Comparison Summary
This comparison report of 20NINE vs. Intouch CRM is based on a specific set of business needs and context. The comparison uses 765 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing 20NINE and Intouch CRM
20NINE, and Intouch CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.
Intouch CRM focuses on Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.
"Salesbox is easy and fun to use. We chose Salesbox because it is so much more modern, good looking and a more fun experience than what we had seen before. Those things actually matter to us. If the users like the design, the ease of use, they will b...e much more likely to use it. " - Event company
"I attended a course on marketing automation, run by InTouchCRM. Matthew was the trainer. I came away with a really well thought out automation which I’d say is 100 times better than any automation I’ve done to date. " - Matthew Broadbent
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Contextual software for small businesses aiming big
CRM system with full Sales and Marketing Features
Age
2014
2005
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
28
45
Total Goals
(we found evidences for)
3
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve digital and social presence
- See 1 more
Top Channels
Channels Used
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e-mail
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social media
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text SMS
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website
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chat
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omnichannel
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offline
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point of sale
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phone calls
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video
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causes and charity
- See 8 more
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e-mail
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social media
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text SMS
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website
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chat
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omnichannel
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offline
-
point of sale
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phone calls
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video
-
causes and charity
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High