C2CRM Overview
C2CRM by Clear C2 is an enterprise and small business CRM solution. It includes sales, marketing, relationship management, and help desk, with top-ranked customer support.
Use Cases
Customers recommend Drip Marketing, Social Media Analytics, Relationship Management, as the business use cases that they have been most satisfied with while using C2CRM.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using C2CRM.
C2CRM Use-Cases and Business Priorities: Customer Satisfaction Data
C2CRM works with different mediums / channels such as Newsletter. E-Mail. Mobile etc.
C2CRM's features include Dashboard, Recording, Ticketing, etc. and C2CRM support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also C2CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"Many of these internal processes now are totally paperless due to C2. Therefore, we are saving time and money by working smarter, not harder. For example, because the sales team and the support team have access to the same data, our IS department sp...ends less time generating custom reports by request." - Doug
C2CRM, Solve CRM, FreeAgent CRM, Claritysoft CRM, Prophet CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for C2CRM
Top Industries
- Manufacturing
- Food & Beverages
- Oil & Energy
Popular in
- Mid Market
- Large Enterprise
- Small Business
C2CRM is popular in Manufacturing, Food & Beverages, and Oil & Energy and is widely used by Mid Market, Large Enterprise, and Small Business.
Comprehensive Insights on C2CRM Use Cases
How does C2CRM facilitate Drip Marketing?
What solutions does C2CRM provide for Relationship Management?
What solutions does C2CRM provide for Workflow Management?
How efficiently Does C2CRM manage your Proposal & Quote Management?
29+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well C2CRM solved their CRM needs. Cuspera uses 527 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Many of these internal processes now are totally paperless due to C2. Therefore, we are saving time and money by working smarter, not harder. For example, because the sales team and the support team have access to the same data, our IS department spends less time generating custom reports by reques...t. |
|
What was needed was a software that could automate data entry into a system that easily tracks all of their requests while notifying all the stakeholders of the completion of every stage in the process. Testimonial By Jessica Kosty |
|
The JD Edwards integration piece of the solution was very important because we had over 100,000 customer records in this database with multiple contacts that needed to be successfully transferred into C2, Our sales reps needed the capability to quickly turn quotes into orders. We also wanted a cent...ral repository for our product data that could be accessed by our multi-channel sellÂing organization. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Doug Aiphone |
Many of these internal processes now are totally paperless due to C2. Therefore, we are saving time and money by working smarter, not harder. For example, because the sales team and the support team have access to the same data, our IS department spends less time generating custom reports by reques...t. |
|
Jessica Kosty HRIS Manager Dean Foods |
What was needed was a software that could automate data entry into a system that easily tracks all of their requests while notifying all the stakeholders of the completion of every stage in the process. Testimonial By Jessica Kosty |
|
Dolge |
The JD Edwards integration piece of the solution was very important because we had over 100,000 customer records in this database with multiple contacts that needed to be successfully transferred into C2, Our sales reps needed the capability to quickly turn quotes into orders. We also wanted a cent...ral repository for our product data that could be accessed by our multi-channel sellÂing organization. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Food & Beverages
|
Food & Beverages |
Case Study Dean FoodsRead More |
Mechanical or Industrial Engineering
|
Mechanical or Industrial Engineering |
Case Study Wakefield-VetteRead More |
|
Information Technology and Services
|
Information Technology and Services |
Case Study JamecoRead More |
Video
C2CRM Project Management
Frequently Asked Questions(FAQ)
for C2CRM
What is C2CRM?
C2CRM is a comprehensive enterprise CRM solution designed to integrate sales and marketing automation with customer service into one seamless, collaborative operation for small to large market customers.
C2CRM is built on a platform that leverages the latest technology offering a rich graphical experience in a simple to use web browser interface. The application is an all-inclusive approach to earning and keeping loyal customers, leading to increased profitability and market leadership. Its mobile app interface allows for similar functionality to the desktop version of the software.
C2CRM consists of four modules that integrate to provide a comprehensive CRM solution: Relationship Management, Sales Automation, Marketing Automation, Customer Service, and Mobility. The Marketing Automation allows marketers to plan, automate, and measure marketing campaigns. The C2CRM software provides all the logic users need to effectively manage business relationships as well as a mobility component to keep the sales team informed while on the move. Customer Service, and Mobility ticketing system, combined with knowledge base, allows teams to immediately react with the right responses to customer concerns.
What is C2CRM used for?
What are the top features of C2CRM?
Who uses C2CRM?
What are C2CRM alternatives?
Where is C2CRM located?
Peers used C2CRM for drip marketing and social media analytics
C2CRM Competitors
C2CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (88) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (88) |
Software Failure Risk Guidance
?for C2CRM
Overall Risk Meter
Top Failure Risks for C2CRM
Clear C2 Feeds
TMC names Clear C2’s C2CRM 2024 Product of the Year Award Winner
C2CRM named “2024 Customer Product of the Year Award” C2CRM Honored for Exceptional Innovation The 2024 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their […]
The post TMC names Clear C2’s C2CRM 2024 Product of the Year Award Winner appeared first on Clear C2.
Benefits of A Customized CRM Database and User Interface
Benefits of A Customized CRM Database and User Interface In a fast-paced world, many businesses offer one-size-fits-all services and solutions. For example, some Customer Relationship Management (CRM) solutions force clients to use their out-of-the-box fields, forms, and limited options. Finding a vendor who understands the uniqueness of each customer is essential. Yet, finding a partner […]
The post Benefits of A Customized CRM Database and User Interface appeared first on Clear C2.
Transactional Data in a CRM
Transactional Data in a CRM Introduction Customer Relationship Management (CRM) systems are software applications that manage your customer’s journey. CRM tools track relationship management, sales, and customer support communications. Sharing this up-to-date customer data fosters internal collaboration and consistent messaging with your customers. Most companies operate their operations and financial transactions through the use of […]
The post Transactional Data in a CRM appeared first on Clear C2.
Clear C2 Profile
Company Name
Clear C2
Company Website
https://www.clearc2.com/HQ Location
724 Canyon Drive, Coppell, TX 75019
Employees
101-250
Social
Financials
PRIVATE
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