Zoho Connect Overview

Zoho-Connect offers modern intranet software to enhance internal communications, surveys, and task management. It unifies company efforts to boost culture and achieve common goals.

Use Cases

Customers recommend Collaboration, Communication Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Zoho Connect.

Other use cases:

  • Engaging And Following Up
  • Content Sharing
  • Document Sharing
  • Online Polls
  • Workflow Management
  • Customer Feedback Management
  • Meeting Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Zoho Connect.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Zoho Connect Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Connect works with different mediums / channels such as Chat. E-Mail. and Social Media.

Zoho Connect's features include Personalization, Feedback Surveys, and Alerts: Popups & Notifications. and Zoho Connect support capabilities include Chat Support, Phone Support, Email Support, etc. also Zoho Connect analytics capabilities include Custom Reports, and Analytics.

Reviews

"Zoho Connect is a great progressive business communication tool, and is a good fit for a workforce that is dependent on mobile communication." - Rick Fiebiger

Zoho Connect, Claromentis, Happeo, Unily, BlogInĀ®, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Connect

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Connect is popular in Marketing And Advertising, Information Technology And Services, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoho Connect Use Cases

What solutions does Zoho Connect provide for Collaboration?

What makes Zoho Connect ideal for Communication Management?

What solutions does Zoho Connect provide for Knowledge Management?

What Are the key features of Zoho Connect for Engaging And Following Up?

How can Zoho Connect optimize your Content Sharing Workflow?

11 buyers and buying teams have used Cuspera to assess how well Zoho Connect solved their Team Collaboration needs. Cuspera uses 385 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Connect testimonial

Rick Fiebiger

Phresh Spa Saloon
Zoho Connect is a great progressive business communication tool, and is a good fit for a workforce that is dependent on mobile communication. Testimonial By Rick Fiebiger
Zoho Connect testimonial

Terrence Liverpool

Senior Marketing and Digital Communications Manager

The International Securities Exchange (ISE)
Zoho Connect has made a significant impact on our company it has given us a new tool to share information, get closer as an organization and give us a more familial feel. Employees can see what is going on with everyone else, users can share accomplishments and milestones inside and outside of the ...workplace and it makes it a lot easier for everyone to meet and discuss when we have larger all-employee events because everyone feels like they know more about their fellow employees.

Testimonial By Terrence Liverpool
Zoho Connect testimonial

Operations Manager

Leading social service organization
Zoho Connect has allowed us to share information and learnings from across the organisation and across project areas. Testimonial By Operations Manager
CUSTOMERS TESTIMONIALS
Zoho Connect testimonial

Rick Fiebiger

Phresh Spa Saloon
Zoho Connect is a great progressive business communication tool, and is a good fit for a workforce that is dependent on mobile communication. Testimonial By Rick Fiebiger
Zoho Connect testimonial

Terrence Liverpool

Senior Marketing and Digital Communications Manager

The International Securities Exchange (ISE)
Zoho Connect has made a significant impact on our company it has given us a new tool to share information, get closer as an organization and give us a more familial feel. Employees can see what is going on with everyone else, users can share accomplishments and milestones inside and outside of the ...workplace and it makes it a lot easier for everyone to meet and discuss when we have larger all-employee events because everyone feels like they know more about their fellow employees.

Testimonial By Terrence Liverpool
Zoho Connect testimonial

Operations Manager

Leading social service organization
Zoho Connect has allowed us to share information and learnings from across the organisation and across project areas. Testimonial By Operations Manager

Case Studies

Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Read more ā†’
Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Read more ā†’
Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

Read more ā†’
Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

Read more ā†’
Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Read more ā†’
Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Read more ā†’

Video

Integrating Google Drive with Zoho Connect

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lightning

Peers used Zoho Connect for collaboration and communication management

Zoho Connect Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.25/5 ā˜…

Read Reviews (23)
Analytics

3.78/5 ā˜…

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.25/5 ā˜…

Read Reviews (23)
Analytics

3.78/5 ā˜…

Read Reviews (4)

Software Failure Risk Guidance

?

for Zoho Connect

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Connect

Zoho Corporation Pvt. Ltd News

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ManageEngine Introduces DEX Capabilities in Endpoint Central, Advancing Towards Autonomous Endpoint Management

ManageEngine, a division of Zoho Corporation, has introduced digital employee experience (DEX) capabilities to its Endpoint Central platform. This enhancement aims to improve IT teams' ability to proactively resolve endpoint performance issues, thereby enhancing employee productivity and satisfaction. The new features include real-time insights, diagnostics, and automation, and are available as a stand-alone SaaS product or an add-on to Endpoint Central.

Read more ā†’
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Zoho Finance Suite: Powering Belgiums shift to E-Invoicing

Zoho is expanding its Finance Suite to support Belgium's nationwide e-invoicing mandate starting January 2026. The suite, including Zoho Billing, Zoho Books, and Zoho Inventory, will enable Belgian businesses to issue and receive invoices via the Peppol network, ensuring compliance with the BIS 3.0 format. This expansion highlights Zoho's commitment to aiding businesses in Europe with seamless invoicing workflows.

Read more ā†’
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Tuning response time psychology with an integrated solution

Zoho CRM now integrates with Office24by7's cloud telephony solution, enhancing sales efficiency by providing instant lead alerts, auto-dialing, and smart routing. This integration allows sales teams to access full CRM context during calls, improving conversion rates and overall productivity. The solution also offers call analytics and performance insights for better sales management.

Read more ā†’

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE