Zoho Analytics Overview

Zoho-Analytics is a self-service business intelligence platform that enables dashboard creation and data analysis. Users can sign up for free.

Use Cases

Customers recommend Social Media Analytics, Competitive Intelligence, Collaboration, as the business use cases that they have been most satisfied with while using Zoho Analytics.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Funnel Analysis
  • Campaign Management
  • White Labeling
  • Lead Analytics
  • Engagement Management
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Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Zoho Analytics.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Launch New Products
  • Build Brand Awareness
  • Improve Consistency
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
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Zoho Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Analytics's features include Dashboard, Personalization, Templates, etc. and Zoho Analytics support capabilities include AI Powered, Phone Support, 24/7 Support, etc. also Zoho Analytics analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zoho Analytics made us more efficient by helping us track our agents' performance—which is the lifeline of our business—our customer repayment rates to predict our cash flow for the future, and to identify potential write-offs for every year, thereb...y assessing potential risk." - Ben Walwyn

Zoho Analytics, Hevo, Phocas, ZAP Data Hub, Striim, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Analytics

Top Industries

  • Information Technology and Services
  • Manufacturing
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Analytics is popular in Information Technology And Services, Manufacturing, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoho Analytics Use Cases

What benefits does Zoho Analytics offer for Social Media Analytics?

How can Zoho Analytics enhance your Competitive Intelligence process?

What benefits does Zoho Analytics offer for Collaboration?

What solutions does Zoho Analytics provide for Helpdesk Management?

How can Zoho Analytics enhance your Communication Management process?

42+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zoho Analytics solved their Business Intelligence needs. Cuspera uses 5629 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Analytics testimonial

Ben Walwyn

Chief Technology Officer

Yellow Africa

Zoho Analytics made us more efficient by helping us track our agents' performance—which is the lifeline of our business—our customer repayment rates to predict our cash flow for the future, and to identify potential write-offs for every year, thereby assessing potential risk. Testimonial By Ben Walwyn
Zoho Analytics testimonial

Rupendra Nigam

Vice President of IT

Spykar India

Cost and usability were key factors for us in selecting Zoho Analytics over Power BI and QlikView. Zoho Analytics gives us precise insights on our 900 stores across India with the highest sales and styles preferred by our customers. With their new 5.0 release, the platform is complete with Zoho Dat...aPrep and advanced augmented capabilities.

Testimonial By Rupendra Nigam
Zoho Analytics testimonial

Simone Drera

VP-Business Development

Flexxaire Inc.

Zoho Analytics has reduced the time it takes to do analysis by 90%. Earlier we had to download all the data, cleanse it row by row, and finally do analysis. Now we just import, and then drag and drop as required. It takes just 10% of the time that we used to spend on improving our team's productivi...ty.

Testimonial By Simone Drera
CUSTOMERS TESTIMONIALS
Zoho Analytics testimonial

Ben Walwyn

Chief Technology Officer

Yellow Africa

Zoho Analytics made us more efficient by helping us track our agents' performance—which is the lifeline of our business—our customer repayment rates to predict our cash flow for the future, and to identify potential write-offs for every year, thereby assessing potential risk. Testimonial By Ben Walwyn
Zoho Analytics testimonial

Rupendra Nigam

Vice President of IT

Spykar India

Cost and usability were key factors for us in selecting Zoho Analytics over Power BI and QlikView. Zoho Analytics gives us precise insights on our 900 stores across India with the highest sales and styles preferred by our customers. With their new 5.0 release, the platform is complete with Zoho Dat...aPrep and advanced augmented capabilities.

Testimonial By Rupendra Nigam
Zoho Analytics testimonial

Simone Drera

VP-Business Development

Flexxaire Inc.

Zoho Analytics has reduced the time it takes to do analysis by 90%. Earlier we had to download all the data, cleanse it row by row, and finally do analysis. Now we just import, and then drag and drop as required. It takes just 10% of the time that we used to spend on improving our team's productivi...ty.

Testimonial By Simone Drera

Case Studies

Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

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Creating Tabular Views | Zoho Analytics

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Frequently Asked Questions(FAQ)

for Zoho Analytics

What is Zoho Analytics?

Zoho Analytics is a BI and analytics platform that analyzes data, creates stunning data visualizations, and discovers hidden insights. It helps small to large organizations get valuable insights from their business data. It is used across various functional areas and by a wide range of users for their reporting and analytics needs. It is designed to help users to easily create and share powerful reports in minutes, with no IT help.

It unravels hidden insights, identifies trends, monitors key business metrics, and determines outliers. Transform huge amounts of raw data into actionable reports and dashboards. Zoho Analytics blends data automatically from multiple sources into reports and dashboards, letting users correlate business metrics across these sources.

Some of its features include geo visualization, data alerts, report scheduling, drag-and-drop interface, white labeling, ask zia, data connectors, auto-joined data, and more.

What is Zoho Analytics used for?

Zoho Analytics is a Business Intelligence Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Social Media Analytics, Competitive Intelligence and Collaboration .

What are the top features of Zoho Analytics?

Dashboard, Personalization and Templates are some of the top features of Zoho Analytics.

Who uses Zoho Analytics?

Zoho Analytics is used by Information Technology And Services, Manufacturing and Management Consulting among other industries.

What are Zoho Analytics alternatives?

Hevo, Phocas, ZAP Data Hub and Striim are popular alternatives for Zoho Analytics.

Where is Zoho Analytics located?

Zoho Analytics is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Analytics for social media analytics and competitive intelligence

Zoho Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (25)
Analytics

4.31/5

Read Reviews (816)
Custom Reports

4.05/5

Read Reviews (1837)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (25)
Analytics

4.31/5

Read Reviews (816)
Custom Reports

4.05/5

Read Reviews (1837)

Software Failure Risk Guidance

?

for Zoho Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Analytics

Zoho Corporation Pvt. Ltd News

Customer

Joyalukkas Joins Forces with Zoho for Global Digital Transformation

Joyalukkas partners with Zoho to implement Zoho's Customer Experience Platform across 175 showrooms globally, enhancing customer engagement and operational efficiency. The platform will unify sales and centralize customer data, initially rolled out in India and expanding to 10 international markets. Zoho's scalable technology supports Joyalukkas' shift to proactive, insight-driven customer interactions.

Product

Enhance workplace efficiency with Zoho Cliq message actions

Zoho has introduced message actions in Zoho Cliq to enhance workplace efficiency by transforming chats into actionable tasks, tickets, or notes. This feature integrates with Zoho Projects, Zoho Desk, Zoho CRM, Trello, and more, allowing users to streamline communication and improve productivity. The Cliq developer platform also enables custom message actions, such as sentiment analysis and smart recommendations.

Product

Zoho unveils proprietary large language model

Zoho has launched Zia LLM, a proprietary large language model, leveraging Nvidias AI platform. The model, with parameters of 1.3 billion, 2.6 billion, and 7 billion, is optimized for contextual applicability and data privacy. Additionally, Zoho introduced automatic speech recognition models for English and Hindi, outperforming competitors by up to 75%. These innovations will be deployed across Zoho's data centers in the US, India, and Europe.

Product

Feature spotlight: Settings Customization in Zoho Mail

Zoho Mail introduces Settings Customization, allowing admins to control user interactions and email formatting. This feature enables organizations to enforce brand standards, manage access to tools, and maintain email consistency. Admins can lock font settings, control email viewing, and enforce security measures, tailoring the email experience to organizational needs.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE