Zuper Overview

Zuper transforms field service management for businesses of all sizes by simplifying work orders, estimates, invoices, scheduling, and timesheets. Its standout feature is the adaptability to various business needs, making it suitable for fast-growing and forward-thinking field service companies. Zuper integrates smoothly with popular technology, ensuring seamless workflow continuity. Users appreciate its impact on enhancing team efficiency and customer satisfaction. Moreover, Zuper's recognition by industry leaders like IDC and HubSpot underscores its credibility. This platform is not just about managing tasks but also about driving business growth and customer delight in the field service sector.

Use Cases

Customers recommend Collaboration, Workflow Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using Zuper.

Other use cases:

  • Customer Feedback Management
  • Onboarding
  • Engagement Management
  • Order Management
  • Contract Management
  • Lead Analytics
  • Proposal & Quote Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zuper.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Efficiency
  • Improve Visibility
See all business priorities See less business priorities

Zuper Use-Cases and Business Priorities: Customer Satisfaction Data

Zuper works with different mediums / channels such as Mobile. Chat. Mobile App etc.

Zuper's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Zuper support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Zuper analytics capabilities include Analytics, and Custom Reports.

Reviews

"We are very happy to partner with Zuper, who will ensure that our in-house assembly coworkers are well-coordinated and delivering efficient and timely services to Hyderabadi customers every time." - Patrik Antoni

Zuper, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Zuper simplifies work orders, estimates, invoices, scheduling, and timesheets for businesses of any size. It's the best field service management software available.

Popular Business Setting

for Zuper

Top Industries

  • Consumer Electronics
  • Consumer Services
  • Financial Services

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

Zuper is popular in Consumer Electronics, Consumer Services, and Financial Services and is widely used by Mid Market, Large Enterprise, and Small Business.

Comprehensive Insights on Zuper Use Cases

How efficiently Does Zuper manage your Collaboration?

Why is Zuper the best choice for Workflow Management?

How can Zuper optimize your Social Media Analytics Workflow?

What makes Zuper ideal for Customer Feedback Management?

How can Zuper optimize your Onboarding Workflow?

25+ more Business Use Cases

31 buyers and buying teams have used Cuspera to assess how well Zuper solved their Field Service Management needs. Cuspera uses 635 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zuper testimonial

Patrik Antoni

Deputy Country Manager

IKEA India

We are very happy to partner with Zuper, who will ensure that our in-house assembly coworkers are well-coordinated and delivering efficient and timely services to Hyderabadi customers every time. Testimonial By Patrik Antoni
Zuper testimonial

Zakir Ahmed

CEO

NIA Limited, UAE

NIA Limited has over 400 desktop and non-desktop employees across different locations. We are very happy to partner with Zuper to improve the productivity, efficiency and the utilization of the distributed workforce and create a collaborative & coordinated environment. Testimonial By Zakir Ahmed
Zuper testimonial

Pradeep Narayanan

Head, MLSL

NIIT

We have a field workforce deployed around the country and it is our responsible to empower these employees with the latest and the greatest technology to be the best in their areas of expertise. We are excited to partner with the Zuper to improve the productivity, efficiency and the utilization of ...the distributed workforce and create a collaborative & coordinated environment.

Testimonial By Pradeep Narayanan
CUSTOMERS TESTIMONIALS
Zuper testimonial

Patrik Antoni

Deputy Country Manager

IKEA India

We are very happy to partner with Zuper, who will ensure that our in-house assembly coworkers are well-coordinated and delivering efficient and timely services to Hyderabadi customers every time. Testimonial By Patrik Antoni
Zuper testimonial

Zakir Ahmed

CEO

NIA Limited, UAE

NIA Limited has over 400 desktop and non-desktop employees across different locations. We are very happy to partner with Zuper to improve the productivity, efficiency and the utilization of the distributed workforce and create a collaborative & coordinated environment. Testimonial By Zakir Ahmed
Zuper testimonial

Pradeep Narayanan

Head, MLSL

NIIT

We have a field workforce deployed around the country and it is our responsible to empower these employees with the latest and the greatest technology to be the best in their areas of expertise. We are excited to partner with the Zuper to improve the productivity, efficiency and the utilization of ...the distributed workforce and create a collaborative & coordinated environment.

Testimonial By Pradeep Narayanan

Case Studies

CASE STUDY Skyline Cleaning Services

Zuper Customer Portal helps Skyline Cleaning Services improve communication between office staff and frontline workers. The portal gives customers direct control and visibility into their scheduled j...obs. Customers can track job status, approve quotes, and make payments online. This leads to a more consistent and quality service experience. The CEO says the portal replicates seamless internal communication with customers.

