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20NINE vs Copper: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for 20NINE medium Failure Risk for Copper medium
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Comparison Summary

This comparison report of 20NINE vs. Copper is based on a specific set of business needs and context. The comparison uses 4962 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and Copper

20NINE, and Copper belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

Copper focuses on Engagement Management with E-Mail, Contact List Management with E-Mail, Lead Tracking, Lead Management, etc.

"Salesbox makes things easy. We chose to go digital with Salesbox and got all we could ask for. It has a great touch and feel, a modern feature set that utilize all the digital upsides of today. The many integrations to the third party tools we use w...as a big plus. " - IT Consultant company

"Copper is incredibly intuitive, easy-to-use, and works instantly without IT work orders. It's different because it doesn’t require manual data entry and everything you need is one click away, so our team adopted it quickly. I will never need to inve...st in ongoing training or admins to customize the system. It’s flexible and can mold to our existing workflow, which is constantly shifting for a growing startup. " - Olivier Chanoux

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo Copper

Focus area

Copper is better than 20NINE for

Software Failure Risk

  • medium

About

Contextual software for small businesses aiming big

Copper | CRM Software Built for Google & G-Suite

Age

2014

Financials

SEED

Business Need

Total Processes
(we found evidences for)

28

89

Total Goals
(we found evidences for)

3

13

Top Processes

Evidences indicate better relative satisfaction

sales document management

Read Reviews (16)

Read Reviews (32)

digital signature

Read Reviews (6)

Read Reviews (5)

proposal & quote management

Read Reviews (5)

Read Reviews (8)

contract management

Read Reviews (3)

Read Reviews (17)

forecasting

Read Reviews (11)

Read Reviews (15)

collaboration

Read Reviews (9)

Read Reviews (40)

communication management

Read Reviews (8)

Read Reviews (96)

sending & publishing communications

Read Reviews (6)

Read Reviews (33)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (54)

generation of new leads

Read Reviews (6)

Read Reviews (68)

lead analytics

Read Reviews (5)

Read Reviews (5)

sales call management

Read Reviews (4)

Read Reviews (19)

contact list management

Read Reviews (4)

Read Reviews (138)

campaign management

Read Reviews (2)

Read Reviews (6)

engagement management

Read Reviews (2)

Read Reviews (186)

engaging and following up

Read Reviews (2)

Read Reviews (151)

training & onboarding

Read Reviews (1)

Read Reviews (30)

relationship management

Read Reviews (1)

Read Reviews (30)

conversion management

Read Reviews (1)

Read Reviews (22)

segmentation and targeting

Read Reviews (0)

Read Reviews (2)

workflow management

Read Reviews (0)

Read Reviews (76)

helpdesk management

Read Reviews (0)

Read Reviews (37)

business development

Read Reviews (0)

Read Reviews (32)

pipeline management

Read Reviews (0)

Read Reviews (30)

opportunity management

Read Reviews (0)

Read Reviews (24)

account management

Read Reviews (0)

Read Reviews (16)

lead qualification: technographic

Read Reviews (0)

Read Reviews (7)

lead qualification: demographic

Read Reviews (0)

Read Reviews (3)

lead qualification

Read Reviews (0)

Read Reviews (14)

lead qualification: technographic

Read Reviews (0)

Read Reviews (7)

lead qualification: demographic

Read Reviews (0)

Read Reviews (3)

social media analytics

Read Reviews (0)

Read Reviews (10)

social media management

Read Reviews (0)

Read Reviews (12)

social media analytics

Read Reviews (0)

Read Reviews (10)

follower management

Read Reviews (0)

Read Reviews (9)

promotion management

Read Reviews (0)

Read Reviews (6)

discount management

Read Reviews (0)

Read Reviews (6)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (2)

customer feedback management

Read Reviews (0)

Read Reviews (5)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (2)

conference call management

Read Reviews (0)

Read Reviews (3)

competitive intelligence

Read Reviews (0)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (3)

sales review & feedback

Read Reviews (0)

Read Reviews (3)

rating and review management

Read Reviews (0)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (2)

relationship marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Grow market share

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • mobile

  • point of sale

  • website

  • mobile app

  • video

  • social media

  • on premises

  • promotions

  • user generated content

  • blogs

  • chat

  • Facebook

  • events

  • trade shows

  • Slack

  • games

  • See 16 more

  • e-mail

  • phone calls

  • offline

  • mobile

  • point of sale

  • website

  • mobile app

  • video

  • social media

  • on premises

  • promotions

  • user generated content

  • blogs

  • chat

  • Facebook

  • events

  • trade shows

  • Slack

  • games

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting