zurvey.io Overview

Zurveyio is an all-in-one survey tool offering text analysis, automation, and integration. It supports unique language coverage for comprehensive data insights.

Use Cases

Customers recommend Collecting Feedback, Market Research, Lead Analytics, as the business use cases that they have been most satisfied with while using zurvey.io.

Other use cases:

  • Engaging Conversational Surveys
  • Collaboration
  • Digital Signature
  • Contact List Management
  • White-Labeled Surveys
See all use cases See less use cases

Business Priorities

Improve Customer Satisfaction is the most popular business priority that customers and associates have achieved using zurvey.io.

zurvey.io Use-Cases and Business Priorities: Customer Satisfaction Data

zurvey.io works with different mediums / channels such as Phone Calls.

zurvey.io's features include Embedded Survey Forms. and zurvey.io support capabilities include 24/7 Support, AI Powered, Email Support, etc. also zurvey.io analytics capabilities include Analytics, and Custom Reports.

Reviews

"As a CX leader, I thrive in collecting, analysing and extracting insights from customer feedback. Neticle, with their advanced technology and customer centricity, have been instrumentation in our efforts to harness the power of unsolicited (text) fe...edback – a source of insights that is continuously increasing in importance as we digitize our customer journeys." - Veselin Petkov

zurvey.io, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for zurvey.io

Top Industries

  • Banking
  • Telecommunications
  • Insurance

Popular in

  • Enterprise
  • Mid Market

zurvey.io is popular in Banking, Telecommunications, and Insurance and is widely used by Enterprise, and Mid Market,

Comprehensive Insights on zurvey.io Use Cases

Why is zurvey.io the best choice for Collecting Feedback?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well zurvey.io solved their Customer Feedback Management needs. Cuspera uses 148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
zurvey.io testimonial

Veselin Petkov

International Customer Experience Leader

Raiffeisen Bank

As a CX leader, I thrive in collecting, analysing and extracting insights from customer feedback. Neticle, with their advanced technology and customer centricity, have been instrumentation in our efforts to harness the power of unsolicited (text) feedback – a source of insights that is continuously... increasing in importance as we digitize our customer journeys.

Testimonial By Veselin Petkov
zurvey.io testimonial

Tamás Sellei

Customer Satisfaction Senior Professional

Unicredit

Open-ended feedbacks are the essence of a survey, as it delivers tangible insights from respondents. Zurvey.io has proved many times to be a professional and reliable partner in these analyses. Testimonial By Tamás Sellei
zurvey.io testimonial

Erika Szilágyi

Head of Market Research

Auchan

I love working with Zurvey.io, it instantly gives me a clear overview of our customers’ feedback. Neticle’s expert analyses save the Market Research Department significant amounts of time, since they give us sharp, definite recommendations about the areas we need to improve. We integrate these into... our strategic decisions in order to further improve our customers’ shopping experience.

Testimonial By Erika Szilágyi
CUSTOMERS TESTIMONIALS
zurvey.io testimonial

Veselin Petkov

International Customer Experience Leader

Raiffeisen Bank

As a CX leader, I thrive in collecting, analysing and extracting insights from customer feedback. Neticle, with their advanced technology and customer centricity, have been instrumentation in our efforts to harness the power of unsolicited (text) feedback – a source of insights that is continuously... increasing in importance as we digitize our customer journeys.

Testimonial By Veselin Petkov
zurvey.io testimonial

Tamás Sellei

Customer Satisfaction Senior Professional

Unicredit

Open-ended feedbacks are the essence of a survey, as it delivers tangible insights from respondents. Zurvey.io has proved many times to be a professional and reliable partner in these analyses. Testimonial By Tamás Sellei
zurvey.io testimonial

Erika Szilágyi

Head of Market Research

Auchan

I love working with Zurvey.io, it instantly gives me a clear overview of our customers’ feedback. Neticle’s expert analyses save the Market Research Department significant amounts of time, since they give us sharp, definite recommendations about the areas we need to improve. We integrate these into... our strategic decisions in order to further improve our customers’ shopping experience.

Testimonial By Erika Szilágyi

Case Studies

COMPANY INDUSTRY CASE STUDIES
zurvey.io case study
Retail
Retail
Case Study Auchan

Auchan turns its wealth of customer feedback into actionable insights

Read More
zurvey.io case study
Banking
Banking
Case Study Budapest Bank

How Zurvey.io's Power BI integration supports precise KPI tracking of customer experience for Budapest Bank

Read More
zurvey.io case study
Retail
Retail
Case Study Auchan

Auchan turns its wealth of customer feedback into actionable insights

Read More
lightning

Peers used zurvey.io for Collecting feedback and Market research

zurvey.io Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.65/5

Read Reviews (2)
Analytics

4.09/5

Read Reviews (19)
Custom Reports

3.99/5

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.65/5

Read Reviews (2)
Analytics

4.09/5

Read Reviews (19)
Custom Reports

3.99/5

Read Reviews (21)

Software Failure Risk Guidance

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for zurvey.io

Top Failure Risks for zurvey.io

Neticle Plc. Profile

Company Name

Neticle Plc.

HQ Location

Leonardo da Vinci Str. 41 (2/14), Budapest, 1084, HU

Employees

11-50

Social

Financials

SERIES A