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20NINE vs Blackbaud Luminate Online: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for 20NINE medium Failure Risk for Blackbaud Luminate Online medium
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Comparison Summary

This comparison report of 20NINE vs. Blackbaud Luminate Online is based on a specific set of business needs and context. The comparison uses 2817 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and Blackbaud Luminate Online

20NINE, and Blackbaud Luminate Online belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

Blackbaud Luminate Online focuses on Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

"Salesbox is easy and fun to use. We chose Salesbox because it is so much more modern, good looking and a more fun experience than what we had seen before. Those things actually matter to us. If the users like the design, the ease of use, they will b...e much more likely to use it. " - Event company

"Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. " - Richard Pummell

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than 20NINE for

Software Failure Risk

  • medium

About

Contextual software for small businesses aiming big

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Age

2014

1981

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

28

61

Total Goals
(we found evidences for)

3

10

Top Processes

Evidences indicate better relative satisfaction

sales document management

Read Reviews (16)

Read Reviews (4)

digital signature

Read Reviews (6)

Read Reviews (0)

proposal & quote management

Read Reviews (5)

Read Reviews (1)

contract management

Read Reviews (3)

Read Reviews (4)

forecasting

Read Reviews (11)

Read Reviews (0)

collaboration

Read Reviews (9)

Read Reviews (3)

communication management

Read Reviews (8)

Read Reviews (174)

sending & publishing communications

Read Reviews (6)

Read Reviews (114)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (30)

generation of new leads

Read Reviews (6)

Read Reviews (15)

lead analytics

Read Reviews (5)

Read Reviews (0)

sales call management

Read Reviews (4)

Read Reviews (0)

contact list management

Read Reviews (4)

Read Reviews (13)

campaign management

Read Reviews (2)

Read Reviews (39)

engagement management

Read Reviews (2)

Read Reviews (112)

engaging and following up

Read Reviews (2)

Read Reviews (105)

training & onboarding

Read Reviews (1)

Read Reviews (24)

relationship management

Read Reviews (1)

Read Reviews (5)

helpdesk management

Read Reviews (0)

Read Reviews (26)

content sharing

Read Reviews (0)

Read Reviews (7)

content curation

Read Reviews (0)

Read Reviews (7)

content management

Read Reviews (0)

Read Reviews (20)

content sharing

Read Reviews (0)

Read Reviews (7)

content curation

Read Reviews (0)

Read Reviews (7)

social media analytics

Read Reviews (0)

Read Reviews (12)

scheduling post to social media

Read Reviews (0)

Read Reviews (3)

social media management

Read Reviews (0)

Read Reviews (17)

social media analytics

Read Reviews (0)

Read Reviews (12)

scheduling post to social media

Read Reviews (0)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (12)

personalized marketing

Read Reviews (0)

Read Reviews (9)

advocacy management

Read Reviews (0)

Read Reviews (8)

workflow management

Read Reviews (0)

Read Reviews (6)

trade show marketing

Read Reviews (0)

Read Reviews (5)

rating and review management

Read Reviews (0)

Read Reviews (3)

creating knowledge base

Read Reviews (0)

Read Reviews (2)

knowledge management

Read Reviews (0)

Read Reviews (3)

creating knowledge base

Read Reviews (0)

Read Reviews (2)

calendar management

Read Reviews (0)

Read Reviews (2)

touchpoint management

Read Reviews (0)

Read Reviews (2)

channel management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • website

  • social media

  • mobile

  • promotions

  • point of sale

  • newsletter

  • trade shows

  • on premises

  • Instagram

  • Facebook

  • mobile app

  • See 11 more

  • e-mail

  • offline

  • causes and charity

  • website

  • social media

  • mobile

  • promotions

  • point of sale

  • newsletter

  • trade shows

  • on premises

  • Instagram

  • Facebook

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

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Integration Risk

low

{{{rsh_C_1}}}

medium

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Migration Risk

medium

{{{rsh_C_1}}}

low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting