cuspera logo CUSPERA

20NINE vs Bloomerang: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 20NINE vs. Bloomerang is based on a specific set of business needs and context. The comparison uses 11240 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and Bloomerang

20NINE, and Bloomerang belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

Bloomerang focuses on Engagement Management, Communication Management with E-Mail, Helpdesk Management with Chat, Campaign Management with E-Mail, etc.

"Salesbox makes things easy. We chose to go digital with Salesbox and got all we could ask for. It has a great touch and feel, a modern feature set that utilize all the digital upsides of today. The many integrations to the third party tools we use w...as a big plus. " - IT Consultant company

"I took the “Creating Letters” session awhile ago, but needed a refresher as we haven’t done thank yous through Bloomerang yet. We’re about to start doing thank yous through Bloomerang, so this was an excellent refresher. Thank you! " - Janise Gray

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo Bloomerang

Focus area

Bloomerang is better than 20NINE for

Software Failure Risk

  • medium

About

Contextual software for small businesses aiming big

Donor Management Software for Nonprofits

Age

2014

2012

Financials

SEED

SEED

Business Need

Total Processes
(we found evidences for)

28

91

Total Goals
(we found evidences for)

3

16

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management




communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads



sales call management


contact list management


campaign management


engagement management

engaging and following up




courses & assessment

create learning path


training & onboarding


relationship management


conversion management


segmentation and targeting


helpdesk management


social media analytics


engaging on social media


monitoring social media


scheduling post to social media


social media management

social media analytics

engaging on social media

monitoring social media

scheduling post to social media



workflow management


products & pricelist management



content management



knowledge management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction



lead qualification: demographic


lead qualification

lead qualification: demographic



membership management


category management





lifetime value management


database marketing


competitive intelligence



advocacy management


business development



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Improve digital and social presence

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Establish thought leadership

  • Increase customer life time value

  • Improve stakeholder relations

  • Launch new products

  • Improve consistency

  • Shorten ramp up time

  • Improve navigation

  • Improve visibility

  • Enter new markets internationally or locally

  • See 13 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • social media

  • website

  • phone calls

  • chat

  • newsletter

  • video

  • Twitter

  • user generated content

  • blogs

  • mobile

  • promotions

  • point of sale

  • games

  • mobile app

  • Facebook

  • events

  • trade shows

  • Instagram

  • See 18 more
  • e-mail

  • offline

  • causes and charity

  • social media

  • website

  • phone calls

  • chat

  • newsletter

  • video

  • Twitter

  • user generated content

  • blogs

  • mobile

  • promotions

  • point of sale

  • games

  • mobile app

  • Facebook

  • events

  • trade shows

  • Instagram

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting