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20NINE vs C2CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of 20NINE vs. C2CRM is based on a specific set of business needs and context. The comparison uses 772 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and C2CRM

20NINE, and C2CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

C2CRM focuses on Drip Marketing with Newsletter, Social Media Management with Mobile, Relationship Management, Sales Document Management with E-Mail, etc.

"Salesbox makes it easy to work with multiple processes. Since we have different products and sales processes the possibility to quickly feed each lead into the correct sales process was a deal breaker for us. " - IT company

"The JD Edwards integration piece of the solution was very important because we had over 100,000 customer records in this database with multiple contacts that needed to be successfully transferred into C2, Our sales reps needed the capability to quic...kly turn quotes into orders. We also wanted a central repository for our product data that could be accessed by our multi-channel sell­ing organization. " - Dolge

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo C2CRM

Focus area

Software Failure Risk

  • medium

About

Contextual software for small businesses aiming big

Flexible CRM that manages client relationships throughout the sales cycle.

Age

2014

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

43

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management




communication management

sending & publishing communications


generation of new leads



sales call management


contact list management


campaign management


engagement management

engaging and following up



training & onboarding


relationship management



social media analytics


social media management

social media analytics


workflow management



products & pricelist management


helpdesk management


knowledge management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • Launch new products

  • Scale best practices

  • Improve stakeholder relations

  • Grow market share

  • Improve internal communications

  • See 6 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • newsletter

  • offline

  • on premises

  • phone calls

  • user generated content

  • blogs

  • website

  • See 7 more
  • mobile

  • e-mail

  • mobile app

  • newsletter

  • offline

  • on premises

  • phone calls

  • user generated content

  • blogs

  • website

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting