Zoho Connect Overview

Zoho-Connect offers modern intranet software to enhance internal communications, surveys, and task management. It unifies company efforts to boost culture and achieve common goals.

Use Cases

Customers recommend Collaboration, Communication Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Zoho Connect.

Other use cases:

  • Engaging And Following Up
  • Content Sharing
  • Document Sharing
  • Online Polls
  • Workflow Management
  • Customer Feedback Management
  • Meeting Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Zoho Connect.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Zoho Connect Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Connect works with different mediums / channels such as Chat. E-Mail. and Social Media.

Zoho Connect's features include Personalization, Feedback Surveys, and Alerts: Popups & Notifications. and Zoho Connect support capabilities include Chat Support, Phone Support, Email Support, etc. also Zoho Connect analytics capabilities include Custom Reports, and Analytics.

Reviews

"Zoho Connect has been a total game changer for our communication within The Booster Club." - Mark Santelia

Peer review evidence (same sources as the product rating summary)

"...I love Zoho Connect because it is an easy-to-use software, it is very intuitive and it has enough features so it is worth using, it is more than a project management or team collaboration tool, it is an online filing cabinet, library, calendar , call tool, integrated chat, documents, with extensive integration with all other Zoho applications and tools...." Peer review by Michael E, Bachelor of Science, Computer Engineering, Programming, Projects
"...Great tool for company content management and communication...." Peer review by Sajid Zaman
"...This includes a knowledge base...." Zoho Connect Makes It Easy to Collaborate With Your Team

Zoho Connect, Claromentis, Happeo, Unily, BlogIn®, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Connect

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Connect is popular in Marketing And Advertising, Information Technology And Services, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Connect Customer wins, Customer success stories, Case studies

How efficiently Does Zoho Connect manage your Collaboration?

Why is Zoho Connect the best choice for Communication Management?

How efficiently Does Zoho Connect manage your Knowledge Management?

How can Zoho Connect enhance your Engaging And Following Up process?

What solutions does Zoho Connect provide for Content Sharing?

11 buyers and buying teams have used Cuspera to assess how well Zoho Connect solved their Team Collaboration needs. Cuspera uses 385 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

CUSTOMERS TESTIMONIALS
Zoho Connect testimonial

Mark Santelia

President

Booster Club

Zoho Connect has been a total game changer for our communication within The Booster Club. Testimonial By Mark Santelia
Zoho Connect testimonial

Rusty Dycus

KERUSSO.COM

It's amazing how well connected our entire office is. Thanks to Zoho Connect for catering to our "Facebook-like" needs. Testimonial By Rusty Dycus
Zoho Connect testimonial

François NANQUETTE

Owner

Généraction

We use Zoho Connect for our inter-office communication and it is more efficient for accessing real time information. Testimonial By François NANQUETTE
CUSTOMERS TESTIMONIALS
Zoho Connect testimonial

Mark Santelia

President

Booster Club

Zoho Connect has been a total game changer for our communication within The Booster Club. Testimonial By Mark Santelia
Zoho Connect testimonial

Rusty Dycus

KERUSSO.COM

It's amazing how well connected our entire office is. Thanks to Zoho Connect for catering to our "Facebook-like" needs. Testimonial By Rusty Dycus
Zoho Connect testimonial

François NANQUETTE

Owner

Généraction

We use Zoho Connect for our inter-office communication and it is more efficient for accessing real time information. Testimonial By François NANQUETTE
 

Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) - Government Agency - Large

Zoho, SMEDAN unleash N20bn digital push for 25, 000 Nigerian MSMEs

Abuja, Nigeria

Zoho partners with SMEDAN to launch a N20 billion digital support program for 25,000 Nigerian MSMEs. The initiative provides Zoho wallet credits for over 60 cloud-based applications and includes trai...ning and technical support. This effort aims to reduce technology adoption costs and enhance digital capabilities for small businesses in Nigeria.

Read on →
 

Galaxy Health Insurance - Insurance - Medium

Galaxy Health Insurance partners with Zoho to build and deploy a scalable, regulator-compliant distribution platform in under three months

Chennai, India

Zoho partnered with Galaxy Health Insurance to create a scalable, regulator-compliant distribution platform. This CRM-led solution enables fast agent onboarding, tele-sales, and customer support, int...egrating with TCS BaNCS for seamless operations. The platform supports complex commission structures and regulatory compliance, enhancing Galaxy's distribution capabilities without increasing operational headcount.

Read on →
 

Krea University - Education - Medium

Zoho Corporation Marks 30 Years, Now Supports Over One Million Organisations

India

Zoho celebrates its 30th anniversary, highlighting its growth to over one million customers and a 20% revenue increase. Krea University expanded its use of Zoho's platform, transforming operations an...d enhancing reliance on Zoho's diverse product suite. The company's commitment to R&D and AI-driven solutions continues to attract major enterprises like Mercedes-Benz India and Union Bank of India.

Read on →
 

Zarthi - Information Technology And Services - Small

India

Zoho Desk helped Zarthi, a cloud management company, resolve 33,590 tickets in one department. The team adopted Zoho Desk twice as fast as previous solutions. Automations and integrations with Twilio..., Zoho Analytics, and Zoho CRM improved ticket routing and performance tracking. Real-time dashboards and mobile access boosted collaboration and agent productivity. Zarthi saw faster response times and higher customer satisfaction rates.

 

Specialized Packaging Group (SPG) - Manufacturing - Large

Chicago, USA

Zoho One helped SPG unify 143 users across 30 manufacturing sites. Before Zoho, each site managed sales and customer data separately, causing duplicated work and no clear view of business performance.... With Zoho One, SPG standardized sales processes, integrated CRM with project management, and enabled real-time data sharing. Leadership now uses analytics to spot new market opportunities and track why deals are won or lost. SPG moved from siloed operations to a single, data-driven organization.

 

Shiji Group - Hospitality - Very Large

Beijing, China

Shiji Group used Zoho Desk to support its global expansion. The company needed a scalable ticketing system for its hospitality technology business. Zoho Desk was chosen for its usability, fast implem...entation, and custom features. Shiji integrated Zoho Desk with Zoho CRM, Analytics, and other tools. The solution enabled automation, multi-channel support, and custom workflows. Shiji now resolves customer tickets quickly and manages performance with Zoho Desk metrics.

Integrating Google Drive with Zoho Connect

Video Thumbnail
lightning

Peers used Zoho Connect for collaboration and communication management

Zoho Connect Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.25/5

Read Reviews (23)
Analytics

3.78/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.25/5

Read Reviews (23)
Analytics

3.78/5

Read Reviews (4)

Software Failure Risk Guidance

?

for Zoho Connect

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Connect

Zoho Corporation Pvt. Ltd News

Product

WhatsApp messages for events: Zoho Backstage enhancements

Zoho has enhanced its Zoho Backstage platform with new WhatsApp integration features. These include delivery reports for message tracking, scheduled notifications, expanded automation triggers for various stakeholders, and improved account management. These updates aim to streamline event communication, offering organizers greater visibility and flexibility in managing WhatsApp messaging.

Product

Introducing Zoho connected apps for Google Gemini

Zoho introduces connected apps for Google Gemini, allowing seamless integration of Zoho applications with Gemini's AI capabilities. This integration simplifies workflows by enabling users to access and interact with business data across Zoho CRM, Zoho Mail, Bigin, Zoho Desk, and Zoho Projects through a single conversational interface. The integration aims to reduce context switching and enhance productivity.

Product

Zoho Backstage x Zoho MCP: Your events, now connected to AI

Zoho has launched the Model Context Protocol (MCP) server for Zoho Backstage, enabling integration with AI tools like Claude and ChatGPT. This allows users to manage event data and workflows using natural language, enhancing event management automation and AI-driven data interaction. MCP supports 49 operations, facilitating seamless AI integration for event planning tasks.

Product

Zoho Mail is now on AWS Marketplace

Zoho Mail is now available on AWS Marketplace, allowing organizations using AWS for software procurement to subscribe to Zoho Mail Premium directly through their AWS account. This integration simplifies billing and management, aligning with existing AWS procurement workflows. Zoho Mail Premium offers robust email security, compliance tools, and centralized admin controls.

Zoho Corporation Pvt. Ltd Profile

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE