GX's marketing software enhances digital strategies through its Customer Data Platform (CDP) and Content Management System (CMS). This platform empowers businesses to manage cloud operations and leverage data analytics effectively. By integrating these capabilities, GX enables personalized digital experiences, addressing complex digital challenges. The software's unique selling point lies in its ability to tailor digital interactions, making it a competitive choice for businesses aiming to refine their digital presence and engage customers more effectively.
XperienCentral Use-Cases and Business Priorities: Customer Satisfaction Data
XperienCentral works with different mediums / channels such as
Website.
Promotions.
and
Offline.
XperienCentral's features include
Personalization.
and XperienCentral support capabilities include
AI Powered,
24/7 Support,
Email Support,
etc.
also XperienCentral analytics capabilities include
Analytics,
and
Custom Reports.
Reviews
"...XperienCentral offers all functionality to bring the three pillars of Customer Experience Management into play: content, customer data and interactions...."
Peer review
XperienCentral,
belong to a category of solutions that help Digital Experience Platform.
Each of them excels in different abilities.
Therefore, determining the best platform for your business will depend on your specific needs and requirements.
XperienCentral is the ideal CMS for organizations aiming to personalize digital channels. Websites are transformed into unique customer experiences using XperienCentral.
XperienCentral Customer wins, Customer success stories, Case studies
What Are the key features of XperienCentral for Content Management?
Xperiencentral helps mid-sized companies create and manage content. The system allows for easy publication to various online channels, ensuring consistent branding across platforms. It also includes features for personalized customer engagement, powered by data insights and interactions.
"...Promotes consistent branding by enabling you to easily publish consistent content to multiple online channels and websites...."
Peer review from GX Software
What solutions does XperienCentral provide for Engagement Management?
XperienCentral helps organizations manage all customer interactions across online and offline channels. The solution includes platforms for managing interactions, gathering customer data, and creating content. XperienCentral aims to help organizations create relevant content and personalize interactions with customers.
"...XperienCentral offers all functionality to bring the three pillars of Customer Experience Management into play: content, customer data and interactions...."
Peer review
BlueConic helped Signify use first-party data to improve marketing. Signify wanted to personalize online channels for customers in over 70 countries. BlueConic created rich customer profiles and a si...ngle customer view. AI automated the classification of 37,500 online inquiries each year. Signify gained insights for 50 countries using 256 data attributes and matched 160,000 online profiles to account data.
S&P Global Commodity Insights
- Information Services
BlueConic helped S&P Global Commodity Insights unify customer data and improve lead scoring. The company used machine learning to score leads and a new dashboard for real-time insights. They boosted ...lead quality and conversion rates with propensity-to-buy scoring. LinkedIn conversions increased 4.7 times by targeting active buying centers. Sales efficiency improved with automated lead scoring and centralized insights. Personalized marketing drove strong campaign engagement.
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BlueConic helps ANWB deliver a better digital experience. ANWB needed to balance privacy with personalized service for its members. They used BlueConic to collect and manage first-party data and crea...te unified customer profiles. This lets them send over 400 personalized messages and run real-time omnichannel marketing. ANWB saw higher conversion rates and more satisfied customers with personalized cross-sell and upsell campaigns.
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GX redesigned the website and app for N.E.C. Nijmegen. The club wanted to fix its fragmented digital structure and make things easier for fans. GX built a mobile-first platform with digital tickets a...nd facial recognition for faster stadium entry. The new system helps cut down on paper and plastic waste. Fans now get real-time match stats and updates in one place.
