Zoho Zia Overview

Zoho-Zia is an AI assistant designed to enhance business productivity. Zia possesses comprehensive knowledge of all business aspects.

Use Cases

Customers recommend Lead Management, Helpdesk Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using Zoho Zia.

Other use cases:

  • Cross Selling
  • Knowledge Management
  • Collaboration
  • Contact List Management
  • Digital Signature
  • Lead Routing
  • Lifetime Value Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Zoho Zia.

Zoho Zia Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"Versa Creative saves 5000 man-hours per year with Zoho Analytics." - Eddie Shekari

Zoho Zia, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Zia

Top Industries

  • Marketing and Advertising
  • Oil & Energy
  • Computer & Network Security

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Zia is popular in Marketing And Advertising, Oil & Energy, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoho Zia Use Cases

What makes Zoho Zia ideal for Lead Management?

12 buyers and buying teams have used Cuspera to assess how well Zoho Zia solved their Sales Enablement needs. Cuspera uses 149 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Zia testimonial

Eddie Shekari

Principal & CEO

Versa Creative

Versa Creative saves 5000 man-hours per year with Zoho Analytics. Testimonial By Eddie Shekari
CUSTOMERS TESTIMONIALS
Zoho Zia testimonial

Eddie Shekari

Principal & CEO

Versa Creative

Versa Creative saves 5000 man-hours per year with Zoho Analytics. Testimonial By Eddie Shekari

Case Studies

Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

lightning

Peers used Zoho Zia for lead management and helpdesk management

Zoho Zia Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (35)
Analytics

4.27/5

Read Reviews (12)
Custom Reports

4.27/5

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (35)
Analytics

4.27/5

Read Reviews (12)
Custom Reports

4.27/5

Read Reviews (16)

Software Failure Risk Guidance

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for Zoho Zia

Top Failure Risks for Zoho Zia

Zoho Corporation Pvt. Ltd News

Product

Zoho unveils AI-Powered next-gen scanning solution Zoho Scanner

Zoho has launched an advanced version of Zoho Scanner, an AI-powered application that enhances document management with features like automatic edge detection, image quality enhancement, and OCR with multi-language support. It includes AI-based auto-tagging, translation in 22+ languages, and cross-platform sync, integrating with Zoho's ecosystem for a seamless user experience.

Product

Zoho Scanner app gets AI-powered auto-tagging, translation features

Zoho has updated its Scanner app with AI-powered auto-tagging, categorization, and translation features for over 22 languages. These enhancements improve document management by automatically organizing files and enabling seamless syncing across devices, enhancing productivity and accessibility.

Product

Zoho launches AI-powered scanner app with enhanced features

Zoho has launched Zoho Scanner 2.0, an AI-powered scanning app offering features like automatic edge detection, image enhancement, and text extraction. It supports 22 languages, including Hindi and Tamil, and allows cross-platform document management. The app aims to enhance document management for businesses and individuals with AI-based auto-tagging and categorization.

Product

Zoho Contracts Adds AI and CRM Links to Speed Small-Biz Deals

Zoho enhances its contract lifecycle management platform, Zoho Contracts, with AI and CRM integrations to streamline small business operations. The updates include an AI assistant for drafting and risk assessment, deeper integration with Zoho CRM for seamless contract generation, and expanded e-signature capabilities via Zoho Sign. These features aim to reduce errors, speed up contract cycles, and improve visibility, benefiting small businesses by consolidating contract management processes.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE