ZaZaChat Overview

Zazachat can be easily implemented and configured on websites. It enhances customer support by providing real-time communication.

Use Cases

Customers recommend Helpdesk Management, Measuring Customer Satisfaction, Knowledge Management, as the business use cases that they have been most satisfied with while using ZaZaChat.

Other use cases:

  • Competitive Intelligence
  • Engagement Management
  • Sales Call Management
  • Sending & Publishing Communications
  • Workflow Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ZaZaChat.

Other priorities:

  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

ZaZaChat Use-Cases and Business Priorities: Customer Satisfaction Data

ZaZaChat works with different mediums / channels such as Website. Chat. and Mobile.

ZaZaChat's features include Ticketing, and Personalization. and ZaZaChat support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also ZaZaChat analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The application itself is brilliant, lots of features and great connectivity to get users engaged...." Peer review by Industry Analyst / Tech Writer

ZaZaChat, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ZaZaChat

Top Industries

  • Computer & Network Security
  • Accounting

Popular in

  • Small Business

ZaZaChat is popular in Computer & Network Security, and Accounting, and is widely used by Small Business,

Comprehensive Insights on ZaZaChat Use Cases

What Are the key features of ZaZaChat for Helpdesk Management?

How can ZaZaChat optimize your Measuring Customer Satisfaction Workflow?

What benefits does ZaZaChat offer for Knowledge Management?

What solutions does ZaZaChat provide for Competitive Intelligence?

How can ZaZaChat optimize your Engagement Management Workflow?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ZaZaChat solved their Live Chat needs. Cuspera uses 403 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

lightning

Peers used ZaZaChat for helpdesk management and measuring customer satisfaction

ZaZaChat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.99/5 ★

Read Reviews (6)
Analytics

3.87/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.99/5 ★

Read Reviews (6)
Analytics

3.87/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for ZaZaChat

Overall Risk Meter

Low Medium High

Top Failure Risks for ZaZaChat

ZaZaChat Feeds

Mastering Live Chat for B2B Marketing Success

Learn how to elevate your B2B marketing game through the power of live chat.

The post Mastering Live Chat for B2B Marketing Success appeared first on Live Chat for Websites.

29/03/2024 - source

A Day in the Life of a Live Chat Sales Representative: Daily Operations Unveiled

Step into the fast-paced world of live chat sales as we unveil the daily operations of a live chat sales representative.

The post A Day in the Life of a Live Chat Sales Representative: Daily Operations Unveiled appeared first on Live Chat for Websites.

18/03/2024 - source

The Benefits of Live Chat for ISO Certified Companies

Discover how ISO certified companies can leverage live chat to enhance customer communication, improve efficiency, and maintain compliance.

The post The Benefits of Live Chat for ISO Certified Companies appeared first on Live Chat for Websites.

18/03/2024 - source

ZaZaChat Profile

Company Name

ZaZaChat

Company Website

http://www.zazachat.com/

HQ Location

Dubai Marina, 27th Floor, Dubai, UAE NA, AE

Employees

NA

Financials

PRIVATE