cuspera logo CUSPERA

17hats vs TeamViewer: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 17hats vs. TeamViewer is based on a specific set of business needs and context. The comparison uses 24631 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 17hats and TeamViewer

17hats, TeamViewer, Time doctor, Kernel IMAP Backup Tool, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

17hats covers Sales Document Management with E-Mail, Workflow Management with E-Mail, Capturing Leads with E-Mail, Communication Management with E-Mail, etc.

TeamViewer focuses on Collaboration with Offline, Helpdesk Management, Conference Call Management with Offline, Event Onboarding, etc.

"Before 17hats, my balloon decorating business was disjointed. I had systems in place but none of them worked together. With 17hats, I’ve been able to combine all of my clunky systems into one smooth workflow. 17hats is my employee of the month, ever...y month. " - Sara Meyer

"I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problem...s. " - Sandra Vogel

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 17hats

Focus area

17hats is better than TeamViewer for

Software Failure Risk

  • medium

logo TeamViewer

Focus area

TeamViewer is better than 17hats for

Software Failure Risk

  • low

About

A Perfect Business Tool For Solopreneurs -17hats

Global video conferencing and team collaboration software for remote access, support and website monitoring

Financials

SERIES A

M&A

Business Need

Total Processes
(we found evidences for)

46

81

Total Goals
(we found evidences for)

6

13

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management


workflow management


communication management

sending & publishing communications

tracking & monitoring communications



generation of new leads


contact list management

creating contact list



engagement management

engaging and following up


billing and invoice management



training & onboarding



campaign management


payment management



customer feedback management


products & pricelist management


revenue cycle management


calendar management


conversion management




relationship management


content management


sales call management

meeting management


rating and review management


lead qualification




helpdesk management


conference call management


customer case management



knowledge management




lifetime value management



sales review & feedback



competitive intelligence


create learning path


courses & assessment

create learning path




loyalty management



performance management


distribution management


trade show marketing


social media management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • See 3 more
  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase sales & revenue

  • Improve consistency

  • Improve visibility

  • Establish thought leadership

  • Scale best practices

  • See 10 more

Top Channels

Channels Used

  • offline

  • video

  • trade shows

  • events

  • phone calls

  • chat

  • mobile

  • on premises

  • website

  • e-mail

  • mobile app

  • support groups

  • social media

  • mass media

  • television

  • user generated content

  • blogs

  • Skype

  • Facebook

  • games

  • Slack

  • review sites

  • Amazon

  • movies

  • omnichannel

  • Twitter

  • point of sale

  • Facebook page

  • print media

  • magazine

  • See 27 more
  • offline

  • video

  • trade shows

  • events

  • phone calls

  • chat

  • mobile

  • on premises

  • website

  • e-mail

  • mobile app

  • support groups

  • social media

  • mass media

  • television

  • user generated content

  • blogs

  • Skype

  • Facebook

  • games

  • Slack

  • review sites

  • Amazon

  • movies

  • omnichannel

  • Twitter

  • point of sale

  • Facebook page

  • print media

  • magazine

  • See 27 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting