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20NINE vs Intouch CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for 20NINE medium Failure Risk for Intouch CRM medium
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Comparison Summary

This comparison report of 20NINE vs. Intouch CRM is based on a specific set of business needs and context. The comparison uses 765 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and Intouch CRM

20NINE, and Intouch CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

Intouch CRM focuses on Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

"Salesbox makes it easy to work with multiple processes. Since we have different products and sales processes the possibility to quickly feed each lead into the correct sales process was a deal breaker for us. " - IT company

"I highly recommend working with InTouch. Their CRM system is easy to use, and they have always been happy to help answer any questions we have had. We look forward to having a continued mutually profitable relationship with them. " - Andrew Tucker

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo Intouch CRM

Focus area

Intouch CRM is better than 20NINE for

Software Failure Risk

  • medium

About

Contextual software for small businesses aiming big

CRM system with full Sales and Marketing Features

Age

2014

2005

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

45

Total Goals
(we found evidences for)

3

4

Top Processes

Evidences indicate better relative satisfaction

sales document management

Read Reviews (16)

Read Reviews (0)

digital signature

Read Reviews (6)

Read Reviews (0)

proposal & quote management

Read Reviews (5)

Read Reviews (0)

contract management

Read Reviews (3)

Read Reviews (0)

forecasting

Read Reviews (11)

Read Reviews (0)

collaboration

Read Reviews (9)

Read Reviews (3)

communication management

Read Reviews (8)

Read Reviews (7)

sending & publishing communications

Read Reviews (6)

Read Reviews (7)

generation of new leads

Read Reviews (6)

Read Reviews (12)

lead analytics

Read Reviews (5)

Read Reviews (5)

sales call management

Read Reviews (4)

Read Reviews (0)

contact list management

Read Reviews (4)

Read Reviews (46)

campaign management

Read Reviews (2)

Read Reviews (2)

engagement management

Read Reviews (2)

Read Reviews (5)

engaging and following up

Read Reviews (2)

Read Reviews (3)

relationship management

Read Reviews (1)

Read Reviews (2)

conversion management

Read Reviews (1)

Read Reviews (7)

helpdesk management

Read Reviews (0)

Read Reviews (47)

lead qualification: behavioural

Read Reviews (0)

Read Reviews (5)

lead qualification: technographic

Read Reviews (0)

Read Reviews (5)

lead qualification: firmographic

Read Reviews (0)

Read Reviews (5)

lead qualification: demographic

Read Reviews (0)

Read Reviews (5)

lead qualification

Read Reviews (0)

Read Reviews (28)

lead qualification: behavioural

Read Reviews (0)

Read Reviews (5)

lead qualification: technographic

Read Reviews (0)

Read Reviews (5)

lead qualification: firmographic

Read Reviews (0)

Read Reviews (5)

lead qualification: demographic

Read Reviews (0)

Read Reviews (5)

billing and invoice management

Read Reviews (0)

Read Reviews (16)

pipeline management

Read Reviews (0)

Read Reviews (16)

calendar management

Read Reviews (0)

Read Reviews (7)

customer feedback management

Read Reviews (0)

Read Reviews (6)

discount management

Read Reviews (0)

Read Reviews (5)

promotion management

Read Reviews (0)

Read Reviews (5)

social media marketing

Read Reviews (0)

Read Reviews (5)

knowledge management

Read Reviews (0)

Read Reviews (3)

customer case management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • social media

  • text SMS

  • website

  • chat

  • omnichannel

  • offline

  • point of sale

  • phone calls

  • video

  • causes and charity

  • See 8 more

  • e-mail

  • social media

  • text SMS

  • website

  • chat

  • omnichannel

  • offline

  • point of sale

  • phone calls

  • video

  • causes and charity

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

{{{rsh_C_1}}}

low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting