In this section, you will find
What is Bot Platform?
Bots are revolutionizing the way companies are engaging with their customers and website visitors. Bots are an essential part of digital transformation strategy for organizations. Gartner predicts that Artificial Intelligence will be the mainstream investment in customer experience management and more than 80% of the organizations are expected to have some sort of chatbot for automation of their customer engagement activities. Given this, bot platforms play an important role as these frameworks help developers to design, develop, test and deploy chatbots.
Learn how bot platforms play an important role in an organization’s digital strategy and how to choose the right bot platform.
What is the right solution for you depends on your business context and needs. Let us help you firm up your needs and find you the right-fit solutions. Get your personalized assessment report now!
Read more about how companies in different industries are using Bot Platform software to drive results.
Read more about the latest news and updates in Bot Platform.
Updated By Cuspera
Last updated: Aug 16, 2023
Chat Marketing that Automate and Combine Facebook Messenger and SMS to Grow Business
ManyChat is a FaceBook Messenger bot marketing platform that allows to engage with the customer 24/7. It automates and combines Facebook Messenger and SMS to deliver chat based marketing and grow business. It helps to grow market share and improve ROI.
ManyChat helps to engage with customers through intereactive and tailored content. With this tool, sales and marketing teams can sell products, book appointments, nurture leads, capture contact info, and build relationships all through Messenger. .With interactive conversations that guide product selection, it enables customers to make purchases all within Facebook Messenger. It helps to advertise, market, and sell products nonstop.
ManyChat features include increasing ROI by responding to the buyers instantly, process payments automatically, connect with Shopify, and recover lost sales, leverage social media conversations and customer responses to promote products and many more.
Vendor: Manychat, Inc
Company Size: 11-50
Financials: SERIES A
DataRobot is an automated machine learning platform that makes it fast and easy to build and deploy accurate predictive models. It enables businesses to build and deploy machine learning models and create advanced AI applications with AI and ML experts. DataRobot provides the fastest path to data science success for organizations of all sizes.
DataRobot captures best practices and safeguards to accelerate and scale new and existing data science capabilities. It contains an extensive library of powerful, open-source machine learning algorithms and techniques. DataRobot analyzes how data was processed, what features were engineered, and which algorithms were used as well as continuously monitoring service health and accuracy. It uses an automated time series model to predict future values of a data series based on historical data and trends derived from backtesting.
Key features include automated machine learning, automated time series, MLOps, Paxata, managed AI cloud, on-premise AI cluster, private AI cloud, hybrid AI cloud, and more.
We have data a lot of data and we want to use it to our advantage. DataRobot has the tools to help us take historical data, manipulate it, and learn from it. We've already experienced tremendous cost and time savings with DataRobot, and these latest advancements will further transform how we foreca...st nurse staffing and patients' length of stay both of which will yield significant benefits for our hospital network.
Erin Sullivan
Executive Director
Steward Health Care
Vendor: DataRobot
Company Size: 251-500
HQ Location: 1 International Place, 5th Floor, Boston, MA US
Financials: SERIES G
Chatfuel is the chatbot platform for Facebook Messenger. They can answer questions, recommend products, qualify leads, automate tasks, and perform other functions to benefit your brand. They're ideal for brick-and-mortar businesses, e-commerce retailers, nonprofits.
It provides a self-serve platform for building Facebook Messenger chatbots. The platform has an intuitive visual interface that enables non-technical and business users to design and build chatbot flows and establish conversational rules
You can increase sales, reduce costs, and automate support all with Chatfuel. No coding or previous bot building experience is required
Vendor: Chatfuel Inc.
Company Size: 11-50
Financials: SEED
Virtual Assistant Platform offers a unique blend of Conversational AI chat interface and Digital UX.
Kore.ai is a Virtual assistant platform that builds intelligent virtual solutions to enhance enterprise-employee experience, customer satisfaction, and drive ROI for enterprises. It helps to enhance customer relations, improve brand engagement, and increase sales and revenue.
Kore.ai offers a unique blend of Conversational AI chat interface and Digital UX that helps enterprises design, build, test and deploy AI-powered virtual assistants. It provides all the components and capabilities needed to build sophisticated virtual assistants that satisfy complex enterprise use cases, accelerate time to market, and exceed customer expectations.
Key traits include reducing reliance on tickets, callbacks, and queues which provides users with responses in seconds, eliminating frustrating wait times, delivers timely, accurate, and personalized experiences to users at scale, enables self-service across popular digital and voice-based channels and many more.
Vendor: Kore.ai Inc
Company Size: 251-500
HQ Location: 7380, West Sand Lake Road, Suite 390, Orlando, FL 32819
Financials: SERIES B
Cognigy.AI is the leading Enterprise Conversational Automation Platform for building advanced, integrated Conversational Automation Solutions through the use of cognitive bots and also manages the flow of all conversations from one convenient location. It helps to increase sales and revenue, enter new markets and improve internal communications.
It helps to create run and deploy conversations quickly without coding with the help of a graphical editor and easy-to-learn design concepts. It also helps with real-time previews of the conversations and also configure complex, integrated conversational experiences with unmatched flexibility.
Key features include newly developed UI and UX for editing experience, completely redesigned flow editor, integration of Conversational AI into the enterprise infrastructure, multi-lingual virtual agents and much more.
With Cognigy.AI, we’re able to provide our customers with real added value and deliver even better services and products.Peter P
Manager Innovation & Projects
Toyota
Vendor: Cognigy GmbH
HQ Location: Düsseldorf, North Rhine-Westphalia
Dialogflow is a natural language processing (NLP) platform used to build conversational applications and experiences for a company’s customers in various languages and on multiple platforms. It connects to mobile app, web applications, bot, interactive voice response systems, and so on. It also provides access to Google Cloud Support and a service level agreement (SLA) for production deployments. It helps to scale best practices, acquire customers, and enhance customer relationships
Dialogflow supports Google’s AI capabilities like advanced natural language models, optimized speech-to-text models, auto speech adaptation, and the latest text-to-speech advances. It also allows for easy collaboration across teams.
Some of its features include advanced natural language and speech, quick to build and deploy, deploy across popular digital channels, multilingual support, flow-based modules and more.
Dialogflow CX brings conversation state management to a whole new level.Lukasz Rewerenda
Principal Solutions Architect
Randstad
Vendor: Google LLC
Company Size: 10,001+
HQ Location: 1600 Amphitheatre Parkway, Mountain View, CA 94043, US
Financials: SERIES A
Avaamo is a conversational AI platform for enterprises to design and deploy omnichannel intelligent assistants. It comes with a flow designer that allows users to design the dialog flow without technical know-how. It builds fundamental AI technology across a broad area of neural networks, speech synthesis and deep learning to make conversational computing for the enterprise a reality.
It combines artificial intelligence, machine learning, conversation design and integration to legacy enterprise workflows, enabling enterprises to simplify the time needed to design and deploy enterprise bots or virtual assistants to employees and customers. It delivers a third generation conversational AI experience that executes rich multi-turn conversations capable of handling queries in customer service, generating quotes in insurance, or answering claims.
Some of its features include tone and sentiment- to dialog strategies for adjusting the conversation accordingly, conversational analytics- allows drilling down to intents, channel-specific usage, goal-specific metrics and other business metrics and more.
We want to move away from the traditional vision of everything is bricks and mortar and care is delivered in person. We want to show that we can participate in the spectrum of care however we describe it. It can be synchronous and asynchronous, and it can be in person.Dr Richard Zane
Chief Innovation Office
UCHealth
Vendor: Avaamo, Inc.
Company Size: 51-100
HQ Location: 369 S San Antonio Rd, Los Altos, California 94022, US
Financials: SERIES A
Instabot a Marketing Attribution platform is a conversion chatbot that understands the users, and then curates information, answers questions, captures contacts, and books meetings instantly. It helps to increase sales and revenue and improve ROI.
Instabot is a smart chatbot. Leveraging AI functionality and natural language processing (NLP), Instabot can gain knowledge quickly and answer hundreds of questions over time. It supports live chat with customers as well as see rich bot analytics, suggestions for optimization, and edit the bot on the fly.
Instabot features that increase conversions, understand the users and enhance lead generation include intuitive builder, schedule meetings directly in the bot, analyze and track popular bot flow, robust user-profiles, and many more.
Vendor: Instabot
Company Size: 11-50
HQ Location: 27 West 24th Street, New York, NY 10010
Financials: PRIVATE
Vymo is an intelligent personal assistant for sales, focusing on high-ROI activities and reduce the time spent on reporting data. It helps to increase sales and revenue, improve stakeholder relations, and scale best practices.
It helps in capturing rich, contextual data, and generates actionable insights that help in making need-based interventions to close more deals. It also drives efficiency throughout the sales funnel to help sales leaders predict business outcomes more accurately.
Some of its features are artificial intelligence to enable the reps to do more, intelligent lead allocation, integrates with existing CRM, geo-tracking, live sales metrics, analytics reporting, and plenty more.
This is a real-time tool in their hands, it is easy to use, they can very quickly punch in some basic data which helps us aggregate the database and also reduces the workload for the RMs. I think Vymo will play a very critical role as we expand, as we go digital, as we keep reducing the TAT, we ke...ep improving the service levels for our customers.
Brajesh Mishra
Co-founder
Varthana Finance
Vendor: Vymo
Company Size: 51-100
HQ Location: 535 Mission St.San Francisco, CA, United States
Financials: SERIES C
Octane AI is an all-in-one platform for quizzes, Facebook messenger and SMS automation, and opt-in tools. It helps to improve the customer experience, increase sales and revenue.
Its online platform helps to analyze social media messaging trends as a means of assessing and improving engagement between clients and customers, enabling eCommerce brands to automate their marketing and power their sales.
It collects customer insights with engaging quizzes and grow marketing lists, recommends the right products to solve customer problems and personalize marketing, and builds stronger customer experiences that encourage repeat purchases and build lifelong relationships.
We love the pop-up and abandoned cart features that Octane AI offers. This has brought a huge boost to our overall revenue the past few months—we were surprised by the tremendous increase in revenue [$400k in 60 days].Jay McArthur
Founder
Live Love Gameday
Vendor: Octane AI
HQ Location: 1266 Harrison St, San Francisco, California US
Financials: PRIVATE
In this section, you will find
What is Bot Platform?
Bot platforms are online ecosystems where bots can be deployed, and they interact with users and perform actions on their behalf. Bot Platform can also interact with other platforms. Bot development frameworks that are used to build bots and their behavior are defined is also referred to as Bot Platform.
There are many different use-cases for the Bot Platform. Using bots, businesses can automate help desk enquiries, send company surveys, task tracking, tracking and facilitating learning and development courses, communicate with event and conference attendees, and many more. Staples has a bot that answers customer service questions. CNN bot sends news links.
Get AI-generated right fit software based on peer experience in just a minute.
ManyChat is a FaceBook Messenger bot marketing platform that allows to engage with the customer 24/7. It automates and combines Facebook Messenger and SMS to deliver chat based marketing and grow business. It helps to grow market share and improve ROI.
Vendor: Manychat, Inc
Company Size: 11-50
Financials: SERIES A
DataRobot is an automated machine learning platform that makes it fast and easy to build and deploy accurate predictive models. It enables businesses to build and deploy machine learning models and create advanced AI applications with AI and ML experts. DataRobot provides the fastest path to data science success for organizations of all sizes.
Vendor: DataRobot
Company Size: 251-500
HQ Location: 1 International Place, 5th Floor, Boston, MA US
Financials: SERIES G
Chatfuel is the chatbot platform for Facebook Messenger. They can answer questions, recommend products, qualify leads, automate tasks, and perform other functions to benefit your brand. They're ideal for brick-and-mortar businesses, e-commerce retailers, nonprofits.
Vendor: Chatfuel Inc.
Company Size: 11-50
Financials: SEED
Virtual Assistant Platform offers a unique blend of Conversational AI chat interface and Digital UX.
Kore.ai is a Virtual assistant platform that builds intelligent virtual solutions to enhance enterprise-employee experience, customer satisfaction, and drive ROI for enterprises. It helps to enhance customer relations, improve brand engagement, and increase sales and revenue.
Vendor: Kore.ai Inc
Company Size: 251-500
HQ Location: 7380, West Sand Lake Road, Suite 390, Orlando, FL 32819
Financials: SERIES B
Cognigy.AI is the leading Enterprise Conversational Automation Platform for building advanced, integrated Conversational Automation Solutions through the use of cognitive bots and also manages the flow of all conversations from one convenient location. It helps to increase sales and revenue, enter new markets and improve internal communications.
Vendor: Cognigy GmbH
HQ Location: Düsseldorf, North Rhine-Westphalia
Vendor: KeyReply Pte Ltd
Company Size: 11-50
HQ Location: 150 Beach Road, Gateway West, #16-05, Singapore, Singapore 189720, SG
Financials: SEED
Dialogflow is a natural language processing (NLP) platform used to build conversational applications and experiences for a company’s customers in various languages and on multiple platforms. It connects to mobile app, web applications, bot, interactive voice response systems, and so on. It also provides access to Google Cloud Support and a service level agreement (SLA) for production deployments. It helps to scale best practices, acquire customers, and enhance customer relationships
Vendor: Google LLC
Company Size: 10,001+
HQ Location: 1600 Amphitheatre Parkway, Mountain View, CA 94043, US
Financials: SERIES A
Vendor: [24]7.ai, Inc.
HQ Location: San Jose, California
RPA Platform for the future of business process automation - Automation Anywhere
Vendor: Automation Anywhere, Inc.
HQ Location: 633 River Oaks Parkway, San Jose, CA 95134, US
Vendor: Plivo Inc.
Company Size: 11-50
HQ Location: San Francisco, California, US
Financials: SEED
Avaamo is a conversational AI platform for enterprises to design and deploy omnichannel intelligent assistants. It comes with a flow designer that allows users to design the dialog flow without technical know-how. It builds fundamental AI technology across a broad area of neural networks, speech synthesis and deep learning to make conversational computing for the enterprise a reality.
Vendor: Avaamo, Inc.
Company Size: 51-100
HQ Location: 369 S San Antonio Rd, Los Altos, California 94022, US
Financials: SERIES A
Instabot a Marketing Attribution platform is a conversion chatbot that understands the users, and then curates information, answers questions, captures contacts, and books meetings instantly. It helps to increase sales and revenue and improve ROI.
Vendor: Instabot
Company Size: 11-50
HQ Location: 27 West 24th Street, New York, NY 10010
Financials: PRIVATE
Vymo is an intelligent personal assistant for sales, focusing on high-ROI activities and reduce the time spent on reporting data. It helps to increase sales and revenue, improve stakeholder relations, and scale best practices.
Vendor: Vymo
Company Size: 51-100
HQ Location: 535 Mission St.San Francisco, CA, United States
Financials: SERIES C
Octane AI is an all-in-one platform for quizzes, Facebook messenger and SMS automation, and opt-in tools. It helps to improve the customer experience, increase sales and revenue.
Vendor: Octane AI
HQ Location: 1266 Harrison St, San Francisco, California US
Financials: PRIVATE
Collect.chat is an interactive chatbot that collects data from website visitors - 24/7, fully on auto-pilot. It can replace static web forms to collect data on websites. Its chatbot platform helps to create website chatbots with no code. It provides solutions for the sales, marketing and support team.
Vendor: Naron Technologies Private Limited.
Company Size: 1-10
HQ Location: Newark, Delaware 19702, US
Financials: PRIVATE
Popup Maker is an All-in-one Popup service that helps to boost website sales and get more leads. It guarantees income to the eCommerce business having the best targeting tools for better conversion on the site.
Vendor: WP Popup Maker, Inc.
HQ Location: St Petersburg, Florida
Financials: PRIVATE
Vendor: Interface AI Inc.
Company Size: NA
HQ Location: 155 Bovet Rd #700, San Mateo, CA 94402 CA 94402 United States
Financials: PRIVATE
Vendor: GetJenny Oy
HQ Location: Urho Kekkosen katu 4-6, Helsinki, Uusimaa 00100, FI
Dynamic Automation Platform, built on multi-LLMs to deliver personalized conversational experiences
Yellow.ai is a global leader in conversational AI that provides employees and clients with self-sufficient, human-like experiences that encourage business expansion. It facilitates the automation of employee and customer conversations. Businesses can use it to provide individualized, human-like interactions in the customer's preferred language. More than 135 languages are supported on the platform.
Vendor: Yellow.ai
Company Size: 251-500
HQ Location: 1811 Silverside road, Wilmington City, Newcastle County, Delaware 19810-4345
Financials: SERIES C
Continually - Never miss a lead from your website. Convert more website visitors to customers by responding automatically.
Vendor: Continually Ltd.
Company Size: 1-10
HQ Location: 18 Ormeau Avenue, Belfast, Northern Ireland GB
Financials: SEED
Vendor: Aivo
HQ Location: 161 Mission St, CA 94103
SentiOne is a conversational AI platform that helps to boost the customer service from social listening tool to AI conversational voice bots and chatbots. It helps to improve digital and social presence and build brand awareness.
Vendor: SentiOne Sp. z o.o
Company Size: 51-100
HQ Location: Gdansk, Pomorskie
Financials: PRIVATE
Verloop is an automation platform designed to offer customer support and engagement. It helps businesses deliver customer support, generate more leads, qualify leads, push relevant offers and more.
Vendor: Verloop Digital Private Limited
Company Size: 11-50
HQ Location: #3582, 2nd Floor, 13 G Main Road, 4th Cross, Indiranagar 2nd Stage, Bangalore , Bangalore, Karnataka 560008, IN
Financials: SERIES A
Spectrm is a conversational marketing and intelligence platform that helps to unlock insights and revenue with smarter chatbots and automates the growth of the biggest messaging channels. It helps to scale best practices and improve ROI.
Vendor: Charles GmbH
Company Size: 11-50
HQ Location: Berlin
Financials: SEED
