Zoho ContactManager: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Zoho ContactManager
Brand: Zoho ContactManager
Rating: 4.21 (374 reviews)

4.21 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Zoho ContactManager | Online contact management software that lets you organize contacts, tasks, and deals in one place

Zoho ContactManager Overview

Zoho-contactmanager offers Bigin by Zoho CRM, a user-friendly CRM for small and micro businesses. A free trial can be started today.

Use Cases

Customers recommend Contact List Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Zoho ContactManager.

Other use cases:

Collaboration
Generation Of New Leads
Lead Tracking
Promotion Management
Discount Management
Deal Management
Follower Management

See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho ContactManager.

Other priorities:

Enter New Markets Internationally Or Locally
Scale Best Practices

See all business priorities See less business priorities

Zoho ContactManager Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho ContactManager works with different mediums / channels such as E-Mail. and Social Media.

Reviews

"...We use toying with the idea of utilizing two disparate systems for our organizations mail, collaboration development systems...." Peer review by Ely M., Information Technology and Services

Zoho ContactManager, Relenta, ClientLook, TeamWave, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho ContactManager

Top Industries

Information Technology and Services
Non-Profit Organization Management
Management Consulting

Popular in

Small Business
Large Enterprise
Mid Market

Zoho ContactManager is popular in Information Technology And Services, Non-Profit Organization Management, and Management Consulting and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on Zoho ContactManager Use Cases

What Are the key features of Zoho ContactManager for Contact List Management?

Zoho ContactManager is a cloud-based software designed to organize business contacts. It allows users to manage contacts, assign tasks, track pending activities, and plan follow-up interactions. While Zoho ContactManager offers several features, users may find that there are limited options for customization and improvement.

"...It is easy to manage your contacts, assign tasks among the cologues, keep track of pending tasks and plan follow-up activities and of couse, create and close deals...." Peer review by Alexis C., Dueño principal, Information Technology and Services

Read Reviews

How does Zoho ContactManager facilitate Engagement Management?

What Are the key features of Zoho ContactManager for Communication Management?

What makes Zoho ContactManager ideal for Collaboration?

How can Zoho ContactManager enhance your Generation Of New Leads process?

19+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zoho ContactManager solved their CRM needs. Cuspera uses 374 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Education

CASE STUDY SRM University

SRM University used Zoho Creator to go paperless, improving process efficiency for over 38,000 students and 2,600 faculty.

Manufacturing

CASE STUDY Yorkshire Packaging Systems

Yorkshire Packaging Systems reduced report preparation time and easily generates sales and activity reports using Zoho CRM.

Entertainment

CASE STUDY RiFF Studio

RiFF Studio improved team collaboration and project management using Zoho Workplace, leading to streamlined communication and efficiency.

Construction

CASE STUDY My Wall Panel

My Wall Panel increased sales despite the pandemic by using Zoho Commerce, expanding its reach across India.

Financial Services

CASE STUDY Funding Strategies

Funding Strategies, a financial services firm, replaced spreadsheets and multiple systems with Zoho One. They customized Zoho One to integrate CRM and email marketing, improving lead management and c...lient communication. The team can now manage 20 matters at a time and provide clients with access to analytics. This has enhanced efficiency and client service.

Hospitality

CASE STUDY Minor Hotels

Minor Hotels centralized sales data and improved team collaboration with Zoho One, enhancing management's strategic decision-making.

Peers used Zoho ContactManager for contact list management and engagement management

Zoho ContactManager Competitors

Zoho ContactManager Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	2.88/5 ★ Read Reviews (1)
Custom Reports	3.64/5 ★ Read Reviews (21)
Analytics	3.08/5 ★ Read Reviews (2)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	2.88/5 ★ Read Reviews (1)
Custom Reports	3.64/5 ★ Read Reviews (21)
Analytics	3.08/5 ★ Read Reviews (2)

Zoho ContactManager Integrations

Zoho ContactManager integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.55/5 ★

Read Reviews (24)

Data Import

3.41/5 ★

Read Reviews (47)

Few API Integrations for Zoho ContactManager

Software Failure Risk Guidance

for Zoho ContactManager

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho ContactManager

Zoho Corporation Pvt. Ltd News

Product 02/06/2025

Powerful OCR, PDF automation and more updates from Zoho RPA

Zoho has released major updates to Zoho RPA, now integrated into the Zoho One suite. The enhancements include advanced OCR for extracting data from scanned documents and robust PDF automation, enabling businesses to automate workflows across Zoho CRM, Books, Mail, and WorkDrive. The update supports Windows, macOS, and Linux, offering a unified platform for managing and scaling automation bots.

Product 13/05/2025

Zoho CRM for Everyone - No More Missed Customers

Zoho has launched "Zoho CRM for Everyone," a major update to its CRM platform. This initiative enables all teams involved in the customer journeysuch as legal, consulting, advocacy, and onboardingto collaborate within the CRM. The update aims to eliminate missed customer opportunities by unifying workflows and reducing reliance on separate tools.

Partnership 13/05/2025

Zoho partners with GUST to equip Kuwaiti students with in-demand digital skills

Zoho has partnered with Gulf University for Science and Technology (GUST) to provide Kuwaiti students with training in digital skills. The collaboration aims to enhance employability by offering hands-on experience with Zohos business software and cloud solutions.

Product 11/05/2025

Zoho Voice unveils Bring Your Own Carrier (BYOC): Keep your number, amplify your reach!

Zoho Voice has launched the Bring Your Own Carrier (BYOC) feature, allowing businesses to use their preferred local carriers and existing phone numbers with Zoho's cloud-based contact center platform. This update gives organizations greater flexibility, cost savings, and improved regional coverage while leveraging advanced telephony features.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE