Zoom Rooms Overview

Zoom-rooms bring meeting spaces online with HD audio/video, wireless content sharing, and interactive whiteboarding. Any home, school, or office space can be converted into a modern collaboration hub.

Use Cases

Customers recommend Collaboration, Conference Call Management, Sales Call Management, as the business use cases that they have been most satisfied with while using Zoom Rooms.

Other use cases:

  • Content Management
  • Attendee Engagement
  • Event Onboarding
  • Communication Management
  • Sales Document Management
  • Coaching
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Attract More Attendees are the most popular business priorities that customers and associates have achieved using Zoom Rooms.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Grow Business
  • Improve Stakeholder Relations
  • Reach Global Target Audience
  • Improve Digital And Social Presence
  • Launch New Products
  • Grow Market Share
  • Improve Event ROI
  • Establish Thought Leadership
  • Improve Efficiency
  • Customizable Branding
  • Manage Risk
  • Increase Customer Life Time Value
  • Improve Visibility
  • Shorten Ramp Up Time
  • Improve Navigation
  • Improve Brand Engagement
  • Reduce Bounce
See all business priorities See less business priorities

Zoom Rooms Use-Cases and Business Priorities: Customer Satisfaction Data

Zoom Rooms works with different mediums / channels such as Video. Offline. Trade Shows etc.

Zoom Rooms's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and Zoom Rooms support capabilities include Chat Support, Phone Support, AI Powered, etc. also Zoom Rooms analytics capabilities include Analytics, and Custom Reports.

Reviews

"We wanted it to be not only easy to use, easy to put together, a great user experience, but we wanted to enable those elements from a design perspective. Zoom stood out far and beyond everybody else and ticked all of those boxes for us." - Anthony Golia

Peer review evidence (same sources as the product rating summary)

"...It is great for sales because I can so easily convert from a conference to a video call seamlessly...." Peer review by Kristopher Kroona, Director of Finance Operations, Geonetric
"...Overall I'm impressed with ability to conference video call with so many people and it be such a seamless process. . ...." Peer review by Roberta E., Owner of Bodybank Beauty , Apparel & Fashion
"...Zoom Phone allows us to do this, plus - again - a number of great features like call recording, call routing, and logging...." Peer review by Kevin King, Owner, Precision Solutions, Inc.

Zoom Rooms, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoom Rooms

Top Industries

  • Computer Software
  • Education
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoom Rooms is popular in Computer Software, Education, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Zoom Rooms Customer wins, Customer success stories, Case studies

Why is Zoom Rooms the best choice for Collaboration?

What makes Zoom Rooms ideal for Conference Call Management?

What solutions does Zoom Rooms provide for Sales Call Management?

How does Zoom Rooms facilitate Content Management?

Why is Zoom Rooms the best choice for Attendee Engagement?

11 buyers and buying teams have used Cuspera to assess how well Zoom Rooms solved their Webinar and Conferencing needs. Cuspera uses 64506 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
Zoom Rooms testimonial

Anthony Golia

Head of Productivity Development

Bridgewater

We wanted it to be not only easy to use, easy to put together, a great user experience, but we wanted to enable those elements from a design perspective. Zoom stood out far and beyond everybody else and ticked all of those boxes for us. Testimonial By Anthony Golia
Zoom Rooms testimonial

Michael Srihari

Deputy CTO

Bridgewater

The Zoom Room experience allows us to have a multi-modal conversation with our employees and fellow colleagues. Testimonial By Michael Srihari
Zoom Rooms testimonial

Tyler Pollard

Global Manager of Audio Video

Spin Master

Using Neat plus Zoom Rooms when we got back to the office was seamless, and we’ve been able to go back to remote working where necessary without missing a beat. Testimonial By Tyler Pollard
CUSTOMERS TESTIMONIALS
Zoom Rooms testimonial

Anthony Golia

Head of Productivity Development

Bridgewater

We wanted it to be not only easy to use, easy to put together, a great user experience, but we wanted to enable those elements from a design perspective. Zoom stood out far and beyond everybody else and ticked all of those boxes for us. Testimonial By Anthony Golia
Zoom Rooms testimonial

Michael Srihari

Deputy CTO

Bridgewater

The Zoom Room experience allows us to have a multi-modal conversation with our employees and fellow colleagues. Testimonial By Michael Srihari
Zoom Rooms testimonial

Tyler Pollard

Global Manager of Audio Video

Spin Master

Using Neat plus Zoom Rooms when we got back to the office was seamless, and we’ve been able to go back to remote working where necessary without missing a beat. Testimonial By Tyler Pollard

Warner Bros. Discovery - Entertainment - Very Large

New York City, USA

Zoom helps Warner Bros. Discovery connect tens of thousands of employees in over 30 countries. The company uses Zoom for real-time messaging, video meetings, and cloud telephony. Zoom Chat lets produ...cers and editing teams work together from anywhere. Zoom Phone supports flexible workstyles and easy deployment. Leaders at Warner Bros. Discovery value Zoom for its reliability and simplicity.

Türk Telekom - Telecommunications - Very Large

Ankara, Turkey

Türk Telekom upgraded its communications by replacing its old platform with Zoom Node. The company needed a secure, scalable solution to meet strict data protection rules for over 20,000 employees. Z...oom Node let Türk Telekom keep meeting data local while using advanced collaboration features. Employees quickly adopted video, chat, and whiteboard tools, moving away from audio-only calls. The switch improved engagement, data governance, and compliance across the organization.

Sundance Film Festival - Entertainment - Medium

Park City, USA

Zoom helped the Sundance Film Festival connect artists and audiences during the 2021 event. The festival moved online due to COVID-19. Organizers built a custom digital platform. Zoom powered live Q&...A sessions and other gatherings. The solution enabled filmmakers to engage with viewers remotely. Zoom served as the official communications partner for the festival.

TheShareCo - Health, Wellness And Fitness - Small

Singapore, Singapore

TheShareCo used Zoom Video SDK to power its ShareTM online therapy app. Before Zoom, TheShareCo faced poor audio/video quality and slow support with other video APIs. With Zoom, they created a custom...izable, face-to-face therapy experience. Clients now connect with therapists in as little as 15 seconds. The platform supports 24x7 access, browser-based sessions, and built-in tools like chat and screen sharing. This improved operational efficiency and made therapy more accessible.

Ritholtz Wealth - Financial Services - Small

New York, USA

Zoom Revenue Accelerator helped Ritholtz Wealth cut advisors’ manual admin time in half. 80% of advisors adopted the tool within five months. AI note-taking and analytics made meetings more efficient... and improved sales conversations. Automated CRM updates and Salesforce integration streamlined workflows. Managers gained new insights to coach advisors and boost client engagement.

Oxfordshire County Council - Government Administration - Large

Oxford, UK

Zoom Contact Center helped Oxfordshire County Council cut resident wait times by 55%. The council replaced legacy systems with Zoom, working with Softcat and Acceleraate for a fast rollout. Residents... now see average handle times drop by 68%. Internal transfers for adult social care fell by 30%. Real-time analytics let the council tailor services to resident needs. The partnership focused on digital inclusion and efficient public service.

Intelligent Director for Zoom Rooms

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Zoom Rooms

What is Zoom Rooms?

Zoom Rooms is a web conferencing software that provides an integrated experience for audio conferencing, wireless screen sharing and video conferencing. Zoom Rooms can be used for room only attendees or remote attendees joining from another room, from their desktop, or from their mobile device.

Using Zoom Rooms, one can start a meeting, book a meeting and share content.

It allows you to share multiple desktops simultaneously with interactive white board capabilities and co-annotate across desktop, mobile and zoom rooms. It is optimized for every room size with recommended hardware system and simplifies room deployment and management with remove management and software provisioning.

What is Zoom Rooms used for?

Zoom Rooms is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Attract More Attendees by Collaboration, Conference Call Management and Sales Call Management .

What are the top features of Zoom Rooms?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of Zoom Rooms.

Who uses Zoom Rooms?

Zoom Rooms is used by Computer Software, Education and Information Technology And Services among other industries.

What are Zoom Rooms alternatives?

Demio, BigMarker Webinars, Livestorm Webinar and YouCanBook.Me are popular alternatives for Zoom Rooms.

Where is Zoom Rooms located?

Zoom Rooms is headquartered at 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113.
lightning

Peers used Zoom Rooms for collaboration and conference call management

Zoom Rooms Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.24/5

Read Reviews (82)
Analytics

3.75/5

Read Reviews (318)
Custom Reports

3.58/5

Read Reviews (1993)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.24/5

Read Reviews (82)
Analytics

3.75/5

Read Reviews (318)
Custom Reports

3.58/5

Read Reviews (1993)

Software Failure Risk Guidance

?

for Zoom Rooms

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoom Rooms

Zoom Video Communications, Inc. News

Awards

Zoom Named a Leader in the IDC MarketScape: Worldwide Agentic Contact Center as a Service Platforms 2026

Zoom has been named a Leader in the IDC MarketScape: Worldwide Agentic Contact Center as a Service Platforms 2026. This recognition highlights Zoom's investment in AI-powered contact center capabilities, emphasizing autonomous behaviors, knowledge governance, and human-AI collaboration. The platform's strengths include workforce management and quality assurance, making it a compelling option for organizations prioritizing AI-driven virtual agents.

Product

A Vulnerability in Zoom Clients Could Allow for Remote Code Execution

A critical vulnerability, dubbed "Zoomsday," was discovered in Zoom Clients, potentially allowing remote code execution without user interaction. This flaw affects multiple Zoom platforms, including Zoom Workplace and Zoom Rooms, before specific versions. No exploitation reports exist yet, but the vulnerability could lead to unauthorized data access and malware installation. Zoom advises immediate updates and robust vulnerability management practices.

Product

Zoom Zero-Click Flaw Lets Meeting Participants Take Over Devices ...

Zoom addressed four security vulnerabilities, including a high-severity zero-click flaw named "Zoomsday," which could allow remote code execution during meetings. The vulnerabilities affect Zoom's annotation engine and VDI deployments. Zoom released patched versions, urging administrators to prioritize updates to mitigate potential risks.

Product

Zoom Zero-Click 'Zoomsday' Flaw Lets Meeting ...

Zoom has released security updates to fix four vulnerabilities, including a critical zero-click flaw, "Zoomsday," in its annotation feature. This flaw could allow remote code execution without user interaction. Updates are available for Zoom Workplace, Zoom Rooms, and Meeting SDK versions. Users should prioritize these updates to prevent potential attacks.

Zoom Video Communications, Inc. Profile

Company Website

https://www.zoom.com/

Year Founded

2011

HQ Location

55 Almaden Boulevard, 6th Floor, San Jose, CA 95113

Employees

1001-5000

Social

Financials

SERIES D