you to continuously create relevant content and engage in personalized dialogue with your customer...." Peer review

XperienCentral, belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

XperienCentral is the ideal CMS for organizations aiming to personalize digital channels. Websites are transformed into unique customer experiences using XperienCentral.

Comprehensive Insights on XperienCentral Use Cases

How can XperienCentral optimize your Content Management Workflow?

How does XperienCentral facilitate Engagement Management?

Case Studies

Government Administration

CASE STUDY Gemeente Oss

GX helped Gemeente Oss redesign its website to improve accessibility and user experience. The old site was hard to use for families, seniors, and entrepreneurs. The new site uses high-contrast visual...s, screen reader support, and better navigation. These changes make the site easier for all residents to use. The redesign supports better service delivery and community engagement.

Telecommunications

CASE STUDY Odido

Odido used the Maestro platform from GX Software to improve customer communication. They wanted to give each customer a personal experience using real-time data. Maestro helped Odido send the right m...essage at the right time across web, app, and call center channels. 85% of converted customer journeys were influenced by Maestro messages. Click-through rates for key offers reached 8% to 12%. Self-service on the website and app cut repeat call center contacts by 51%.

Health, Wellness and Fitness

CASE STUDY Essity

Essity used BlueConic's customer data platform to shift to a first-party data strategy. This helped them follow new privacy rules and improve how they reach customers. They made their marketing more ...personal and targeted. Essity saw a 42% increase in revenue, a 50% drop in cost per acquisition, and a 25% boost in return on ad spend. The solution worked across many brands and regions.

Sports

CASE STUDY PSV Eindhoven

GX helped PSV Eindhoven transform its digital platform for fans. PSV wanted to give fans a better online experience with personalized content and real-time updates. GX built a mobile-first website wi...th multilingual support and live match features. The new site uses data to show fans content just for them. PSV.nl won 'Website of the Year 2024' and became the most popular football club site in its category.

Education

CASE STUDY Fontys University of Applied Sciences

BlueConic helped Fontys University of Applied Sciences improve student orientation. GX Software mapped Fontys' data and set clear goals. They used BlueConic to collect and categorize student data. Th...is enabled personalized student journeys. Registrations for career guidance activities increased ninefold. Conversion rates for personalized dialogues were almost 10 times higher than standard methods.

Sports

CASE STUDY N.E.C. Nijmegen

GX redesigned the website and app for N.E.C. Nijmegen. The club wanted to fix its fragmented digital structure and make things easier for fans. GX built a mobile-first platform with digital tickets a...nd facial recognition for faster stadium entry. The new system helps cut down on paper and plastic waste. Fans now get real-time match stats and updates in one place.

XperienCentral Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.34/5

Read Reviews (4)
Custom Reports

3.42/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.34/5

Read Reviews (4)
Custom Reports

3.42/5

Read Reviews (1)

Software Failure Risk Guidance

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for XperienCentral

Top Failure Risks for XperienCentral

GX Software Profile

Company Name

GX Software

Company Website

https://www.gxsoftware.com/

HQ Location

Wijchenseweg 111, Nijmegen, Gelderland 6538 SW, NL

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