Zoho Zia Overview

Zoho-Zia is an AI assistant designed to enhance business productivity. Zia possesses comprehensive knowledge of all business aspects.

Use Cases

Customers recommend Lead Management, Helpdesk Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using Zoho Zia.

Other use cases:

  • Cross Selling
  • Knowledge Management
  • Collaboration
  • Contact List Management
  • Digital Signature
  • Lead Routing
  • Lifetime Value Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Zoho Zia.

Zoho Zia Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"Versa Creative saves 5000 man-hours per year with Zoho Analytics." - Eddie Shekari

Peer review evidence (same sources as the product rating summary)

"...best CRM that let to connect with other telephony platform import export and manage leads with hierarchy and mail server is simple for simple user to use...." Peer review by Matias S., Information Technology Specialist
"...I also like that the support is pretty helpful with guiding you through the functionality of zia...." Peer review by Maribel K., Intern, Computer & Network Security
"...The analytics report is also useful especially in looking at the sales trends...." Peer review by Andrea M., Zoho zia

Zoho Zia, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Zia

Top Industries

  • Marketing and Advertising
  • Oil & Energy
  • Computer & Network Security

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Zia is popular in Marketing And Advertising, Oil & Energy, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Zia Customer wins, Customer success stories, Case studies

How does Zoho Zia address your Lead Management Challenges?

12 buyers and buying teams have used Cuspera to assess how well Zoho Zia solved their Sales Enablement needs. Cuspera uses 149 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

CUSTOMERS TESTIMONIALS
Zoho Zia testimonial

Eddie Shekari

Principal & CEO

Versa Creative

Versa Creative saves 5000 man-hours per year with Zoho Analytics. Testimonial By Eddie Shekari
CUSTOMERS TESTIMONIALS
Zoho Zia testimonial

Eddie Shekari

Principal & CEO

Versa Creative

Versa Creative saves 5000 man-hours per year with Zoho Analytics. Testimonial By Eddie Shekari
 

Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) - Government Agency - Large

Zoho, SMEDAN unleash N20bn digital push for 25, 000 Nigerian MSMEs

Abuja, Nigeria

Zoho partners with SMEDAN to launch a N20 billion digital support program for 25,000 Nigerian MSMEs. The initiative provides Zoho wallet credits for over 60 cloud-based applications and includes trai...ning and technical support. This effort aims to reduce technology adoption costs and enhance digital capabilities for small businesses in Nigeria.

Read on →
 

Galaxy Health Insurance - Insurance - Medium

Galaxy Health Insurance partners with Zoho to build and deploy a scalable, regulator-compliant distribution platform in under three months

Chennai, India

Zoho partnered with Galaxy Health Insurance to create a scalable, regulator-compliant distribution platform. This CRM-led solution enables fast agent onboarding, tele-sales, and customer support, int...egrating with TCS BaNCS for seamless operations. The platform supports complex commission structures and regulatory compliance, enhancing Galaxy's distribution capabilities without increasing operational headcount.

Read on →
 

Krea University - Education - Medium

Zoho Corporation Marks 30 Years, Now Supports Over One Million Organisations

India

Zoho celebrates its 30th anniversary, highlighting its growth to over one million customers and a 20% revenue increase. Krea University expanded its use of Zoho's platform, transforming operations an...d enhancing reliance on Zoho's diverse product suite. The company's commitment to R&D and AI-driven solutions continues to attract major enterprises like Mercedes-Benz India and Union Bank of India.

Read on →
 

Zepto - Consumer Goods - Large

Mumbai, India

Zepto uses Zoho Expense to speed up employee reimbursements. The company has over 1,000 employees and operates in 10 major Indian cities. Zoho Expense's autoscan feature helps staff file expenses in ...seconds, not minutes. Approval workflows and spend insights improve control and visibility. Zepto benefits from faster processes and better support for its growing team.

 

UENI - Marketing And Advertising - Medium

London, UK

UENI, a London-based tech company, used Zoho Billing to automate its subscription management. The platform's APIs and webhooks enabled seamless integration with UENI's systems. Dunning management red...uced payment failures and improved customer retention. Zoho Billing supported UENI's rapid expansion to over 10 countries by handling multiple currencies and languages. UENI credits Zoho Billing for helping them scale globally without compliance worries.

 

Ashley Van Leeuwestyn / Student Tutors - Education - Medium

Australia

Zoho Invoice helped Student Tutors, an Australian tutoring firm, automate their invoicing. The company used recurring invoices and timesheets to manage weekly and hourly billing for over 260 tutors. ...Automation reduced billing time and boosted productivity. Integrations with Stripe, GoCardless, and Zapier made payment collection easier. The team also benefited from Zoho CRM integration and responsive chat support.

lightning

Peers used Zoho Zia for lead management and helpdesk management

Zoho Zia Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (35)
Analytics

4.27/5

Read Reviews (12)
Custom Reports

4.27/5

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (35)
Analytics

4.27/5

Read Reviews (12)
Custom Reports

4.27/5

Read Reviews (16)

Software Failure Risk Guidance

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for Zoho Zia

Top Failure Risks for Zoho Zia

Zoho Corporation Pvt. Ltd News

Product

WhatsApp messages for events: Zoho Backstage enhancements

Zoho has enhanced its Zoho Backstage platform with new WhatsApp integration features. These include delivery reports for message tracking, scheduled notifications, expanded automation triggers for various stakeholders, and improved account management. These updates aim to streamline event communication, offering organizers greater visibility and flexibility in managing WhatsApp messaging.

Product

Introducing Zoho connected apps for Google Gemini

Zoho introduces connected apps for Google Gemini, allowing seamless integration of Zoho applications with Gemini's AI capabilities. This integration simplifies workflows by enabling users to access and interact with business data across Zoho CRM, Zoho Mail, Bigin, Zoho Desk, and Zoho Projects through a single conversational interface. The integration aims to reduce context switching and enhance productivity.

Product

Zoho Backstage x Zoho MCP: Your events, now connected to AI

Zoho has launched the Model Context Protocol (MCP) server for Zoho Backstage, enabling integration with AI tools like Claude and ChatGPT. This allows users to manage event data and workflows using natural language, enhancing event management automation and AI-driven data interaction. MCP supports 49 operations, facilitating seamless AI integration for event planning tasks.

Product

Zoho Mail is now on AWS Marketplace

Zoho Mail is now available on AWS Marketplace, allowing organizations using AWS for software procurement to subscribe to Zoho Mail Premium directly through their AWS account. This integration simplifies billing and management, aligning with existing AWS procurement workflows. Zoho Mail Premium offers robust email security, compliance tools, and centralized admin controls.

Zoho Corporation Pvt. Ltd Profile

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE