Zurmo Overview

Zurmo enhances CRM by integrating gamification to make user adoption easier and more engaging. Traditional CRM systems are often disliked for their complexity and cumbersome data entry.

Use Cases

Customers recommend Relationship Management, Generation Of New Leads, Campaign Management, as the business use cases that they have been most satisfied with while using Zurmo.

Other use cases:

  • Workflow Management
  • Deal Management
  • Capturing Leads
  • Discount Management
  • Promotion Management
  • Contact List Management
  • Product Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Zurmo.

Zurmo Use-Cases and Business Priorities: Customer Satisfaction Data

Zurmo works with different mediums / channels such as Mobile. Social Media. Mobile App etc.

Zurmo's features include Gamification, Personalization, Capture Form, etc. and Zurmo support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zurmo analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Zurmo is an open-source is a customer relationship management (CRM) software built as social CRM with mobile availability...." Peer review

Zurmo, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zurmo

Top Industries

  • Computer Software
  • Information Technology and Services
  • Oil & Energy

Popular in

  • Mid Market
  • Small Business

Zurmo is popular in Computer Software, Information Technology And Services, and Oil & Energy and is widely used by Mid Market, and Small Business,

Zurmo Customer wins, Customer success stories, Case studies

How can Zurmo optimize your Relationship Management Workflow?

How does Zurmo address your Workflow Management Challenges?

How does Zurmo address your Deal Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Zurmo solved their CRM needs. Cuspera uses 160 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Live Healthcare Media - Media Production

EspoCRM helped Live Healthcare Media manage complex relationships with executives and sponsors. The company needed a CRM to unify data from events, magazines, and websites. Their previous CRM was cos...tly and hard to use. EspoCRM offered lower costs, easy data management, and a user-friendly interface. The team found the software reliable and flexible for their needs. Integration challenges remain, but EspoCRM meets their expectations so far.

Read more →

One3D s.r.o.

EspoCRM helped One3D s.r.o. manage all customer communication data in one place. The company used EspoCRM as a CRM system and adapted it for ERP, business documentation, and process task management. ...The open-source, web-based software allowed for custom changes to fit One3D's needs. Authorized users can track and update order status and move orders through steps. EspoCRM made customer service and internal communication clear and easy for One3D.

Read more →

Live Healthcare Media - Media Production

EspoCRM helped Live Healthcare Media manage complex relationships with executives and sponsors. The company needed a CRM to unify data from events, magazines, and websites. Their previous CRM was cos...tly and hard to use. EspoCRM offered lower costs, easy data management, and a user-friendly interface. The team found the software reliable and flexible for their needs. Integration challenges remain, but EspoCRM meets their expectations so far.

Read more →

One3D s.r.o.

EspoCRM helped One3D s.r.o. manage all customer communication data in one place. The company used EspoCRM as a CRM system and adapted it for ERP, business documentation, and process task management. ...The open-source, web-based software allowed for custom changes to fit One3D's needs. Authorized users can track and update order status and move orders through steps. EspoCRM made customer service and internal communication clear and easy for One3D.

Read more →
lightning

Peers used Zurmo for relationship management and generation of new leads

Zurmo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.78/5

Read Reviews (21)
Analytics

3.90/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.78/5

Read Reviews (21)
Analytics

3.90/5

Read Reviews (2)

Software Failure Risk Guidance

?

for Zurmo

Top Failure Risks for Zurmo

EspoCRM News

Awards

EspoCRM wins the 20i Foss Award

EspoCRM has been awarded the 20i Foss Award in the CRM & Support category, recognizing its impact as a self-hosted CRM solution. This award highlights EspoCRM's commitment to creating customizable and user-friendly software that meets diverse business needs.

Product

Introducing EspoCRMs New Meeting Scheduler Extension

EspoCRM has launched a new Meeting Scheduler Extension to simplify and streamline the process of scheduling meetings, addressing issues like scheduling conflicts and time zone differences. The tool allows for personalized online booking pages and helps prevent meeting overload.

Product

EspoCRM 9.0 released

EspoCRM 9.0 has been released, featuring new tools like Collaborators for shared record access, Reactions for engaging with posts, scheduled email sending, and Web-to-Lead forms for lead capture.

EspoCRM Profile

Company Name

EspoCRM

Company Website

//espocrm.com

HQ Location

Rivnenska, 5A, office 404, Chernivtsi, Ukraine, 58013

Employees

NA

Social

Financials

NA