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20NINE vs Blackbaud eTapestry: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for 20NINE medium Failure Risk for Blackbaud eTapestry medium
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Comparison Summary

This comparison report of 20NINE vs. Blackbaud eTapestry is based on a specific set of business needs and context. The comparison uses 3065 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and Blackbaud eTapestry

20NINE, and Blackbaud eTapestry belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

Blackbaud eTapestry focuses on Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

"Salesbox is easy and fun to use. We chose Salesbox because it is so much more modern, good looking and a more fun experience than what we had seen before. Those things actually matter to us. If the users like the design, the ease of use, they will b...e much more likely to use it. " - Event company

"To know Meals on Wheels is to love Meals on Wheels. People who know our story connect with us and enjoy giving because they know the impact their donation makes—which is why we have to get better at knowing our donors. " - Annam Manthiram

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than 20NINE for

Software Failure Risk

  • medium

About

Contextual software for small businesses aiming big

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Age

2014

1981

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

28

55

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction

sales document management

Read Reviews (16)

Read Reviews (14)

digital signature

Read Reviews (6)

Read Reviews (1)

proposal & quote management

Read Reviews (5)

Read Reviews (2)

contract management

Read Reviews (3)

Read Reviews (10)

forecasting

Read Reviews (11)

Read Reviews (0)

collaboration

Read Reviews (9)

Read Reviews (3)

communication management

Read Reviews (8)

Read Reviews (42)

sending & publishing communications

Read Reviews (6)

Read Reviews (31)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (7)

generation of new leads

Read Reviews (6)

Read Reviews (0)

lead analytics

Read Reviews (5)

Read Reviews (0)

sales call management

Read Reviews (4)

Read Reviews (0)

contact list management

Read Reviews (4)

Read Reviews (26)

campaign management

Read Reviews (2)

Read Reviews (25)

engagement management

Read Reviews (2)

Read Reviews (43)

engaging and following up

Read Reviews (2)

Read Reviews (40)

training & onboarding

Read Reviews (1)

Read Reviews (44)

relationship management

Read Reviews (1)

Read Reviews (11)

helpdesk management

Read Reviews (0)

Read Reviews (59)

social media analytics

Read Reviews (0)

Read Reviews (15)

social media management

Read Reviews (0)

Read Reviews (18)

social media analytics

Read Reviews (0)

Read Reviews (15)

social media marketing

Read Reviews (0)

Read Reviews (7)

workflow management

Read Reviews (0)

Read Reviews (7)

competitive intelligence

Read Reviews (0)

Read Reviews (5)

touchpoint management

Read Reviews (0)

Read Reviews (5)

channel management

Read Reviews (0)

Read Reviews (5)

knowledge management

Read Reviews (0)

Read Reviews (4)

membership management

Read Reviews (0)

Read Reviews (3)

content management

Read Reviews (0)

Read Reviews (2)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • phone calls

  • social media

  • website

  • video

  • print media

  • magazine

  • promotions

  • chat

  • point of sale

  • omnichannel

  • Slack

  • See 11 more

  • e-mail

  • offline

  • causes and charity

  • phone calls

  • social media

  • website

  • video

  • print media

  • magazine

  • promotions

  • chat

  • point of sale

  • omnichannel

  • Slack

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting