Zuper Overview

Zuper simplifies work orders, estimates, invoices, scheduling, and timesheets for businesses of any size. It's the best field service management software available.

Use Cases

Customers recommend Collaboration, Workflow Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using Zuper.

Other use cases:

  • Customer Feedback Management
  • Onboarding
  • Engagement Management
  • Order Management
  • Contract Management
  • Lead Analytics
  • Proposal & Quote Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zuper.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Efficiency
  • Improve Visibility
See all business priorities See less business priorities

Zuper Use-Cases and Business Priorities: Customer Satisfaction Data

Zuper works with different mediums / channels such as Mobile, Chat, Mobile App, etc.

Zuper's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc.

Reviews

"We have a field workforce deployed around the country and it is our responsible to empower these employees with the latest and the greatest technology to be the best in their areas of expertise. We are excited to partner with the Zuper to improve th...e productivity, efficiency and the utilization of the distributed workforce and create a collaborative & coordinated environment." - Pradeep Narayanan

Zuper, Oneserve, Infragistics SharePlus Enterprise, Raken, FieldAware, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zuper

Top Industries

  • Consumer Electronics
  • Consumer Services
  • Financial Services

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

Zuper is popular in Consumer Electronics, Consumer Services, and Financial Services and is widely used by Mid Market, Large Enterprise, and Small Business.

Comprehensive Insights on Zuper Use Cases

How can Zuper enhance your Collaboration process?

What makes Zuper ideal for Workflow Management?

What Are the key features of Zuper for Social Media Analytics?

How can Zuper enhance your Customer Feedback Management process?

How can Zuper optimize your Onboarding Workflow?

25+ more Business Use Cases

31 buyers and buying teams have used Cuspera to assess how well Zuper solved their Field Service Management needs. Cuspera uses 635 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zuper testimonial

Pradeep Narayanan

Head, MLSL

NIIT

We have a field workforce deployed around the country and it is our responsible to empower these employees with the latest and the greatest technology to be the best in their areas of expertise. We are excited to partner with the Zuper to improve the productivity, efficiency and the utilization of ...the distributed workforce and create a collaborative & coordinated environment.

Testimonial By Pradeep Narayanan
Zuper testimonial

Zakir Ahmed

CEO

NIA Limited, UAE

NIA Limited has over 400 desktop and non-desktop employees across different locations. We are very happy to partner with Zuper to improve the productivity, efficiency and the utilization of the distributed workforce and create a collaborative & coordinated environment. Testimonial By Zakir Ahmed
Zuper testimonial

Patrik Antoni

Deputy Country Manager

IKEA India

We are very happy to partner with Zuper, who will ensure that our in-house assembly coworkers are well-coordinated and delivering efficient and timely services to Hyderabadi customers every time. Testimonial By Patrik Antoni
CUSTOMERS TESTIMONIALS
Zuper testimonial

Pradeep Narayanan

Head, MLSL

NIIT

We have a field workforce deployed around the country and it is our responsible to empower these employees with the latest and the greatest technology to be the best in their areas of expertise. We are excited to partner with the Zuper to improve the productivity, efficiency and the utilization of ...the distributed workforce and create a collaborative & coordinated environment.

Testimonial By Pradeep Narayanan
Zuper testimonial

Zakir Ahmed

CEO

NIA Limited, UAE

NIA Limited has over 400 desktop and non-desktop employees across different locations. We are very happy to partner with Zuper to improve the productivity, efficiency and the utilization of the distributed workforce and create a collaborative & coordinated environment. Testimonial By Zakir Ahmed
Zuper testimonial

Patrik Antoni

Deputy Country Manager

IKEA India

We are very happy to partner with Zuper, who will ensure that our in-house assembly coworkers are well-coordinated and delivering efficient and timely services to Hyderabadi customers every time. Testimonial By Patrik Antoni

Case Studies

COMPANY INDUSTRY CASE STUDIES
Zuper case study
Consumer Electronics
Consumer Electronics
Case Study NIA Limited

NIA Limited Modernizes Workplace with Zuper and Unlocks Its Digital Potential

Read More
Zuper case study
Consumer Electronics
Consumer Electronics
Case Study NIA Limited

NIA Limited Modernizes Workplace with Zuper and Unlocks Its Digital Potential

Read More
Zuper case study
Consumer Electronics
Consumer Electronics
Case Study NIA Limited

NIA Limited Modernizes Workplace with Zuper and Unlocks Its Digital Potential

Read More

Video

Zuper: The FSM Solution That Turns Chaos Into Calm for Your Field Operations

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zuper

What is Zuper?

Zuper is a Field Service Management Platform that enables organizations to digitize, automate and optimize field operations and offer on-demand customer experience. It helps teams to boost operational efficiency, lead generation, and customer experience.

It enables users to automatically and intelligently dispatch field staff to jobs from any device based on a set of criteria, such as performance, skills, and work capacity. Also streamlines time and shift management through smart geo-fencing, automatic roster notifications, and mobile time-off and leave requests. Zuper allows field staff to view job details and alerts, take pictures, videos and notes, and chat with back-office staff from anywhere in real-time using its mobile app.

Some of its features include field service management, work order management, timesheet and shifts, intelligent scheduling, live location tracking, quotes and invoice, apps and integrations, and more.

What is Zuper used for?

Zuper is a Field Service Management Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Collaboration, Workflow Management and Social Media Analytics .

What are the top features of Zuper?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Zuper.

Who uses Zuper?

Zuper is used by Consumer Electronics, Consumer Services and Financial Services among other industries.

What are Zuper alternatives?

Oneserve, Infragistics SharePlus Enterprise, Raken and FieldAware are popular alternatives for Zuper.

Where is Zuper located?

Zuper is headquartered at Seattle, Washington.
lightning

Peers used Zuper for collaboration and workflow management

Zuper Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.80/5 ★

Read Reviews (5)
Analytics

4.56/5 ★

Read Reviews (60)
Custom Reports

4.53/5 ★

Read Reviews (46)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.80/5 ★

Read Reviews (5)
Analytics

4.56/5 ★

Read Reviews (60)
Custom Reports

4.53/5 ★

Read Reviews (46)

Software Failure Risk Guidance

?

for Zuper

Overall Risk Meter

Low Medium High

Top Failure Risks for Zuper

Zuper Feeds

Leveraging Artificial Intelligence to Predict Service Needs

Traditional service businesses relied on historical data, past maintenance records, customer surveys, and warranty claims to estimate when an equipment malfunction or servicing might be required.

The post Leveraging Artificial Intelligence to Predict Service Needs appeared first on Zuper.

25/06/2024 - source

The Evolution of Home Security from Traditional Locks to Smart Lock Systems

In 2024, the global smart home security market was valued at a staggering $32.5 billion

The post The Evolution of Home Security from Traditional Locks to Smart Lock Systems appeared first on Zuper.

25/06/2024 - source

Empower your field teams with essential tools and insights for efficient service delivery

In today's competitive landscape, ensuring your field team is equipped with the right tools and insights is critical for efficient service delivery.

The post Empower your field teams with essential tools and insights for efficient service delivery appeared first on Zuper.

25/06/2024 - source

Zuper Profile

Company Name

Zuper

Company Website

https://zuper.co/

HQ Location

Seattle, Washington

Employees

01-10

Social

Financials

PRIVATE