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20NINE vs Front: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for 20NINE medium Failure Risk for Front medium
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Comparison Summary

This comparison report of 20NINE vs. Front is based on a specific set of business needs and context. The comparison uses 3642 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and Front

20NINE belong to a category of solutions that help CRM, whereas Front belong to a category of solutions that help Customer Success Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

Front focuses on Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

"Salesbox made us more efficient directly It is amazing how we became more efficient after only 3 days of using Salesbox. I have never experienced any CRM just like it. It is clearly designed by people who understand what efficient sales is all about. " - Sales development company

"Front fulfilled more of our wishlist than any other product and enabled us to custom build the rest. " - John Erickson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo Front

Focus area

Front is better than 20NINE for

Software Failure Risk

  • medium

About

Contextual software for small businesses aiming big

Customer Communication hub connecting all communication channels

Age

2014

2013

Financials

SEED

SERIES D

Business Need

Total Processes
(we found evidences for)

28

68

Total Goals
(we found evidences for)

3

12

Top Processes

Evidences indicate better relative satisfaction

sales document management

Read Reviews (16)

Read Reviews (44)

digital signature

Read Reviews (6)

Read Reviews (6)

proposal & quote management

Read Reviews (5)

Read Reviews (32)

contract management

Read Reviews (3)

Read Reviews (4)

forecasting

Read Reviews (11)

Read Reviews (0)

collaboration

Read Reviews (9)

Read Reviews (323)

communication management

Read Reviews (8)

Read Reviews (147)

sending & publishing communications

Read Reviews (6)

Read Reviews (64)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (16)

generation of new leads

Read Reviews (6)

Read Reviews (1)

lead analytics

Read Reviews (5)

Read Reviews (0)

sales call management

Read Reviews (4)

Read Reviews (3)

contact list management

Read Reviews (4)

Read Reviews (19)

campaign management

Read Reviews (2)

Read Reviews (0)

engagement management

Read Reviews (2)

Read Reviews (85)

engaging and following up

Read Reviews (2)

Read Reviews (57)

training & onboarding

Read Reviews (1)

Read Reviews (58)

conversion management

Read Reviews (1)

Read Reviews (10)

workflow management

Read Reviews (0)

Read Reviews (123)

helpdesk management

Read Reviews (0)

Read Reviews (48)

social media analytics

Read Reviews (0)

Read Reviews (23)

engaging on social media

Read Reviews (0)

Read Reviews (12)

managing social media account

Read Reviews (0)

Read Reviews (5)

social media management

Read Reviews (0)

Read Reviews (43)

social media analytics

Read Reviews (0)

Read Reviews (23)

engaging on social media

Read Reviews (0)

Read Reviews (12)

managing social media account

Read Reviews (0)

Read Reviews (5)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (20)

measuring net promoter score

Read Reviews (0)

Read Reviews (4)

customer feedback management

Read Reviews (0)

Read Reviews (33)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (20)

measuring net promoter score

Read Reviews (0)

Read Reviews (4)

content management

Read Reviews (0)

Read Reviews (5)

knowledge management

Read Reviews (0)

Read Reviews (5)

rating and review management

Read Reviews (0)

Read Reviews (3)

lead qualification: technographic

Read Reviews (0)

Read Reviews (3)

lead qualification

Read Reviews (0)

Read Reviews (3)

lead qualification: technographic

Read Reviews (0)

Read Reviews (3)

revenue cycle management

Read Reviews (0)

Read Reviews (2)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

sales review & feedback

Read Reviews (0)

Read Reviews (2)

pipeline management

Read Reviews (0)

Read Reviews (2)

channel management

Read Reviews (0)

Read Reviews (2)

touchpoint management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Improve visibility

  • Improve stakeholder relations

  • Improve consistency

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • chat

  • social media

  • text SMS

  • phone calls

  • Facebook

  • user generated content

  • website

  • blogs

  • Twitter

  • Slack

  • video

  • promotions

  • omnichannel

  • offline

  • on premises

  • mobile

  • mobile app

  • mass media

  • television

  • movies

  • print media

  • magazine

  • point of sale

  • See 21 more

  • e-mail

  • chat

  • social media

  • text SMS

  • phone calls

  • Facebook

  • user generated content

  • website

  • blogs

  • Twitter

  • Slack

  • video

  • promotions

  • omnichannel

  • offline

  • on premises

  • mobile

  • mobile app

  • mass media

  • television

  • movies

  • print media

  • magazine

  • point of sale

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

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Integration Risk

low

{{{rsh_C_1}}}

medium

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Migration Risk

medium

{{{rsh_C_1}}}

low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting