Zoho Zia: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Zoho Zia
Brand: Zoho Zia
Rating: 3.86 (149 reviews)

3.86 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Sales AI-powered assistant for your business to operate faster

AI Powered

Zoho Zia Overview

Zoho-Zia is an AI assistant designed to enhance business productivity. Zia possesses comprehensive knowledge of all business aspects.

Use Cases

Customers recommend Lead Management, Helpdesk Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using Zoho Zia.

Other use cases:

Cross Selling
Knowledge Management
Collaboration
Contact List Management
Digital Signature
Lead Routing
Lifetime Value Management

See all use cases See less use cases

Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Zoho Zia.

Other priorities:

See all business priorities See less business priorities

Zoho Zia Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"Versa Creative saves 5000 man-hours per year with Zoho Analytics." - Eddie Shekari

Zoho Zia, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Zia

Top Industries

Marketing and Advertising
Oil & Energy
Computer & Network Security

Popular in

Small Business
Mid Market
Enterprise

Zoho Zia is popular in Marketing And Advertising, Oil & Energy, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoho Zia Use Cases

Why is Zoho Zia the best choice for Lead Management?

10+ more Business Use Cases

12 buyers and buying teams have used Cuspera to assess how well Zoho Zia solved their Sales Enablement needs. Cuspera uses 149 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Eddie Shekari Principal & CEO Versa Creative	Versa Creative saves 5000 man-hours per year with Zoho Analytics. Testimonial By Eddie Shekari

CUSTOMERS	TESTIMONIALS
Eddie Shekari Principal & CEO Versa Creative	Versa Creative saves 5000 man-hours per year with Zoho Analytics. Testimonial By Eddie Shekari

Case Studies

Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Peers used Zoho Zia for lead management and helpdesk management

Zoho Zia Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.53/5 ★ Read Reviews (35)
Analytics	4.27/5 ★ Read Reviews (12)
Custom Reports	4.27/5 ★ Read Reviews (16)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.53/5 ★ Read Reviews (35)
Analytics	4.27/5 ★ Read Reviews (12)
Custom Reports	4.27/5 ★ Read Reviews (16)

Zoho Zia Integrations

Zoho Zia integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.67/5 ★

Read Reviews (13)

Data Export

4.60/5 ★

Read Reviews (9)

Few API Integrations for Zoho Zia

Software Failure Risk Guidance

for Zoho Zia

Top Failure Risks for Zoho Zia

Zoho Corporation Pvt. Ltd News

Product 06/08/2025

Introducing passkey management in Zoho Vault

Zoho Vault introduces passkey management, enhancing its passwordless authentication capabilities. This update allows users to securely store and manage passkeys, offering a seamless login experience with biometric authentication. Passkeys, supported by major tech companies, provide robust security against phishing and data breaches. Zoho Vault continues to serve as a comprehensive security solution, integrating password management, SSO, and passkey management for businesses.

Product 05/08/2025

Zoho Launches Zoho Books Singapore Edition for Local Businesses

Zoho has launched the Singapore edition of Zoho Books, a cloud-based accounting software tailored for local compliance needs, including GST and e-invoicing. This release is part of Zoho's broader finance suite, offering automation, AI capabilities, and integration with local systems like InvoiceNow. The suite includes Zoho Inventory, Billing, Invoice, Expense, Commerce, and Practice, all designed to streamline financial management and compliance for businesses in Singapore.

Awards 03/08/2025

Zoho WorkDrive recognized as a "Leader" in 2025 by Nucleus Research

Zoho WorkDrive has been recognized as a "Leader" in the 2025 Nucleus Research Technology Value Matrix for Content Services and Collaboration. This marks the third consecutive recognition for its advanced functionality and usability. Zoho WorkDrive 5.0 introduces features like Workflow Builder, Data Loss Prevention policies, and enhanced AI capabilities, reinforcing its position as a leading intelligent content management platform.

Customer 28/07/2025

Joyalukkas Joins Forces with Zoho for Global Digital Transformation

Joyalukkas partners with Zoho to implement Zoho's Customer Experience Platform across 175 showrooms globally, enhancing customer engagement and operational efficiency. The platform will unify sales and centralize customer data, initially rolled out in India and expanding to 10 international markets. Zoho's scalable technology supports Joyalukkas' shift to proactive, insight-driven customer interactions.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE