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20NINE vs Commence: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 20NINE vs. Commence is based on a specific set of business needs and context. The comparison uses 1751 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and Commence

20NINE, and Commence belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

Commence focuses on Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.

"Salesbox is easy and fun to use. We chose Salesbox because it is so much more modern, good looking and a more fun experience than what we had seen before. Those things actually matter to us. If the users like the design, the ease of use, they will b...e much more likely to use it. " - Event company

"Commence is the backbone of our solution and customers are always impressed with the workflow efficiencies we are able to provide. The strength of Commence is the products flexibility, which has enabled us to be extremely competitive and achieve a h...igh level of customer satisfaction. " - Alan J. Sims

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo Commence

Focus area

Commence is better than 20NINE for

Software Failure Risk

  • low

About

Contextual software for small businesses aiming big

Customer Relationship Management (CRM) Software

Age

2014

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

69

Total Goals
(we found evidences for)

3

15

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management




communication management

sending & publishing communications


generation of new leads



sales call management


contact list management


campaign management


engagement management

engaging and following up




training & onboarding


relationship management


conversion management


loyalty management

identify target customers


segmentation and targeting


social media analytics


social media management

social media analytics


opportunity management



helpdesk management


workflow management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


knowledge management


lead qualification



products & pricelist management


pipeline management


calendar management




lifetime value management


competitive intelligence


customer case management



personalized marketing


account management



follower management



social media marketing



business development


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 12 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more
  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting