Zoho Zia Overview

Zoho-Zia is an AI assistant designed to enhance business productivity. Zia possesses comprehensive knowledge of all business aspects.

Use Cases

Customers recommend Lead Management, Helpdesk Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using Zoho Zia.

Other use cases:

  • Cross Selling
  • Knowledge Management
  • Collaboration
  • Contact List Management
  • Digital Signature
  • Lead Routing
  • Lifetime Value Management
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Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Zoho Zia.

Other priorities:

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Zoho Zia Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"Versa Creative saves 5000 man-hours per year with Zoho Analytics." - Eddie Shekari

Zoho Zia, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Zia

Top Industries

  • Marketing and Advertising
  • Oil & Energy
  • Computer & Network Security

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Zia is popular in Marketing And Advertising, Oil & Energy, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoho Zia Use Cases

How efficiently Does Zoho Zia manage your Lead Management?

12 buyers and buying teams have used Cuspera to assess how well Zoho Zia solved their Sales Enablement needs. Cuspera uses 149 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Zia testimonial

Eddie Shekari

Principal & CEO

Versa Creative
Versa Creative saves 5000 man-hours per year with Zoho Analytics. Testimonial By Eddie Shekari
CUSTOMERS TESTIMONIALS
Zoho Zia testimonial

Eddie Shekari

Principal & CEO

Versa Creative
Versa Creative saves 5000 man-hours per year with Zoho Analytics. Testimonial By Eddie Shekari

Case Studies

Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

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Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

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Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

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Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

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Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

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Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

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lightning

Peers used Zoho Zia for lead management and helpdesk management

Zoho Zia Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (35)
Analytics

4.27/5 ★

Read Reviews (12)
Custom Reports

4.27/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (35)
Analytics

4.27/5 ★

Read Reviews (12)
Custom Reports

4.27/5 ★

Read Reviews (16)

Software Failure Risk Guidance

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for Zoho Zia

Top Failure Risks for Zoho Zia

Zoho Corporation Pvt. Ltd News

Product

Introducing document delivery and authentication via WhatsApp in Zoho Sign

Zoho introduces WhatsApp integration in Zoho Sign, enabling document delivery and OTP authentication via WhatsApp. This update enhances user experience by offering faster turnaround times, increased trust, and improved security with end-to-end encryption. Users can easily set up the integration through Zoho Sign's interface, linking their WhatsApp Business account for streamlined document workflows.

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Product

ManageEngine Introduces DEX Capabilities in Endpoint Central, Advancing Towards Autonomous Endpoint Management

ManageEngine, a division of Zoho Corporation, has introduced digital employee experience (DEX) capabilities to its Endpoint Central platform. This enhancement aims to improve IT teams' ability to proactively resolve endpoint performance issues, thereby enhancing employee productivity and satisfaction. The new features include real-time insights, diagnostics, and automation, and are available as a stand-alone SaaS product or an add-on to Endpoint Central.

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Product

Zoho Finance Suite: Powering Belgiums shift to E-Invoicing

Zoho is expanding its Finance Suite to support Belgium's nationwide e-invoicing mandate starting January 2026. The suite, including Zoho Billing, Zoho Books, and Zoho Inventory, will enable Belgian businesses to issue and receive invoices via the Peppol network, ensuring compliance with the BIS 3.0 format. This expansion highlights Zoho's commitment to aiding businesses in Europe with seamless invoicing workflows.

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Product

Tuning response time psychology with an integrated solution

Zoho CRM now integrates with Office24by7's cloud telephony solution, enhancing sales efficiency by providing instant lead alerts, auto-dialing, and smart routing. This integration allows sales teams to access full CRM context during calls, improving conversion rates and overall productivity. The solution also offers call analytics and performance insights for better sales management.

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Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

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Financials

PRIVATE