Consumer Services

Case Study Creative Irrigation & Lighting

Creative Irrigation Improves Workforce Productivity by 10x in 6 months With Zuper

Construction

CASE STUDY Maven Roofing

Zuper helped Maven Roofing modernize their field service operations. Maven faced issues with rigid workflows, disconnected systems, and slow invoicing. Zuper provided tailored workflows, intelligent ...mapping, and seamless integrations with HubSpot and QuickBooks. The platform enabled on-site payments and centralized job documentation. Since using Zuper, Maven improved communication, consistency, and onboarding across all locations.

Consumer Electronics

Case Study NIA Limited

NIA Limited Modernizes Workplace with Zuper and Unlocks Its Digital Potential

Video

Zuper: The FSM Solution That Turns Chaos Into Calm for Your Field Operations

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zuper

What is Zuper?

Zuper is a Field Service Management Platform that enables organizations to digitize, automate and optimize field operations and offer on-demand customer experience. It helps teams to boost operational efficiency, lead generation, and customer experience.

It enables users to automatically and intelligently dispatch field staff to jobs from any device based on a set of criteria, such as performance, skills, and work capacity. Also streamlines time and shift management through smart geo-fencing, automatic roster notifications, and mobile time-off and leave requests. Zuper allows field staff to view job details and alerts, take pictures, videos and notes, and chat with back-office staff from anywhere in real-time using its mobile app.

Some of its features include field service management, work order management, timesheet and shifts, intelligent scheduling, live location tracking, quotes and invoice, apps and integrations, and more.

What is Zuper used for?

Zuper is a Field Service Management Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Collaboration, Workflow Management and Social Media Analytics .

What are the top features of Zuper?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Zuper.

Who uses Zuper?

Zuper is used by Consumer Electronics, Consumer Services and Financial Services among other industries.

What are Zuper alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for Zuper.

Where is Zuper located?

Zuper is headquartered at Seattle, Washington.
lightning

Peers used Zuper for collaboration and workflow management

Zuper Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.80/5 ★

Read Reviews (5)
Analytics

4.56/5 ★

Read Reviews (60)
Custom Reports

4.53/5 ★

Read Reviews (46)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.80/5 ★

Read Reviews (5)
Analytics

4.56/5 ★

Read Reviews (60)
Custom Reports

4.53/5 ★

Read Reviews (46)

Software Failure Risk Guidance

?

for Zuper

Overall Risk Meter

Low Medium High

Top Failure Risks for Zuper

Zuper, Inc. News

Product

Zuper Introduces Zuper AI: The Next Leap in Field Service Intelligence

Zuper has launched Zuper AI, an integrated intelligence engine for field service management. Unlike traditional tools, Zuper AI is embedded into the platform, offering real-time guidance and automation across service operations. Key features include an expense scanner, voice notes, job walkthroughs, and call summaries, enhancing efficiency and reducing manual tasks. Early adopters report significant time savings and improved workflow.

Product

Zuper Introduces Zuper AI: The Next Leap in Field Service Intelligence | News | bakersfield.com

Zuper has launched Zuper AI, an advanced intelligence engine designed to enhance field service operations. This new tool aims to streamline processes, reduce manual tasks, and provide actionable insights within a unified platform tailored for service delivery.

Partnership

Zuper x Granite Slopes: Bringing Field Service Management to the Heart of HubSpot

Zuper and Granite Slopes have formed a strategic partnership to integrate Zuper's field service management capabilities with HubSpot's CRM platform. This collaboration aims to enhance efficiency for service organizations by connecting field operations with front-office systems, improving data visibility and workflow automation. Granite Slopes, a HubSpot Platinum Partner, will provide expert implementations to support this integration.

Customer

Transition Franchise Brands Selects Zuper to Elevate Field Service Efficiency and Deliver Seamless Customer Experiences - Business Wire

Transition Franchise Brands has chosen Zuper's field service management software to enhance operational efficiency and deliver improved customer experiences across its franchise network. This deployment aims to streamline scheduling, dispatch, and service workflows for Transition Franchise Brands, leveraging Zuper's digital platform to optimize field operations.

Zuper, Inc. Profile

Company Name

Zuper, Inc.

Company Website

https://zuper.co/

HQ Location

Seattle, Washington

Employees

01-10

Social

Financials

PRIVATE