Zoho ContactManager Overview

Zoho-contactmanager offers Bigin by Zoho CRM, a user-friendly CRM for small and micro businesses. A free trial can be started today.

Use Cases

Customers recommend Contact List Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Zoho ContactManager.

Other use cases:

  • Collaboration
  • Generation Of New Leads
  • Lead Tracking
  • Promotion Management
  • Discount Management
  • Deal Management
  • Follower Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho ContactManager.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
See all business priorities See less business priorities

Zoho ContactManager Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho ContactManager works with different mediums / channels such as E-Mail. and Social Media.

Reviews

"...Old systems do not allow for customer interactivity via email or social media...." Peer review by Anonymous Reviewer

Zoho ContactManager, Relenta, ClientLook, TeamWave, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho ContactManager

Top Industries

  • Information Technology and Services
  • Non-Profit Organization Management
  • Management Consulting

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Zoho ContactManager is popular in Information Technology And Services, Non-Profit Organization Management, and Management Consulting and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on Zoho ContactManager Use Cases

How does Zoho ContactManager facilitate Contact List Management?

How can Zoho ContactManager enhance your Engagement Management process?

What Are the key features of Zoho ContactManager for Communication Management?

What solutions does Zoho ContactManager provide for Collaboration?

How efficiently Does Zoho ContactManager manage your Generation Of New Leads?

19+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zoho ContactManager solved their CRM needs. Cuspera uses 374 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Read more ā†’
Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

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Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

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Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

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Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

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Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

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lightning

Peers used Zoho ContactManager for contact list management and engagement management

Zoho ContactManager Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.88/5 ā˜…

Read Reviews (1)
Custom Reports

3.64/5 ā˜…

Read Reviews (21)
Analytics

3.08/5 ā˜…

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.88/5 ā˜…

Read Reviews (1)
Custom Reports

3.64/5 ā˜…

Read Reviews (21)
Analytics

3.08/5 ā˜…

Read Reviews (2)

Zoho ContactManager Integrations

Zoho ContactManager integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.55/5 ā˜…

Read Reviews (24)
Data Import

3.41/5 ā˜…

Read Reviews (47)

Few API Integrations for Zoho ContactManager

KONNEKTIVE CRM

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Lucidchart

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

FireText

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Notion

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Pastel

4.4 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Zoho ContactManager

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho ContactManager

Zoho Corporation Pvt. Ltd News

Product

Introducing Zoho Backstage 3.0: Smarter tools for impactful events

Zoho has launched Zoho Backstage 3.0, enhancing its event management platform with accessibility features, smarter RSVP management, and a redesigned mobile app. The update includes new tools for ticketing, communication, and compliance, such as dynamic pricing, WhatsApp integration, and HIPAA compliance. These enhancements aim to improve event planning, attendee engagement, and operational efficiency.

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Product

Introducing Zia Hubs: An intelligent tool to extract information from raw enterprise data

Zoho has introduced Zia Hubs, an AI-driven tool within Zoho WorkDrive, designed to unify and analyze scattered enterprise data. This tool organizes content into dedicated hubs, enabling seamless access to business intelligence across platforms without altering existing file structures. Currently in beta in the US, Zia Hubs aims to enhance productivity by providing centralized insights and is set for public release by Q3 2025.

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Product

Nova release '25: From intelligent automation to deeper insights

Zoho SalesIQ's Nova '25 release introduces over 25 new features and enhancements. Key updates include AI-driven automation, expanded IM channel capabilities, and new integrations with Bigin by Zoho CRM and Zoho Lens. The release also enhances Zobot with new templates and performance metrics, and adds features like WhatsApp broadcast and Instagram Story replies.

Read more ā†’
Partnership

Click, connect, automate: Your meetings just got an upgrade

Zoho has integrated its virtual meeting platform, Zoho Meeting, with Zapier to automate meeting-related tasks. This integration allows users to automate follow-up emails, team notifications, calendar updates, and data logging across over 5,000 apps without coding. The collaboration aims to enhance productivity by reducing manual work associated with meetings.

Read more ā†’

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE